- Popular streaming service Hulu may display a RUNUNK13 connectivity error.
- The error can be fixed by clearing your browser cache, or by reinstalling the app on your device.
- Follow our Hulu Hub for more content about the streaming platform.
- Our Windows 10 Troubleshooting page is also filled with great troubleshooting guides.
If you’re trying to use Hulu on your browser or through an app, and you’re getting a RUNUNK13 error, it means that there may be some connectivity issues related to the service.
Users of the popular US-based streaming service may encounter this error when opening the app or trying to watch their favorite TV show or movie.
How do I fix the RUNUNK13 error on Hulu?
1. Restart your app and device
- For the Windows 10 Hulu app, first try closing the app by clicking on the X button, then open the app again
- If the error is still there, then you should also restart your PC
- Simply head over to the left side of the Taskbar, click on the Windows icon
- Then click on the Power button, then select Restart
- Once your PC has restarted, open your Hulu app again to check if the issue has been fixed
2. Check your Internet connection
- A poor Internet connection may display the error on Hulu
- To fix this, first, perform an Internet speed test
- Your speed should be above 3.0 Mbs for normal streaming and at least 16.0 Mbps for 4K content
- If you’re on a Wi-Fi connection, try switching over to an Ethernet cable instead
- Once your Internet connection has improved, check if the issue has been fixed
3. Check for a server outage
- Sometimes Hulu‘s servers may be experiencing outages and the service will be unavailable
- To check for an outage, simply check the Hulu server status page
- If Hulu is experiencing downtimes, you might need to wait for a fix to be deployed
4. Clear your cache and cookies
- If you’re using Hulu on a browser, simply head over to the History tab in your browser
- On the History tab, select Manage history, then click on the Clear browsing data option
- You’ll be prompted with a pop-up, simply select All time, and make sure that cookies and cache are checked
- Click on Clear now
- Open up Hulu and log in again, the issue should now be fixed
5. Reset or repair your Windows 10 Hulu app
- Head over to the left side of your Taskbar, then under the Search bar, search for Apps
- Select the first option, then scroll down to the Hulu app
- Click on Advanced Options, and first select the Repair button
- After the repair has been made, open up Hulu to see if the issue has been fixed
- If the error persists, head over to the same menu again
- This time, select the Reset button
- After the app has been reset, open Hulu again and log in
- The issue should now be fixed
Generally, Hulu error messages are caused by either a problem with your app or connectivity issues. If the app is at fault, updating or reinstalling it should fix the issue.
Connectivity problems with Hulu can either be caused by an outage or by having a poor Internet connection, which may cause you not to be able to watch content on the streaming platform.
Frequently Asked Questions
If video playback is slow or unreliable, it may be an issue on Hulu’s side. More so, poorly set VPN settings can also affect your Hulu connection.
Error messages on Hulu are usually caused by server downtime or by issues with your app. Updating or reinstalling your Hulu app can fix the error messages on Hulu.
You can indeed watch content on Hulu without using an app, simply log in on the Hulu website through your browser of choice and you can start watching content on Hulu.