Fix: Can’t Send Attachments in the Windows 8.1 Mail app

3 minute read

Seeing that some Windows 8 users cannot send attachments in emails using the Windows 8 mail app we will see in just a few rows below what we can do to fix this issue. But first of all we need to take into consideration and double check that the attachments we are trying to send have not passed the maximum sending capacity limit of our mail app.
mail app Windows 8
There are a few bugs with the Windows 8 mail app but the important thing is that we can fix it very easily. Usually when sending multiple attachments in one email, the first attachment will be send correctly but the other ones will go to your draft folder or you will just receive a message telling you that the mail did not go through. By following the guidelines below in just 5 minutes of your time you will be able to properly send attachments in your Windows 8 mail app.

How to fix issues with sending email attachments using Windows 8 mail app

Option one:

We will need to run the Windows 8 mail app troubleshooter and let it fix any errors you might have with your mail account or just with the mail app.
Download here App Troubleshooter
After you install the troubleshooting app you will have to open it and wait for it to finish the check on your Windows 8 system.

Option two:

Check to see if the latest mail app update is installed on your Windows 8 PC, laptop or phone.

Check and see if your antivirus is allowing the Windows 8 mail app to run properly. The best way to do this is to disable the antivirus and try sending the attachments, if it works then you have to set the permissions in your antivirus to allow the mail app to work correctly.

Option three:

Double check if the Windows 8 mail app is blocked by your Windows 8 Firewall, if it is it might prevent you from sending mail attachments.

Try turning off the Windows 8 Firewall and try sending attachments, if you can then you will have to set the necessary permissions to allow your mail app to work correctly.

Option four:

If you still have this issue after trying the three options above then we are going to reinstall the app by following the steps posted below.

  1. Log in the Windows 8 mail app as you normally do.
  2. Press and hold the buttons “Windows” and “C” in order to open the Charms bar.
  3. Click(left click) on the “Settings” icon situated in the upper right corner of the charms bar.
  4. Click(left click) on “Accounts” icon you have in the “Settings” window.
  5. Click(left click) on your account.
  6. Click(left click) on “Remove all accounts” in the lower side of the window.
  7. After doing the steps above you can go ahead and re add the account to your mail app in Windows 8.

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Option five:
If you are using your email at work and you have a VPN network then maybe you should talk with the network administrator as he can set permissions in that network that might prevent you from sending email attachments.

An ultimate alternative will be to switch to a mail client or a mail app. In this case, we suggest you to check our list of best mail clients and apps.

There you have it , five options you can try in order to fix your Windows 8 mail app issue. For any new ideas on the subject please write us below.

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