Critical Service Failed BSOD in Windows 10 [Quick Guide]

Radu Tyrsina
by Radu Tyrsina
CEO & Founder
Radu Tyrsina has been a Windows fan ever since he got his first PC, a Pentium III (a monster at that time). For most of the kids of his age, the Internet was an... Read more
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  • The Critical service failed issue in Windows 10 can appear when there are incompatibility problems with a newly installed hardware or driver.
  • You can try to use a dedicated tool to solve common BSoD errors and restore the performance of your computer.
  • Performing a System Restore is another tested solution that should work for you.
  • No less important, a fresh reinstall of your Windows OS may also fix the stop code Critical service failed.
Critical Service Failed BSOD
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BSoDs are somewhat serious issues, and one of those errors is Critical Service Failed. This can cause a lot of problems for you, and today we’re going to show you how to fix it.

According to users, the Blue Screen of Death accompanied by a Critical Service Failed message prevents them from accessing Windows 10.

As you can see, this can be a big problem, but there are a few things that you can do to fix it. Here are some more examples of the problem:

  • Critical System Failure Windows 10 – BSoD caused by the Critical System Failure is especially common in Windows 10
  • Critical Service Failed loop – This error usually doesn’t appear just once, as you might get stuck in the loop of BSoDs caused by the Critical System Failure
  • Windows 10 Critical Process died on boot – It’s also common for this problem to appear right after you boot your computer, but it can also appear later
  • Critical_service_failed Windows Server 2012 – Windows Server 2012 is, along with Windows 10, a Windows OS that has the most problems with this error
  • HP Critical Service failed – HP’s laptops are known to have this issue sometimes. More than laptops from other manufacturers

How can I fix Critical Service Failure BSoD error?

1. Use a dedicated tool

You can try to diagnose the problem by yourself, but this may take you a lot of time. An easier way to troubleshoot BSoDs errors is to use a dedicated tool.

Restoro repair

Restoro is powered by an online database that features the latest functional system files for Windows 10 PCs, allowing you to easily replace any elements that can cause a BSoD error.

This software can also help you by creating a restore point before starting the repairs, enabling you to easily restore the previous version of your system if something goes wrong.

This is how you can fix registry errors using Restoro:

  1. Download and install Restoro.
  2. Launch the application.
  3. Wait for the software to identify stability issues and possible corrupted files.
  4. Press Start Repair.
  5. Restart your PC for all the changes to take effect.

As soon as the fixing process is completed, your PC should work without problems, and you will not have to worry about BSoD errors or slow response times ever again.

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Disclaimer: This program needs to be upgraded from the free version in order to perform some specific actions.



2. Perform a System Restore from Safe Mode

  1. After your computer restarts a few times, you should see the Boot Options screen. From that screen choose Troubleshoot.
  2. Next click on Advanced Options > Startup Settings.
  3. Click the restart button and wait for your computer to restart.
  4. When your computer restarts you’ll be presented with the list of options. Press F4, F5 or F6 to enter into Safe Mode.
  5. When Safe Mode starts type system restore into the search bar and run System Restore tool.Critical Service Failed BSoD
  6. Use the System Restore tool to restore your computer to an earlier state.

System Restore is a recovery feature in the Windows operating system that allows you to restore your PC to an earlier state. 


System Restore isn’t working? Don’t panic, we’ve got the solution to solve this problem in no time.


3. Repair Windows 10 using Windows Install Media

Fix a media driver is missing when installing Windows 10
  1. Boot using the Windows 10 USB or DVD.
  2. Instead of installing Windows 10 choose Repair.
  3. The repair process will scan your hard drive and fix the potential errors.
  4. After the process is completed restart your computer.

The Windows Install Media also includes repairing options, thus, it can be used not only to reinstall your OS but also to resolve numerous computer issues related to Windows 10.

To do this you’ll need a bootable USB or DVD with Windows 10. If you need more info on how to create a bootable USB for Windows 10, take a look at our dedicated article.


4. Refresh your Windows 10

  1. After your Windows 10 restarts for a few times, you should see Boot Options screen.
  2. Choose Troubleshoot and then choose Reset this PC.
  3. Choose Keep my files.windows 10 critical process died on boot
  4. During this process, you might be asked to insert Windows 10 USB or DVD so make sure that you have it.
  5. Choose which version of Windows you want to refresh and click the Reset button.
  6. This process might take a while, so be patient and for it to finish.

Before we start we have to mention that refreshing Windows 10 will remove any third-party software that you have installed, but it will save your personal files and settings.

Run a System Scan to discover potential errors

Restoro Scan

Click Start Scan to find Windows issues.

Restoro Fix

Click Repair All to fix issues with Patented Technologies.

Run a PC Scan with Restoro Repair Tool to find errors causing security problems and slowdowns. After the scan is complete, the repair process will replace damaged files with fresh Windows files and components.

So before doing this, it’s not a bad idea to create a backup just in case. If you are not familiar with Windows refresh, learn more from our dedicated guide.


5. Perform a clean reinstallation

  1. Download Media Creation tool on an alternative PC.
  2. Insert the blank DVD or plug in the compatible USB flash drive (4GB or more).
  3. Run Media Creation Tool.
  4. Choose to Create installation media (USB flash drive, DVD, or ISO file) for another PC and click Next.
  5. Select language, architecture, and edition and click Next. Choose your version.
  6. Select a USB flash drive or ISO depending on your media of choice and click Next.
  7. Once the setup download is completed, either burn it to DVD or create a bootable USB drive.
  8. Finally, once we prepared everything, restart your PC.
  9. Press F10, F11, F12 to open the Boot menu.
  10. Choose a USB flash drive or DVD-ROM as the primary boot device and press any key to boot.
  11. Choose Advanced and format your system partition.
  12. Select it and start with the installation.

Finally, if none of the previous steps were fruitful, you can always perform a clean reinstallation. Issues that inflict Blue Screen of Death are certainly critical and above-average in regards to system health.

Simply put, if you run into one of those (rarely happens), the best way to avoid possible resurfacing of the same error is to start from scratch.

The only thing you need is the installation drive or DVD and patience. It should take you approximately an hour or so to fully install Windows 10 from a scratch.

Of course, additional configuration changes will take more time, but you can do it on the move later on. You can read above how to perform a clean reinstall of Windows 10 and get rid of BSoD.


Need more info on how to reinstall Windows 10? Take a look at our comprehensive guide here.


That’s about it. We certainly hope at least one of these solutions helped you resolve the problem with the Critical Service Failed BSoD error.

If you have any more questions about BSoD or suggestions for us, just let us know in the comments section below.

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