How to configure Charter email settings for Outlook

Radu Tyrsina
by Radu Tyrsina
Founder & Editor-in-Chief
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Affiliate Disclosure

  • When using Charter Email (or Spectrum Email), you can access your Inbox either using the Spectrum webmail interface, or another email client such as Outlook.
  • In this article, we're showing you how to configure Charter email for Outlook 2016; the email server details are also mentioned so you don't have to look them up.
  • For more useful guidelines on Outlook, go to our dedicated Outlook section.
  • More tutorials can be found in our How-To Hub, so bookmark it for easy access.
set up charter email for outlook

If you’ve been a customer of Charter.net  (Charter Communications) for some time now, you should now that they have been rebranded. They did not alter they email domain, though, so no modifications here.

On the other hand, if you’re a new customer, you might have learned that the Internet and cable television provider has an integrated email service that you can benefit from along other services.

Charter (now Charter Spectrum) also offers the same services for business clients. Part of their business line, depending on the package you select, they provide between two and 25 email accounts for your business to use.

You can access these accounts via their webmail interface, or you can integrate your Microsoft Outlook desktop client with Charter, via IMAP/ SMTP.


What are the Charter email settings for Outlook?

1. Create a personal Charter email accountcreate spectrum email

  1. Sign up to Spectrum.net services and create a username and password.
  2. Sign in to your Spectrum account.
  3. Go to the Menu icon in the top left corner of the page and select Manage Account.
  4. Choose Services >Internet.
  5. Choose Create Email Address and create a new username.
  6. Then select Create Mailbox (it can be something like username@charter.net).
  7. Enter your Spectrum.net password > Finish.

If you’re using the service for business purposes, you need a registered domain name with Spectrum Business and a Spectrum Business Internet subscription.


1. Set up Charter email for Outlookadd charter email to outlook

  1.  Start Outlook, go to File and Add Account.
  2. Enter your full Charter email address.
  3. Click on Advanced options > Let me set up my account manually.
  4. Click on Connect.
  5. Select POP as the account type.
  6. Add the following: pop.charter.net (Incoming Mail Server), port: 110, and smtp.charter.net (Outgoing Mail Server), port: 25.
  7. Click Connect.
  8. In the login box that appears, enter your Charter email and password and press OK.

That’s it!. Now you should be able to access your Charter email directly from your Outlook account.


FAQ: Read more about Charter Email

  • Does Charter email use POP or IMAP?

Yes, Charter email supports IMAP/POP to integrate your email with third-party email clients.

  • What is the SMTP server for Spectrum?

The SMTP server for Spectrum is mobile.charter.net, port: 587 for IMAP or smtp.charter.net, port: 25, for POP/POP3.

  • How do I access my charter email?
  1. Sign in to your Spectrum account.
  2. Select the Email tab.
  3. Select the Inbox tab (to the left).