cotrana cover

Do you often get to hear the comments made on you as ‘forgetful’, ‘sieve-minded’ or ‘scattered’ by your friends and family? Do you forget to do some really important things like bringing the mail, collecting kids from school or buying groceries while coming from the office? One day, when it was all getting too much, suddenly, you came across Cortana.

I personally have been relying on it for reminders ever since Windows 10 was launched. Cortana is a new digital assistant that supports both Windows Phone 8.1 and Windows 10 on your PC. Cortana is able to do many things including managing and providing you reminders.

To avoid forgetting important things, you can just command Cortana and it sets a reminder like ‘Hey Cortana! Remind me to send the email at 7 PM” and she will set a reminder for you.

On the other hand, no innovation is entirely perfect. While Cortana reminders are explicitly awesome, they have some issues such as:

  • Once you have set a reminder, it is not possible to edit it. You have to delete it and set it all over again.
  • If you try to set a reminder by giving complex statements like locations, it ends up saying, ‘Couldn’t create the reminder. Please try again later’.
  • Sometimes due to the constant background listening, you might choose to turn Cortana off. When you turn it back again you might find the reminders are not working. This can be solved by restarting or by signing out and in of the device.
  • And the least bothering issue is that the reminder doesn’t show up in the History of Cortana after completion.

Apart from these, there might be issues where you can’t figure out why your Windows are not working. Even after the reminder is not, we don’t get any notification regarding and sometimes we get the notification when we next set it up. As a solution, there is something that you can try and fix this issue.

What to do if Windows 10 Cortana reminders stop working

Table of contents: 

  1. Check your Cortana’s Reminders section
  2. Turn the Calendar on
  3. Check your Account Settings
  4. Turn Location on
  5. Check Regional settings
  6. Run the Apps Troubleshoot
  7. Reset Cortana
  8. Tweak Registry
  9. Disable antivirus
  10. Run the SFC
  11. Run DISM

Cortana is no doubt a great addition to Windows 10, but sometimes you might face some issues like critical error while using Cortana and more but we post quick fixes for such problems for eg. here is a fix for a bug where Windows 10 Cortana Keeps Popping Up.

Solution 1 – Check your Cortana’s Reminders section

Windows 10 Cortana reminders not working

The first thing you need to check is if you really have saved any reminders or not. To do that, just open Cortana and then open the reminders section. This will show you the list of reminders that you have set. If the list is empty, then there were no reminders set at all.

Solution 2 – Turn the Calendar on

Windows 10 Cortana reminders not working

If you are not receiving notifications based on the date and time, it is a possibility that your reminders calendar is off. Go to Calendar, search for the settings. In the display, go to Remind me, and tick the checkbox beside ‘Reminders’.

Solution 3 – Check your Account Settings

In a case of person-based reminders, you might have accidentally deleted the contact or use an account without the contact’s name. So check it and modify it. To check the accounts, just follow the steps below.

  1. Open the start menu and open Settings.
  2. Now go to the Accounts section and open it.
    Windows 10 Cortana reminders not working
  3. Now open the Family & Other Users settings and then click on Add someone else to this PC.
    Windows 10 Cortana reminders not working
  4. This will help you in adding a new user to your PC with their Outlook account.

Solution 4 – Turn Location on

Turn location on and check that you are connected to the network. If you are talking about a location-based reminder, it’s because either you are not connected to the internet or your location is off. To turn your location on, follow the steps listed below.

  1. Open the start menu and then open Settings.
  2. Now open the Privacy section inside Settings and now you will be on a new screen.
    Windows 10 Cortana reminders not working
  3. Now click on Location and turn it on from the slider shown in the image above.

Solution 5 – Check Regional settings

First thing first, let’s make sure Cortana is supported in your region. Because if it’s not, well, you won’t be able to use it.

