Your web browser isn’t compatible with SketchUp [QUICK FIX]

by Vladimir Popescu
Vladimir Popescu
Vladimir Popescu
Managing Editor
Being an artist his entire life while also playing handball at a professional level, Vladimir has also developed a passion for all things computer-related. With an innate fascination... read more
Affiliate Disclosure
  • Using WebGL is something content creators need to learn, especially if they specialize in the multimedia business.
  • The guide below will show you what to do when your browser isn't compatible with WebGL.
  • To learn more about browsers, visit our dedicated Browsers Hub.
  • Content creators might also like the articles on our Graphic & Design page as well.
Your web browser is not compatible with SketchUp - web browsers
Strugling with your current browser? Upgrade to a better one: OperaYou deserve a better browser! 350 million people use Opera daily, a fully-fledged navigation experience that comes with various built-in packages, enhanced resource consumption and great design. Here's what Opera can do:

  • Easy migration: use the Opera assistant to transfer exiting data, such as bookmarks, passwords, etc.
  • Optimize resource usage: your RAM memory is used more efficiently than in other browsers
  • Enhanced privacy: free and unlimited VPN integrated
  • No ads: built-in Ad Blocker speeds up loading of pages and protects against data-mining
  • Gaming friendly: Opera GX is the first and best browser for gaming
  • Download Opera

If you see the message Your web browser is not compatible with SketchUp error, rest assured, you are not the only one experiencing this.

The error message appears whenever you try opening SketchUp inside a browser that doesn’t support OpenGL ES 2.0.

Here is what one user had to say about this issue on the SketchUp community forums:

Last Saturday I was using SketchUp Free with no problems. Yesterday I started getting browser not compatible errors. I am using Internet Explorer 11 with Windows 10 Pro. I have cleared history and cache but continue to have the problem. Is anyone else having this issue and is there a fix for it?

This error seems to appear on different browsers and system configurations.

Seeing this error message repeatedly can become extremely frustrating. For this reason, in today’s article, we will explore the best fixes for this issue. Read on to find out more.

How to fix SketchUp browser errors

1. Download and use another browser that supports OpenGL ES 2.0

Because SketchUp requires depends on WebAssembly, not all browsers will be able to run this application.

One browser that doesn’t have issues with this tool, however, is Opera, although you must know that versions older than version 42 don’t support it either.

However, this is only worth knowing if you plan on downloading an older version on purpose.

The link provided below will give you the latest version of Opera, and once installed, it will update by itself whenever an Internet connection is available.

Create interactive music videos, games, data visualization, art, 3D design environments, 3D modeling of space, 3D modeling of objects, and more with WebGL within this amazingly lightweight, fast, and customizable browser now.


An excellent web browser that offers many useful tools, including the ability to save and print your web pages.

2. Use a cookie cleaner software to delete all cache and cookies

Another way to fix the SketchUp issue on your browser implies removing the cache and all the cookies stored on your browser memory.

You can find multiple third-party tools that are capable of removing your browser data and potentially resolving this error message.

We recommend CCleaner to be the most compatible handy tool that can search your computer for cookies and erase them all at once, saving you from having to do it separately for each browser.

Furthermore, you may enable an automatic browser cleaning feature to clean browser files automatically when Smart Cleaning detects that one of your web browsers is closed, this popup opens to clean cookies.

This notice appears after CCleaner has cleaned a web browser and shows the amount of space you have saved on your PC. This becomes useful whenever you don’t have the time or energy to manually delete cookies and cache stored by SketchUp on your PC and browser.

Hence, in order to delete browser information such as cookies and improve system performance, you need to use the best cookie cleaner tools for Windows PCs.

In today’s fix article we explored some of the most common methods to deal with your web browser that is not compatible with the SketchUp error message.

We hope that the methods presented in this list helped you get back to using SketchUp without encountering any errors.

Please feel free to let us know if this guide helped you solve your issue. You can do so by simply using the comment section found below.

idee restoro Still having issues? Fix them with this tool:
  1. Download this PC Repair Tool rated Great on (download starts on this page).
  2. Click Start Scan to find Windows issues that could be causing PC problems.
  3. Click Repair All to fix issues with Patented Technologies (Exclusive Discount for our readers).

Restoro has been downloaded by 0 readers this month.

This article covers:Topics: