Fix: Can’t Install Dynamics CRM on Windows 10

By: Ivan Jenic
2 minute read

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Dynamics CRM is quite important for some business users, however, it seems that some users can’t install Dynamic CRM on Windows 10, but worry not, there are few tricks that can help you with this.
Dynamic CRM windows 10

Solution 1 – Install the application in compatibility mode

  1. Find the setup file of Dynamics CRM.
  2. Right click it and choose Properties.
  3. When Properties window opens up, go to Compatibility tab.
  4. Check the “Run this program in compatibility mode” and select the desired version of the Windows operating system.
  5. Click Apply then OK to apply the changes.

This isn’t the best solution, but it might help in some cases, so it’s worth trying out.

Solution 2 – Install the Dynamics CRM in pieces

This process is a bit more complex to do, so make sure that you’re comfortable before trying it.

  1. Enable the .Net 3.5 and .Net 4.6 as well as Windows Identity Foundation 3.5.
  2. Install Office.
  3. Manually Download and install the following CRM client files (All of them are available from Microsoft’s website):
    • SSCERuntime_1033_x64.msi (SQL Compact Edition x64)
    • msoidcli_1033_64.msi (Microsoft Online Services Sign-in Assistant)
    • wllogin_64.msi (Windows Live ID Sign-in Assistant)
    • ReportViewer.exe (ReportViewer 2010 ver10.0.30319) 
  4. Now you need to extract the CRM Install files: CRM2011-Client-ENU-i386.exe /extract:c:\mypath
  5. Now, you’ll need to create log file folder structure: (MD C:\Users\%username%\AppData\Local\Microsoft\MSCRM\Logs).

  6. For various PC problems, we recommend this tool.

    This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

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    2. Click “Start Scan” to find Windows issues that could be causing PC problems.
    3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

  7. After that install Error reporting: msiexec /i “C:\mypath\DW\DW20Shared.msi” /LV* “C:\Users\%username%\AppData\Local\Microsoft\MSCRM\Logs\watson.log” /qn REBOOT=ReallySuppress APPGUID={0C524D20-0409-0050-8A9E-0C4C490E4E54} REINSTALL=ALL REINSTALLMODE=vomus.
  8. Now start the main CRM install: msiexec /i “C:\mypath\Client.msi” INSTALLLEVEL=”3″ INSTALLTYPE=”INSTALL” SOURCEFOLDER=”C:\mypath” TARGETDIR=”C:\Program Files (x86)\Microsoft Dynamics CRM” INSTALLDIR=”C:\Program Files (x86)\Microsoft Dynamics CRM” /l+ “C:\Users\%username%\AppData\Local\Microsoft\MSCRM\Logs\crm50clientmsi.log” LOGFILE=”C:\Users\%username%\AppData\Local\Microsoft\MSCRM\Logs\crm50clientmsi.log” ALLOWRUN=”1″ REBOOT=ReallySuppress NOSELECTION=1
  9. Install the language pack: msiexec /i “C:\mypath\MUISetup_1033_i386.msi.
  10. At the end Install RU 18 for CRM 2011.

As you can see, this is bit more complex solution, so if you’re not sure how to do it, please find someone to do it for you.

Solution 3 – Switch to newer version of CRM

If you’re using CRM 2011 try switching to newer version if you’re on Windows 10. It might be optimized better for Windows 10.

If you’re still having issues on your PC or you simply want to avoid them for the future, we recommend you to download this tool (100% safe and tested by us) to fix various PC problems, such as file loss, malware and hardware failure.

That’s it, if you have any other Windows 10-related issues you can check for the solution in our Windows 10 Fix section.

Read Also: How to Fix HiDPI Issues in Windows 10

For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

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