Dropbox is one of the best cloud storage services available, allowing users to view and edit their files on any device, anytime and anywhere, share files, and automatically back up their work. This service is a UWP app, and is compatible with many Windows 10 features such as Windows Hello, Live Tiles and Notifications.
Dropbox is a reliable app, but sometimes Windows 10 users encounter various issues when running it on Microsoft latest OS. Oftentimes, users complaint that the Dropbox sync icons don’t show in Windows 10, especially after having upgraded to this OS.
Here’s how one user describes the issue:
Just recently went through the pain of upgrading to Windows 10 however my dropbox developed an issue: “Please reinstall Dropbox to fix all your syncing icons!”
I have done this several times and even installed the ‘app’ but this does not ‘fix’ the error I keep getting.
If your Dropbox sync icons are not visible in Windows 10, follow the steps listed below to fix this issue.
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- Step 1: Download this PC Scan & Repair tool
- Step 2: Click “Start Scan” to find Windows issues that could be causing various errors in Windows 10
- Step 3: Click “Start Repair” to fix all issues.
Solution 1 – Reinstall the latest version of the Dropbox desktop application
Although this fix didn’t work for the user quoted above, it might for you, as Dropbox explains:
Occasionally, the Dropbox sync icons may not appear correctly on Windows computers. Though rare, this problem can arise if you’ve recently upgraded to a new version of Windows, or if you’ve installed new applications on your computer. The files or folders are still syncing—the icons simply aren’t appearing.
To fix this issue, reinstall the latest version of the Dropbox desktop application. You can do so by running the installer that’s available here.
Solution 2 – Customize the notification area
1. Right-click on the taskbar > select Properties
2. Go to Notification area > click on Customize
3. Click on Select which icons appear on the taskbar
4. Turn on all Dropbox notifications
In my case the dropbox icon was set to “on” and I toggled it off. After exiting the dialog, I had my dropbox icon back in the “show hidden icons” area. I repeated the above and toggled the dropbox icon back to “on” and now it is back in my systray where it belongs.
Solution 3 – Unlink and relink your computer to Dropbox
- Sign in to dropbox.com > open the account menu.
- Select Settings > select the Security tab.
- In the Devices section, click the X for the computer you want to unlink.
Solution 4 – Hack the Registry
Windows has a limit of 15 overlay icons that can be loaded. To prioritize the Dropbox sync icon overlays, hack the Registry:
- Press the Windows key + R and enter regedit
- Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers
- If the Dropbox overlays are in the first 15 positions, they will display.
- If the Dropbox overlays aren’t in the first 15 positions > right-click the Dropbox files > select Rename > add a space before the name of the Dropbox files to take them to the first positions.
As always, if you’ve found other workarounds, help the community and share your experience in the comment section below.
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