Excel Has Run Into an Error: 5 Fixes to Make it Work Correctly

Explore these expert-recommended fixes to resolve the issue

by Vlad Turiceanu
Vlad Turiceanu
Vlad Turiceanu
Editor-in-Chief
Passionate about technology, Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world. Coming... read more
Reviewed by Alex Serban
Alex Serban
Alex Serban
Windows Server & Networking Expert
After moving away from the corporate work-style, Alex has found rewards in a lifestyle of constant analysis, team coordination and pestering his colleagues. Holding an MCSA Windows Server... read more
Affiliate Disclosure
  • You could see this error if the system files are corrupted or there is a problem with add-ins on Excel or Word.
  • This guide will discuss the issue's reasons and the tested fixes to resolve the error.
excel has run into an error that is preventing it from working correctly

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If, after opening Excel, you see Excel has run into an error preventing it from working correctly, then you are not alone. This error not only occurs while opening Excel; you can get this error in Word or Powerpoint too. 

Here in this guide, we will talk about the available fixes to resolve the issue right after discussing the causes of the problem.

What causes Excel to run into an error preventing it from working correctly?

There could be several reasons for this error to occur; some of the popular ones are listed below: 

  • Damaged files – If the excel file you are trying to open is corrupt, it could cause the error to appear.
  • Excel app is not up to date – If you are running an older version of Excel, then there could be compatibility issues, which raises the possibility of this error.
  • Conflicting Add-ins – If you add-ins for your Excel app and there are conflicting, you will likely see these errors. First, try to remove the add-ins and relaunch the app.
  • Computer has insufficient memory – If your computer doesn’t have enough space to work on the file you want to open, you can get the error. First, try to remove unwanted files from your computer to recover space, then open the file. 
  • Incorrect formulas on the sheet – If the sheet you are trying to open has inaccurate formulas, the program might not work correctly, hence the error.
  • Poor network – If you are accessing an Excel file on the network and don’t have a steady internet connection, you might face an error.

How do you fix Excel has run into an error that is preventing it?

Expert tip:

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Before engaging in advanced troubleshooting steps, you should consider performing the following checks:

If none of these worked for you, then try the below-mentioned fixes to resolve the error:

1. Use the Program Compatibility Checker

  1. Click on the Search bar, type Program Compatibility Checker, and click on Open under Run programs for previous versions of Windows.Porgram compatibility checker- excel has run into an error that is preventing it from working correctly
  2. On the Program Compatibility Checker window, click Next.Program Compatibility Checker
  3.  From the next window, scroll and select the program; it is Excel. Click Next.Excel NEXT
  4. Click on Troubleshoot program.Select any
  5. Now select the most suitable option presented under What problems do you notice?
  6. Click NextSelect any click Next
  7. You might have to repeat the process with different options to see what resolves the error.

2. Repair Excel

  1. Press Windows + I to open the Settings window.
  2. Go to Apps, then Installed Apps.Apps, installed apps -excel has run into an error that is preventing it from working correctly
  3. Locate Microsoft Office and click on three dots. Then, from the context menu, select Modify.Modify
  4. On the UAC prompt, click Yes.
  5. On the next page, select Quick Repair, then click Repair and follow the on-screen instructions.Repair

3. Disable or remove Add-ins

  1. Press Windows + R keys to open the Run window.EXCEL safe mode -excel has run into an error that is preventing it from working correctly
  2. Type excel /s and press Enter to launch Excel in safe mode.
  3. Click File.File
  4. Go to Options.Options -excel has run into an error that is preventing it from working correctly
  5. On the Options window, select Add-ins from the left pane and click Go.Addins
  6. Now, uncheck all the available Add-ins and click OK.uncheck and click OK
  7. Restart your computer.

4. Reset Excel to its default settings

Tip icon
Tip
You must create a backup of registry files before making changes. To do so, go to File, then select Export. Save the .reg file at the desired location. To import, go to Registry Editor, click File, select Import, and select the file to import.
  1. Press Windows + R to open the Run window.REGEDIT RUN COMMAND
  2. Type regedit and press Enter to open Registry Editor.
  3. Click Yes on the UAC prompt.
  4. Follow this path: Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\Excel
  5. Right-click on the folder and select Delete.EXCEL RESET DEFAULT -excel has run into an error that is preventing it from working correctly
  6. Restart your PC to let the changes take effect.

5. Use the Registry Editor

  1. Press Windows + R to open the Run window.
  2. Type regedit and press Enter to open Registry Editor.
  3. Click Yes on the UAC prompt.
  4. Follow this path: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\CommonCommon
  5. Expand the Common folder, locate  and delete Experiment, ExperimentEcs, and ExperimentTas
  6. Open the Licensing folder, look for the CurrentSkuldForApp folder, and if it is present, delete it.

So, these are methods that you need to follow to fix Excel has run into an error that is preventing it from working error correctly. If nothing works, try reinstalling the Office app to resolve the issue.

Have queries related to the methods mentioned above? Feel free to mention them in the comments section below.

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