- Sometimes, Chrom might become completely inaccessible due to an Err_name_not_resolved error.
- Luckily, there are plenty of solutions to fix this issue, so read below.
- This is just one of many Chrome articles from our Chrome Hub, so be sure to check it out.
- For even more useful info on everything digital-related, see out Software section.
We access the Internet on a daily basis, but sometimes problems with the network connection can occur.
One such problem that Windows 10 users reported is Err_name_not_resolved error in Google Chrome. The problem might be with the Wi-Fi or DNS connection, as well as with the router.
A variant of the error is This site cannot be reached err_name_not_resolved. Also, the issue has also been reported in Internet Explorer.
In any of the mentioned situations, try one of the troubleshooting steps listed below.
How can I fix Google Chrome Err_name_not_resolved error?
1. Try using an alternative browser
If you don’t want to spend time figuring out how to bypass this error, you can easily switch to an alternative browser.
There are many options that you can choose from, but for a more reliable, lighter, and faster browser, we recommend Opera.
It comes with a free bundle of extremely useful features that you can activate or use depending on your needs. Customizable workspaces, messenger tabs, VPN, ad-blocker, or battery saver are just a few of them.
All the exclusive features in Opera are integrated into the browser, which means that they don’t act as plugins, slowing down the engine’s speed. Therefore, the impact on your PC’s systems will be minimal.
Switching to Opera can be done with only a couple of clicks, for free. Don’t forget to import your bookmarks and preferences from the previous default browser – Opera will guide you on how to do it.
OperaSpend no more time on fixing browser errors. Switching to Opera hassle-free from any previous search engine is only two clicks away.
According to users, sometimes Err_name_not_resolved error can appear because of your antivirus.
However, you can fix the issue simply by checking your antivirus settings and disabling a few features. If that doesn’t work, you can also try disabling your antivirus entirely, although we don’t recommend this.
We’d rather suggest you install an antivirus with little to no impact on other running programs, such as Bitdefender.
This is one of the best antivirus software at the moment due to its performance, security-enhancing features, ease of use, and adapted working modes.
In the most recent tests, Bitdefender obtained the best results for the high detection rates of the latest malware, and the lowest number of false positives compared to other antivirus programs.
BitdefenderTry Bitdefender to benefit from ultimate antimalware protection with the least possible impact on your devices.
3. Reinstall Chrome / Try Beta or Canary version
According to users, Err_name_not_resolved error can occur if your Chrome installation is damaged. This can occur for various reasons, and if you want to fix this problem, it’s advised to reinstall Chrome.
There are several ways to do that, but the best one is to use uninstaller software such as IOBit Uninstaller.
By using the uninstaller software you’ll completely remove all files and registry entries associated with Chrome, ensuring that the issue doesn’t reappear.
The process is very simple: download the tool using the button below and open it. You’ll see all the installed programs on the main dashboard. Find Chrome and choose to uninstall it.
After removing Chrome, simply install the latest version again and check if that helps.
Some users are also recommending to try the Beta or the Canary versions. These are the upcoming versions of Chrome, and they frequently have the latest updates and fixes available, so if you need to fix the problem as soon as possible, you might try one of these versions.
IOBit UninstallerMake sure uninstalled programs leave no traces in your system with IOBit Uninstaller.
4. Use Command Prompt
- Start Command Prompt as administrator by pressing Windows Key + X.
- When Command Prompt opens, enter the following commands:
Few users reported that this issue can affect other browsers such as Internet Explorer or Microsoft Edge, and you should be able to fix this problem by typing the following in Command Prompt and pressing Enter:
netsh winsock reset
5. Change your DNS
- Right-click the network icon on your taskbar and select your network from the menu.
- When the new window opens, click Change adapter options.
- Right-click your network connection and choose Properties.
- Select Internet Protocol Version 4 (TCP/IPv4) and click the Properties button.
- Select Use the following DNS server addresses and enter 184.108.40.206 as Preferred DNS server and 220.127.116.11 as Alternate DNS server. (Alternatively, you can also use 18.104.22.168 as Preferred and 22.214.171.124 as Alternate DNS server.)
- After you change the DNS, click the OK button to save changes.
6. Disable DNS Prefetching in Chrome
- Press the Menu button in the top right corner and choose Settings.
- When the Settings window opens, scroll down to the bottom of the screen and click Advanced.
- Scroll to the Privacy section and uncheck Use a prediction service to load pages more quickly.
- After you uncheck this option, restart Chrome.
7. Flush Chrome’s DNS cache
- Open a new tab in Chrome and enter chrome://net-internals/#dns as the address.
- Now click the Clear host cache button and restart Chrome.
Editor’s Note: This article continues on the next page.Editor's Note: This article was originally published in August 2016 and was revamped and updated in November 2020 for freshness, accuracy, and comprehensiveness.