Critical Service Failed BSOD error in Windows 10 [QUICK GUIDE]

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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how to fix Critical Service Failed BSOD error in Windows 10

BSoDs are somewhat serious issues, and one of those errors is Critical Service Failed BSoD error. This error can cause a lot of problems for you, and today we’re going to show you how to fix this error on Windows 10.

According to users, they are getting Blue Screen of Death with a Critical Service Failed message, and they are unable to access Windows 10. As you can see, this can be a big problem, but there are few things that you can do to fix it.

Here are some more examples of the problem:

  • Critical System Failure Windows 10 – BSOD caused by the Critical System Failure is especially common in Windows 10.
  • Critical Service Failed loop – This error usually doesn’t appear just once, as you might get stuck in the loop of BSODs caused by the Critical System Failure.
  • Stop code Critical Service failed Windows 10
  • Windows 10 Critical Process died on boot – It’s also common for this problem to appear right afer you boot your computer. But it can also appear later.
  • Critical_service_failed Windows Server 2012 – Windows Server 2012 is, along with Windows 10, a Windows OS that has the most problems with this error.
  • HP Critical Service failed – HP’s laptops are known to have this issue sometimes. More than laptops from other manufacturers.

How can I fix Critical Service Failure BSOD error?

  1. Perform a System Restore from Safe Mode
  2. Repair Windows 10 using Windows Install Media
  3. Refresh your Windows 10
  4. Reset your Windows 10
  5. Perform a clean reinstallation

Solution 1 – Perform a System Restore from Safe Mode

  1. After your computer restarts for a few times, you should see Boot Options screen. From that screen choose Troubleshoot.
  2. Next click on Advanced Options > Startup Settings.
  3. Click the restart button and wait for your computer to restart.
  4. When your computer restarts you’ll be presented with the list of options. Press F4, F5 or F6 to enter into Safe Mode.
  5. When Safe Mode starts type system restore into the search bar and run System Restore tool.Critical Service Failed BSoD
  6. Use the System Restore tool to restore your computer to an earlier state.

If you can’t access Safe Mode, follow these easy steps to solve the problem.

System Restore isn’t working? Don’t panic, we’ve got the solution.

Solution 2 – Repair Windows 10 using Windows Install Media

To do this you’ll need bootable USB or DVD with Windows 10.

  1. Boot using the Windows 10 USB or DVD.
  2. Instead of installing Windows 10 choose Repair.
  3. The repair process will scan your hard drive and fix the potential errors.
  4. After the process is completed restart your computer.

If you need more info on how to create a bootable USB for Windows 10, take a look on this article.

Solution 3 – Refresh your Windows 10

Before we start we have to mention that refreshing Windows 10 will remove any third party software that you have installed, but it will save your personal files and settings. So before doing this, it’s not a bad idea to create a backup just in case.

  1. After your Windows 10 restarts for a few times, you should see Boot Options screen.
  2. Choose Troubleshoot and then choose Reset this PC.
  3. Choose Keep my 10 critical process died on boot
  4. During this process, you might be asked to insert Windows 10 USB or DVD so make sure that you have it.
  5. Choose which version of Windows you want to refresh and click the Reset button.
  6. This process might take a while, so be patient and for it to finish.

You’re not familiar with Windows Refresh? All the info you need is right here.

Solution 4 – Reset your Windows 10

Repeat the steps from Solution 3, but instead of choosing Keep my files choose to Remove everything. This will delete all your files and folders from your hard drive partition where Windows 10 was installed.

critical service failed loop

Don’t be scared of resetting your Windows 10. This guide will help you do it safely.

Solution 5 – Perform a clean reinstallation

Finally, if none of the previous steps were fruitful, you can always perform a clean reinstallation. Issues that inflict Blue Screen of Death are certainly critical and above-average in regards to system health. Simply put, if you run into one of those (rarely happens), the best way to avoid possible resurfacing of the same error is to start from a scratch.

Back in the days, the reinstallation procedure was long and tiring, but that’s not the case with Windows 10. The only thing you need is the installation drive or DVD and patience. It should take you approximately an hour or so to fully install Windows 10 from a scratch. Of course, additional configuration changes will take more time, but you can do it on the move later on.

Here’s how to perform a clean reinstall of Windows 10 and get rid of BSOD:

  1. Download Media Creation tool on an alternative PC. You can do so by following this link.
  2. Insert the blank DVD or plug in the compatible USB flash drive (4GB or more).
  3. Run Media Creation Tool.
  4. Choose to ”Create installation media (USB flash drive, DVD, or ISO file) for another PC” and click Next.
  5. Select language, architecture, and edition and click Next. Choose your version.
  6. Select USB flash drive or ISO depending on your media of choice and click Next.
  7. Once the setup download is completed, either burn it to DVD or create a bootable USB drive.
  8. Finally, once we prepared everything, restart your PC.
  9. Press F10, F11, F12 to open the Boot menu.
  10. Choose USB flash drive or DVD-ROM as the primary boot device and press any key to boot.
  11. Choose Advanced and format your system partition.
  12. Select it and start with the installation.

Need more info on reinstalling Windows 10? Take a look here.

You might also wanna check out our fix for the Critical Process Died error in Windows 10 as well as Critical Error Start Menu not working on Windows 10.

That’s about it. We certainly hope at least one of these solutions helped you resolve the problem with the Critical Service Failed BSOD error. If you have any comments, questios or suggestions, just let us know in the comments below.


Editor’s Note: This post was originally published in January 2016 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.

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  • Tried solution 1 as I no longer have my windows disk and it came back up with blue screen of death