This is the list of supported regions and languages:

  • Australia: English
  • Brazil: Portuguese
  • Canada: English/French
  • China: Chinese (Simplified)
  • France: French
  • Germany: German
  • India: English
  • Italy: Italian
  • Japan: Japanese
  • Mexico: Spanish
  • Spain: Spanish
  • United Kingdom: English
  • United States: English

If you were able to use Cortana seamlessly before the update, and now it’s not available, there’s a great chance that something with your Region settings is wrong. Either you have installed an unsupported language by mistake or the installation changed the settings on its own. In both cases, you can resolve this issue in a few easy steps.

  1. Open Settings.
  2. Go to Region & Language.
  3. Under the Country or Region drop-down menu, select one of the supported regions/countries.
  4. Now, go to Speech.
  5. Under the Speech Language drop-down menu, select one of the supported spoken languages.
  6. Restart your PC and the Cortana should be placed on the taskbar after the system is up

Solution 6 – Run the Apps Troubleshoot

Although Cortana comes integrated with Windows 10, it still counts as an app. And as such, we can use Windows 10’s built-in troubleshooter to resolve potential problems with it.

Here’s how to use Windows 10’s troubleshooting tool to resolve Cortana issues:

  1. Go to Settings
  2. Head over to Update & Security > Troubleshoot
  3. Find Windows Store apps, and click Run the troubleshooter
  4. Follow further on-screen instructions
  5. Restart your computer

Solution 7 – Reset Cortana

The next thing we’re going to try is resetting Cortana. Here’s how to do that:

  1. Go to Search, type powershell and run Windows PowerShell as administrator.
  2. When PowerShell starts, run the following command: Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest­.xml

Solution 8 – Tweak Registry

There’s a chance something inside your system actually disabled Cortana. The best way to re-enable Cortana is through Registry. To do that, just follow these steps:

  1. Go to Search, type regedit, right-click regedit and choose Run as Administrator.
  2. Navigate to HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Search.
  3. Change the BingSearchEnabled value from 0 to 1.
  4. Make sure all of the Cortana flags are set to 1 instead of 0.
  5. Restart PC and check out Cortana again.

Solution 9 – Disable antivirus

It’s already known that Windows 10 features and third-party antivirus programs can interfere sometimes. Having that in mind, we can assume that maybe your antivirus actually disabled Cortana. To see if that’s indeed the case, disable your antivirus for a couple of minutes, and see if Cortana works now.

Solution 10 – Run the SFC

We already tried Windows 10’s troubleshooting tool, but it that wasn’t effective, we’re going to try another troubleshooter. The SFC scan is a command-line tool that scans your computer for potential problems and resolves them (if possible). So, maybe it will be helpful in this case.

Here’s how to run the SFC scan in Windows 10:

  1. Right-click on the Start Menu button, and open Command Prompt (Admin).
  2. Enter the following line and press Enter: sfc/scannow
  3. Wait until the process is done (it may take a while).
  4. If the solution is found, it will automatically be applied.
  5. Now, close the Command Prompt and restart your computer.

Solution 11 – Run DISM

And finally, DISM is the third and final troubleshooter we’re going to try. DISM stands for Deployment Image Servicing and Management, and as its name says, it deploys the system image all over again, including Cortana.

Here’s how to run DISM in Windows 10:

  1. Open the Command Prompt as shown above.
  2. Enter the following command and press Enter:
      • DISM.exe /Online /Cleanup-image /Restorehealth
  3. Wait for the process to finish.
  4. Restart your computer.
  5. In case the DISM can’t obtain files online, try using your installation USB or DVD. Insert media and type following command:
      • DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:\RepairSource\Windows /LimitAccess
  6. Make sure to replace the ”C:\RepairSource\Windows” path of your DVD or USB.
  7. Follow further on-screen instructions.

If you still experience any other errors other than those regarding the reminders, feel free to contact us in the comment section so that we will help you solve them and add them up to the above list.

Editor’s Note: This post was originally published in January 2016 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.


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