We access the Internet on daily basis, but sometimes problems with the Internet connection can occur. One problem with the Internet connection that Windows 10 users reported is Err_name_not_resolved error in Chrome.
How to fix Err_name_not_resolved error?
Err_name_not_resolved error can appear in your browser and prevent you from accessing various websites. Speaking of this error, here are some similar issues reported by users:
- Err_name_not_resolved WiFi – This is a common problem with WiFi, and if you encounter it, you might be able to fix it by updating your drivers.
- Err_name_not_resolved DNS – Another common cause for this error can be your DNS. To fix it, switch to the Google’s DNS and check if that solves your problem.
- Err_name_not_resolved Internet Explorer – This problem can affect other browsers and Internet Explorer is not an exception. However, you should be able to fix this problem by using some of our solutions.
- Err_name_not_resolved router, TP Link – In some cases, your router can be the cause for this problem. However, you can fix the issue simply by restarting your router.
- This site cannot be reached err_name_not_resolved – This is another variation of this problem that you can encounter. However, you might be able to fix this problem simply by changing a couple of antivirus settings. If that doesn’t work, you might want to consider switching to a different antivirus.
Solution 1 – Use Command Prompt
In most cases these types of errors can be fixed by using the Command Prompt and running certain commands. These commands are designed to reset network settings to default, and in most cases using them will fix problems in Google Chrome. To do that, follow these simple steps:
- Start Command Prompt as administrator. To do that press Windows Key + X to open Power User Menu and select Command Prompt (Admin) from the list.
- When Command Prompt opens, enter the following commands:
- ipconfig /flushdns
- ipconfig /renew
- ipconfig /registerdns
Few users reported that this issue can affect other browsers such as Internet Explorer or Microsoft Edge, and you should be able to fix this problem by running netsh winsock reset command in Command Prompt.
Solution 2 – Check your antivirus
According to users, sometimes Err_name_not_resolved error can appear due to your antivirus. However, you can fix the issue simply by checking your antivirus settings and disabling a few features. If that doesn’t work, you can also try disabling your antivirus entirely.
In case that doesn’t help, you might have to uninstall your antivirus. If removing the antivirus solves your problem, this might be a good time to consider switching to a different antivirus software. There are many great antivirus applications on the market, and if you need a secure antivirus that won’t interfere with your system, you should definitely consider BullGuard.
Solution 3 – Change your DNS
DNS allows you to access websites easily, and if your ISP’s DNS server isn’t working properly, you might want to change it. Changing your DNS is a simple procedure, and you can do it by following these steps:
- Right-click the network icon on your Taskbar and select your network from the menu.
- When the new window opens, click Change adapter options.
- Right-click your network connection and choose Properties.
- Select Internet Protocol Version 4 (TCP/IPv4) and click the Properties button.
- Select Use the following DNS server addresses and enter 188.8.131.52 as Preferred DNS server and 184.108.40.206 as Alternate DNS server. Alternatively, you can also use 220.127.116.11 as Preferred and 18.104.22.168 as Alternate DNS server.
- After you change the DNS, click the OK button to save changes.
Solution 4 – Disable DNS Prefetching in Chrome
According to users, you can fix this problem by disabling DNS Prefetching in Chrome. To do that, follow these simple steps:
- Press the Menu button in the top right corner and choose Settings.
- When Settings window opens, scroll down to the bottom of the screen and click Advanced.
- Scroll to the Privacy section and uncheck Use a prediction service to load pages more quickly.
- After you uncheck this option, restart Chrome.
Solution 5 – Flush Chrome’s DNS cache
To fix this problem you can also flush Chrome’s DNS cache. This is a simple procedure, and you can do it by following these steps:
- Open a new tab in Chrome and enter chrome://net-internals/#dns as the address.
- Now click the Clear host cache button and restart Chrome.
Solution 6 – Update your drivers
This issue can sometimes occur if your network adapter driver is outdated, therefore we recommend that you update it. To update your network adapter driver you can use a CD that you got with your device, or you can download the necessary drivers from your network adapter manufacturer’s website. If you can’t access the Internet on your PC, you’ll have to use a different device to download the necessary drivers.
We recommend this third-party tool (100% safe and tested by us) to automatically download all the outdated drivers on your PC.
Solution 7 – Install the latest updates
According to users, sometimes Err_name_not_resolved error can appear if there are certain issues in Chrome. However, Google is frequently releasing updates for Chrome, and if you’re having this problem, be sure to update Chrome to the latest version and check if that helps.
By default, almost all updates are installed automatically, but you can also check for updates manually by doing the following:
- Click the Menu icon in the top-right corner.
- Choose Help > About Google Chrome from the menu.
- Chrome will now check for available updates in a new tab. If any updates are available, they will be downloaded and installed automatically in the background.
Once the updates are installed, restart Chrome and check if the problem is still there.
Solution 8 – Disable all extensions
Sometimes Err_name_not_resolved error can appear due to certain extensions. Some extensions may modify your connection or change how you access the Internet, and that can be a big problem. However, you can easily fix that by disabling all problematic extensions. To do that, just follow these steps:
- Click the Menu icon in the top-right corner and go to More tools > Extensions.
- Locate the extension you want to disable and click the little switch icon next to it. Repeat this step for all available extensions.
- Once you disable all extensions, restart Chrome.
When Chrome starts, check if the problem is still there. If not, it’s certain that an extension was causing this issue. To fix the issue, enable all disabled extensions one by one until the issue starts appearing again. Once you find the problematic application, remove it and the issue will be permanently resolved.
Solution 9 – Restart your router
If you’re getting Err_name_not_resolved error in Chrome, the issue might be your router. Temporary network glitches can occur, and in order to fix them, you’ll need to restart your modem/router.
To do that, just press the Power button on your router and wait for 30 seconds or so. Now press the Power button and wait until your router boots completely. Once your router boots, check if the issue is still there.
Solution 10 – Reset Chrome
Sometimes certain settings in Chrome can cause Err_name_not_resolved to appear. If you tried all of our previous solutions, you might want to try resetting Chrome. By doing so, you’ll revert all settings to the default and remove all extensions.
This process is rather simple, and you can do it by following these steps:
- Open the Settings tab in Chrome.
- Scroll down to the bottom of the page and click Advanced.
- Click the Restore settings to their original defaults in Reset and clean up section.
- Click Reset settings button to confirm.
After Chrome resets to the default, check if the problem is still there.
Solution 11 – Reinstall Chrome / Try Beta or Canary version
According to users, Err_name_not_resolved error can occur if your Chrome installation is damaged. This can occur for various reasons, and if you want to fix this problem, it’s advised to reinstall Chrome.
There are several ways to do that, but the best one is to use uninstaller software such as IOBit Uninstaller. By using the uninstaller software you’ll completely remove all files and registry entries associated with Chrome, ensuring that the issue doesn’t reappear.
After removing Chrome, simply install the latest version again and check if that helps.
Some users are also recommending to try the Beta or the Canary versions. These are the upcoming versions of Chrome, and they frequently have the latest updates and fixes available, so if you need to fix the problem as soon as possible, you might try one of these versions.
Err_name_not_resolved error can prevent you from accessing the Internet, and if you have this problem in Google Chrome, we advise you to try all solutions from this article.
Editor’s Note: This post was originally published in August 2016 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.
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