Fix: PC Stuck at Cleaning Up Don’t Turn Off Your Computer

Restart your computer in order to beging the troubleshooting process

by Vladimir Popescu
Vladimir Popescu
Vladimir Popescu
Managing Editor
Being an artist his entire life while also playing handball at a professional level, Vladimir has also developed a passion for all things computer-related. With an innate fascination... read more
Reviewed by Alex Serban
Alex Serban
Alex Serban
Windows Server & Networking Expert
After moving away from the corporate work-style, Alex has found rewards in a lifestyle of constant analysis, team coordination and pestering his colleagues. Holding an MCSA Windows Server... read more
Affiliate Disclosure
  • When Windows installs significant updates on your computer, it creates junk files, therefore, tries to clean up after, hence the message.
  • It is a normal process, but if your computer is stuck on the screen for a day, you must act upon it.
  • This guide will discuss why your PC is stuck in a loop and how to fix it.
PC Stuck at Cleaning Up Don't Turn Off Your Computer

If your computer is stuck at Cleaning up, don’t turn off your computer for longer than expected, then there could be a problem. But don’t worry, it can be fixed.

In this guide, we will talk about all possible fixes and the reasons behind the issue. Let’s start! 

What causes the PC stuck at Cleaning up don’t turn off your computer?

There could be various reasons for the issue to occur. Some of them are listed below:

  • Computer infected with a virus – If your computer has a virus or malware, it could take forever to install an update. Use Windows Security or any reliable security software to initiate a scan.
  • Unwanted software– Check your computer for unwanted apps and uninstall them for smooth performance.
  • Poor network connection – Your internet could also be a culprit. Check whether your internet is working properly on other devices.

What can I do to fix PC stuck at Cleaning up don’t turn off your computer error?

Expert tip:


Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. If you are having troubles fixing an error, your system may be partially broken.
We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.
Click here to download and start repairing.

Before diving into serious troubleshooting, make sure you do this:

  • Sometimes it takes more time for the update to be installed and clean up after; please wait for a while.
  • If you have already waited long enough, remove all unnecessary peripherals and restart your PC.
  • Check your internet connection.
  • Run a deep scan using an antivirus tool.

If nothing comes up in the scan and your internet is working fine, check out the detailed steps:

1. Use the Automatic Repair tool

  1. Press Windows + I to get Settings.
  2. Go to System, then Recovery.Recovery
  3. Select Advanced startup, then click Restart Now.Recovery Advanced Startup
  4. On Choose an option screen, click Troubleshoot.Choose an option - Troubleshoot
  5. Now select Advanced Options.Advanced options
  6. Under Advanced Options, select Startup Repair.Startup Repair
  7. Follow the on-screen instructions to repair and fix problems on Windows.

Another simpler and faster alternative is to use a specialized repair tool to scan and find all errors on your computer and fix them if possible.

Restoro is a complex Windows system repair solution that scans your PC for various issues and fixes all critical system files and registry errors, as well as the damage left by viruses (not antivirus software). With a few clicks, the program frees up space on your disk and restores all compromised Windows settings to their default value.

Here’s how you can perform this action:

  1. Download and install Restoro.
  2. Launch Restoro.
  3. Wait for it to find any system stability issues and possible malware infections.
  4. Press Start Repair.
  5. Restart your PC for all the changes to take effect.

Restoro’s technology replaces severely damaged Windows system files with clean, up-to-date ones from its secure online database. You can allow it to perform this action without harming your user data.

This the ideal all-in-one tool for fixing Windows errors, PC crashes, or registry issues. It can boost the performance of your device and make it more secure within a few minutes.

Get Restoro

Disclaimer: This program needs to be upgraded from the free version in order to perform some specific actions.

2. Perform a system restore

  1. Press Windows + I to open Settings.
  2. Go to System, then Recovery.
  3. Locate Advanced startup, and click Restart Now.
  4. Click Troubleshoot.
  5. Select Advanced Options.System Restore
  6. Choose System Restore and follow the on-screen prompts to complete.

3. Use Safe Mode to install updates

  1. Press Windows + R to open the Run window.
  2. Type msconfig and press Enter to open System Configuration.CLEAN BOOT 1
  3. Go to Boot, then select  Safe boot and Network under Boot options.Safe boot with Network
  4. Click Apply and OK.
  5. On the next screen, select Restart.
  6. Once your computer restarts, press Windows + I to open Settings.
  7. Go to Windows Update, and click Check for updates.Updates
  8. Install updates and follow the above steps to reopen the System Configuration window.
  9. Uncheck Safe boot and click Apply and OK to restart normally.

4. Reset your PC

  1. Press Windows + I to open Settings.
  2. Go to System, then click Recovery.
  3. Now choose Reset PC from the Recovery options.Reset
  4. On Choose an option, click Keep my files.
  5. On the next window, select Cloud download.Reset2
  6. Follow the on-screen prompts to refresh your PC settings.

So, these are steps to fix PC stuck at cleaning up don’t turn off your computer. Try these fixes and let us know which worked for you in the comments section below.

Still having issues? Fix them with this tool:


If the advices above haven't solved your issue, your PC may experience deeper Windows problems. We recommend downloading this PC Repair tool (rated Great on to easily address them. After installation, simply click the Start Scan button and then press on Repair All.

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