How to fix CBS All Access not working on Amazon Firestick

by Radu Tyrsina
Radu Tyrsina
Radu Tyrsina
CEO & Founder
Radu Tyrsina has been a Windows fan ever since he got his first PC, a Pentium III (a monster at that time). For most of the kids of... read more
Affiliate Disclosure
  • Error UVP-1011 is one of the streaming errors of the CBS All Access app.
  • It usually occurs on Amazon Firestick and Amazon TVs.
  • Follow our CBS All Access bug-fixing section for more troubleshooting articles.
  • Also, bookmark our Streaming Hub to easily access the latest published materials.
cbs all access crashed on firestick

Encountering the message An error has occurred. Please try again later. (Error UVP-1011), can cause you a lot of stress. But rest assured that this guide will help you.

This is a common error with the CBS All Access on-demand video service, that subscribers have reported time and time again.

It occurs mostly with Amazon Fire TV and Amazon Firestick users. The app works fine on other devices – iOS, Android, Roku. Also, the users mentioned that the error occurs mainly when pausing or exiting the app in the middle of the program.

How do I fix CBS All Access not working on Amazon Firestick?

1. Perform a power cycle

A complete power cycle should put your media devices, internet connection, and CBS All Access app back on track.

So, switch off your devices (including modem and router), unplug them, wait for a few minutes, then plug them back in.

Hopefully, this solves the problem. If otherwise, continue with the next solutions.

2. Clear cookies & cache

  1. In the Fire TV menu, select Settings.
  2. Go to Applications >Manage Installed Applications > CBS All Access.
  3. Select Clear Cache, and then Clear Data.

If you continue to experience this issue, try to uninstall and reinstall the app.

3. Reset Firestickcbs all access error on firestick

  1. In the Fire TV home screen > Settings.
  2. look for My Fire TV > Reset to Factory Defaults.
  3. Click Reset.

Note that this process will delete all personal data made to your device.

Error code 1011 is known by the team at CBS All Access, yet they did not provide other solutions. If you used another trick to get the service going, please share it in the comments section below.

idee restoro Still having issues? Fix them with this tool:
  1. Download this PC Repair Tool rated Great on (download starts on this page).
  2. Click Start Scan to find Windows issues that could be causing PC problems.
  3. Click Repair All to fix issues with Patented Technologies (Exclusive Discount for our readers).

Restoro has been downloaded by 0 readers this month.

Frequently Asked Questions

  • Yes, CBS All Access is compatible with Fire Stick, as well as with Amazon Fire TV, Fire Cube, and Fire Tablet.

  • You can download the CBS All Access app and start a one-month free trial period. You will have to create an account and choose a subscription plan for a start.

    • Download the CBS All Access app from your Amazon TV Apps & Games menu.
    • Then go back to the menu > Apps > CBS All Access.
    • Go to Settings > Sign In.
This article covers:Topics: