Fix: ‘the webpage might be temporarily down or it may have moved permanently’ error

Patrick Zuva avatar. By: Patrick Zuva
7 minute read

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What’s worse, a web page loading slowly or getting the ‘the webpage at — might be temporarily down or it may have moved permanently to a new web address’ message? Quite a few would rather wait anxiously as a page loads slowly, than the former. The later one is literally the cyber version of ‘Shop Closed’, but there’s a way to fix this issue.

The webpage might be temporarily down error, how to fix it?

The webpage might be temporarily down error will prevent you from accessing your favorite websites, and speaking of this issue, here are some similar issues reported by users:

  • This site cannot be reached might be temporarily down – This issue can occur due to your antivirus software, and if you encounter it, temporarily disable or remove your antivirus and check if that helps.
  • Chrome web page might be temporarily down – This is another common problem that can occur with Chrome. To fix it, remove any applications that might be interfering with Chrome.
  • Site cannot be reached err_failed – Sometimes this error can occur due to your Internet settings, and the quickest way to fix the issue is to reset the settings to the default.
  • The webpage might be unavailable – This issue can occur if your browser is out of date. Simply update your browser to the latest version and check if the problem is still there.
  • The webpage cannot be found, displayed – Sometimes this problem can occur if your date and time aren’t correct. To fix that, be sure to check date and time and update them if necessary.

Solution 1 – Disable Experimental QUIC Protocol

Now, you may only be getting this error message when you try to load a Google page, say Google Docs or YouTube. For this it is likely a QUIC Protocol Error fix could be all you need. The QUIC Protocol is an experimental software by Google that’s is designed to help pages load faster. But it is still just limited to Google pages. For this fix, follow the following steps;

  1. Open a new tab in your Chrome browser and type chrome://flags/ (don’t put any spaces). Hit enter. You will get this:
  2. Ignore the ‘Careful, these experiments may bite’ warning and navigate down to locate the section headed
  3. Experimental QUIC protocol
  4. Click the drop-down menu and select the ‘disable’ function,
  5. Close Chrome and restart it again.

Solution 2 – Check your antivirus

The webpage might be unavailable

The webpage might be temporarily down or it may have moved permanently message can appear in Chrome due to third-party applications, most notably your antivirus. Having a good antivirus is crucial, but sometimes your antivirus can interfere with Chrome and cause this and other errors to appear.

To fix this issue, be sure to disable certain antivirus features and check if that helps. In addition, you might want to disable your antivirus altogether and check if that works. In the worst case scenario, you might have to uninstall your antivirus and check if that solves the issue.

If removing the antivirus fixes the problem, you might want to try switching to a different antivirus software. There are many great antivirus tools on the market, but if you want maximum protection that won’t interfere with your operating system, be sure to try Bitdefender.


Solution 3 – Remove recently installed software

Sometimes third-party applications can interfere with Chrome and cause The webpage might be temporarily down or it may have moved permanently error to appear. To fix this issue, you need to find any recently installed applications and remove them.

There are several ways to remove an application from your PC, but the most effective one is to use uninstaller software. In case you’re not familiar, uninstaller software is a special application that can remove any program from your PC.

In addition to removing other applications, uninstaller software will also remove all files and registry entries associated with that application. As a result, the application will be completely removed from your PC and it won’t interfere with your system in any way.

If you’re looking for a good uninstaller software, we suggest that you consider IOBit Uninstaller. After you remove problematic applications using this software, the issue should be completely resolved.


Solution 4 – Remove problematic extensions

In some cases The webpage might be temporarily down or it may have moved permanently can appear due to third-party extensions. Many users use various extensions in order to enhance the functionality of Google Chrome, but sometimes certain extensions can cause issues.

