Fixed: Bluetooth Devices Stop Working After Windows 8.1, 10 Resumes From Sleep or Hibernation

By: Radu Tyrsina
2 minute read

For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

Thanks to the fact that this kind of articles are getting more popular, we’ve decided to increase their frequency. The hotfix released recently describes problems with Bluetooth devices not being recognized after Windows 8.1 resumes form sleep or hibernate state.
bluetooth hibernate sleep windows 8.1 not recognized

Consider the following scenario: You have a Windows 8.1-based computer that uses AMD Beema. You connect multiple Bluetooth devices to the computer, and they are connected to the same universal serial bus (USB) hub. You put the computer in to sleep or hibernate state, and then resume the computer. In this scenario, some Bluetooth devices cannot be recognized and therefore cannot be used.

Read AlsoFix: ‘Bluetooth Won’t Turn on’ in Windows 8, Windows 8.1


For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

Microsoft issues fix for Bluetooth devices not being recognized on Windows 8.1

So, as we can see in the description of this KB update file, this concerns those Windows 8.1 computers who are running on AMD Beema, but I’ve seen some owners of different devices for whom this update has fixed the problem. Also, have a look at one of our previous stories if you’re facing problems with Bluetooth after the latest Windows 8.1 Update. According to Microsoft, the reason for this glitch is a malfunction in the USB hub low level driver.

This update refers to users of Windows 8.1, Windows 8.1 Enterprise and Windows 8.1 Pro operating systems and you can get it while checking for updates or by downloading the hotfix from Microsoft by following this link. Make sure you don’t miss the KB 2955164 update file, and you’ll need to have installed the KB 2919355 as well, prior to that. Let us know if this has indeed solved things for you, if not, we’ll try to work out together on a possible fix for this.

Read AlsoQuick Fix: ‘Your Internet Security Settings Prevented’ in Windows 8, 8.1

For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

Next up

Best Windows 10 antivirus software to use in 2018

By: Radu Tyrsina
7 minute read

Update – 2018 will soon come to an end and we already have a guide on what is the best antivirus you should get in […]

Continue Reading

These features are out for good with Windows 10 version 1809

iamsovy@gmail.com' By: Sovan Mandal
2 minute read

Microsoft is all set to launch its next big update, Windows 10 version 1809 in October. While that should be a nice piece of news […]

Continue Reading

Windows 10 18H2 builds no longer receive new features

By: Matthew Adams
3 minute read

The Windows 10 October 2018 Update (otherwise 18H2) rollout might now be two to three weeks away. For the last few months, new build previews […]

Continue Reading

Discussions