- Sometimes, Chrome might become completely inaccessible due to an Err_name_not_resolved error.
- Switching to a different browser will instantly fix Err_name_not_resolved in Windows 10.
- You can also fix the err_name_not_resolved Chrome problem by running a couple of commands in Command Prompt.
- In case nothing works, perhaps resetting your settings could fix the problem.
We access the Internet on a daily basis, but sometimes problems with the network connection can occur.
One such problem that Windows 10 users reported is Err_name_not_resolved error in Google Chrome. The problem might be with the Wi-Fi or DNS connection, as well as with the router.
A variant of the error is This site cannot be reached err_name_not_resolved. Also, the issue has also been reported in Internet Explorer.
In any of the mentioned situations, try one of the troubleshooting steps listed below.
How can I fix Google Chrome Err_name_not_resolved error?
1. Use Command Prompt
- Start Command Prompt as administrator by pressing Windows Key + X.
- When Command Prompt opens, enter the following commands:
Few users reported that this issue can affect other browsers such as Internet Explorer or Microsoft Edge, and you should be able to fix this problem by typing the following in Command Prompt and pressing Enter:
netsh winsock reset
2. Try using an alternative browser
If you don’t want to spend time figuring out how to bypass this error, you can easily switch to an alternative browser.
There are many options that you can choose from, but for a more reliable, lighter, and faster browser, we recommend Opera.
It comes with a free bundle of extremely useful features that you can activate or use depending on your needs. Customizable workspaces, messenger tabs, VPN, ad-blocker, or battery saver are just a few of them.
All the exclusive features in Opera are integrated into the browser, which means that they don’t act as plugins, slowing down the engine’s speed. Therefore, the impact on your PC’s systems will be minimal.
Switching to Opera can be done with only a couple of clicks, for free. Don’t forget to import your bookmarks and preferences from the previous default browser – Opera will guide you on how to do it.
Spend no more time on fixing browser errors. Switching to Opera hassle-free from any previous search engine is only two clicks away.
3. Change your DNS
- Right-click the network icon on your taskbar and select your network from the menu.
- When the new window opens, click Change adapter options.
- Right-click your network connection and choose Properties.
- Select Internet Protocol Version 4 (TCP/IPv4) and click the Properties button.
- Select Use the following DNS server addresses and enter 220.127.116.11 as Preferred DNS server and 18.104.22.168 as Alternate DNS server. (Alternatively, you can also use 22.214.171.124 as Preferred and 126.96.36.199 as Alternate DNS server.)
- After you change the DNS, click the OK button to save changes.
After making these changes, check if Err_name_not_resolved error is still there.
4. Reinstall Chrome / Try Beta or Canary version
According to users, an Err_name_not_resolved error can occur if your Chrome installation is damaged. This can occur for various reasons, and if you want to fix this problem, it’s advised to reinstall Chrome.
There are several ways to do that, but the best one is to use uninstaller software such as IOBit Uninstaller.
By using the uninstaller software you’ll completely remove all files and registry entries associated with Chrome, ensuring that the issue doesn’t reappear.
The process is very simple: download the tool using the button below and open it. You’ll see all the installed programs on the main dashboard. Find Chrome and choose to uninstall it.
Expert Tip: Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. If you are having troubles fixing an error, your system may be partially broken. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.
Click here to download and start repairing.
After removing Chrome, simply install the latest version again and check if that helps.
Some users are also recommending to try the Beta or the Canary versions. These are the upcoming versions of Chrome, and they frequently have the latest updates and fixes available, so if you need to fix the problem as soon as possible, you might try one of these versions.
5. Disable DNS Prefetching in Chrome
- Press the Menu button in the top right corner and choose Settings.
- When the Settings window opens, scroll down to the bottom of the screen and click Advanced.
- Scroll to the Privacy section and uncheck Use a prediction service to load pages more quickly.
- After you uncheck this option, restart Chrome.
6. Flush Chrome’s DNS cache
- Open a new tab in Chrome and enter
- Now click the Clear host cache button and restart Chrome.
7. Update your drivers
This issue can sometimes occur if your network adapter driver is outdated, therefore we recommend that you update it.
To do so, you can use the CD that you got with your device, or you can download the necessary drivers from your network adapter manufacturer’s website.
If you can’t access the Internet on your PC, you’ll have to use a different device to download the necessary drivers.
We recommend using a third-party tool such as DriverFix to automatically download all the outdated drivers on your PC.
8. Install the latest updates
- Click the Menu icon in the top-right corner.
- Choose Help > About Google Chrome from the menu.
- Chrome will now check for available updates in a new tab. If any updates are available, they will be downloaded and installed automatically in the background.
Once the updates are installed, restart Chrome and check if the Err_name_not_resolved message is still there.
9. Disable all extensions
- Click the Menu icon in the top-right corner and go to More tools > Extensions.
- Locate the extension you want to disable and click the little switch icon next to it. Repeat this step for all available extensions.
- Once you disable all extensions, restart Chrome.
When Chrome starts, check if the problem is still there. If not, it’s certain that an extension was causing this issue.
To fix the issue, enable all disabled extensions one by one until the issue starts appearing again. Once you find the problematic application, remove it and the issue will be permanently resolved.
10. Restart your router
If you’re getting an Err_name_not_resolved error in Chrome, the issue might be your router. Temporary network glitches can occur, and in order to fix them, you’ll need to restart your modem/router.
To do that, just press the Power button on your router and wait for 30 seconds or so. Then press the Power button again, and wait until your router boots completely. Once your router boots, check if the issue is still there.
11. Reset Chrome
- Open the Settings tab in Chrome.
- Scroll down to the bottom of the page and click Advanced.
- Click the Restore settings to their original defaults in Reset and clean up section.
- Click Reset settings button to confirm.
After Chrome resets to the default, check if the problem is still there.
Err_name_not_resolved error can prevent you from accessing the Internet, and if you have this problem in Google Chrome, we advise you to, in turn, try all solutions from this article.
We’d like to know which one worked for you, so feel free to get in contact with us using the comments section.
Frequently Asked Questions
This error appears in Chrome if your PC can’t convert the DNS address of the server to an actual IP address.
Your antivirus or DNS settings are a common cause of this error. In some instances, a corrupted Chrome installation can cause this problem as well.
To fix DNS problems in Chrome, you need to change the DNS Prefetching feature in Advanced Chrome settings or change your DNS server.