Error Fail Shutdown 351 (0x15F): How to Fix it

Pending updates can sometimes cause this issue

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ERROR_FAIL_SHUTDOWN
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ERROR_FAIL_SHUTDOWN comes with a 351 (0x15F) The shutdown operation failed message, and this is a developer error. However, regular users can encounter it as well, and if this happens, this guide has a few solutions that you can use.

How can I fix ERROR_FAIL_SHUTDOWN?

1. Check if the daemon is running

  1. Open the command line.
  2. Run nav_util check irpcd(hostname[:port])
    nav_util check
  3. If the daemon isn’t running, you might need to start it manually.

Keep in mind that this method only works for Oracle Connect, so if you’re an end user, this solution won’t work for you.

2. Ensure that there are no pending updates

  1. Open Settings. You can do that with the Windows key + I shortcut.
  2. Go to Windows Update and click on Check for updates.
    check for updates
  3. Wait for your system to download and install updates.

3. Perform a clean boot

  1. Press Windows key + R and type msconfig.
    msconfig command
  2. Navigate to the Services tab, check Hide all Microsoft services, and click Disable all.
  3. Click on Apply and OK but don’t restart your PC yet.
  4. Open Task Manager. You can do that with Ctrl + Shift + Esc shortcut.
  5. Navigate to the Services tab. Next, disable all startup applications.
    disable to fix dell supportassist keeps popping up

Restart your PC and check if the problem still appears. If not, try enabling disabled services and apps one by one until you manage to find the source of the problem.

4.  Close all applications before shutdown

  1. Open Task Manager.
  2. In the list of processes, end all processes manually.
    ending adobe processes in task manager
  3. After that, try to shut down your PC.

This is a workaround, but it might help you identify which application is causing this error.

ERROR_FAIL_SHUTDOWN isn’t a common problem, but if you ever encounter it, you can try some of our solutions to fix it.

This isn’t the only issue, and many reported that Task Host Windows is preventing shutdown while others experienced Logtransport2.exe error on shutdown, but we covered both these issues in our previous guides.

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