To fix this problem, it’s advised that you disable all extensions. You can do that by following these steps:

  1. Click the Menu icon in the top-right corner and select More tools > Extensions from the menu.
    This site cannot be reached might be temporarily down
  2. List of installed extensions will appear. Click the switch next to the extension you want to disable. Repeat this for all available extensions.
    Chrome web page might be temporarily down
  3. Once you disable all extensions, check if the problem is still there.

If the issue doesn’t appear anymore, it’s advised that you enable extensions one by one or in groups. If you manage to recreate the issue, it means that one of your extensions is causing the problem. To fix the problem, find and disable or remove the problematic extension and the issue should be resolved.


Solution 5 – Reinstall Chrome

In some cases, your Chrome installation might be corrupted, and if that happens, you need to reinstall Chrome. This is quite simple to do, but if you want to ensure that Chrome is completely removed, it’s advised to use uninstaller software.

Once you remove Chrome, install it again and the issue should be completely resolved. If the issue is still present, you might want to try Chrome Beta or Chrome Canary. The Beta version might have some upcoming fixes, and it can fix The webpage might be temporarily down or it may have moved permanently message.

In addition to Beta version, there’s a Canary version that has the latest fixes and features, but this version might not be as stable as the Beta version.


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This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patented Technologies (requires upgrade).


Solution 6 – Winsock Reset

Winsock is a Dynamic Link Library for the Windows OS that defines how the OS interacts with the network. Sometimes Winsock gets corrupted, which leads to internet connectivity issues. To repair it you will need to do a reset, as follows:

  1. Click the Windows start icon and do a search for cmd.
  2. Right-click the cmd.exe and select Run as administrator. You will get this catalog box;
    • ipconfig /release
    • ipconfig /all
    • ipconfig /flushdns
    • ipconfig /renew
    • netsh int ip set dns
    • netsh winsock reset
  3. Restart your computer and try your Chrome searches again.

Solution 7 – Make sure that Chrome is up to date

This issue can sometimes appear if your version of Chrome is out of date, and in order to make sure that everything is running smoothly, it’s advised to keep Chrome up to date. Chrome already updates itself automatically, but you can always check for missing updates by doing the following:

  1. Click the Menu icon in the top-right corner. Now choose Help > About Google Chrome.
    Chrome web page might be temporarily down
  2. A new tab will now appear and Chrome will start checking for available updates. If any updates are available, they will be downloaded and installed in the background.
    Site cannot be reached err_failed

Once you update Chrome, check if the issue is still there.


Solution 8 – Make sure that your current time zone is correct

This issue can sometimes occur if you move to a different time zone. However, you can fix the issue simply by making sure that your time is correct. To do that, follow these steps:

  1. Right-click the clock icon on your Taskbar. Now select Adjust date/time from the menu.
    The webpage cannot be found
  2. Locate Set time automatically option and disable it. Wait for a few moments and turn this feature back on again.
    This site cannot be reached might be temporarily down

After doing that, your time and date should be automatically updated. If you want, you can also click the change button to manually set the correct time and date. After you adjust your date and time, the issue should be resolved.


Solution 9 – Reset your Internet Options

Sometimes, this problem can occur if there are some issues with your Internet settings. To fix this issue, some users are suggesting to reset Internet properties to the default. To do that, follow these steps:

  1. Press Windows Key + S and enter internet options. Select Internet Options from the menu.
    Site cannot be reached err_failed
  2. When Internet Properties window opens, go to the Advanced tab and click the Reset button.
    The webpage might be unavailable
  3. Now click the Reset button once again to confirm.

After resetting your Internet settings to the default, check if the problem is still there.

Hopefully, one of the above fixes resolves your ‘This site can’t be reached’ bug. Of course, the hope is you won’t have to resort to uninstalling your entire Chrome browser. But, as we have said, if all else fails, that is probably your last option. Let us know, in the comments below, if any of our fixes have worked.


Editor’s Note: This post was originally published in August 2017 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.


RELATED CONTENT YOU NEED TO CHECK OUT:

For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patented Technologies (requires upgrade).

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