Full Fix: Bluetooth Keyboard Problems in Windows 10, 8.1 and 7

By: Ivan Jenic
7 minute read

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Transition to Windows 10 isn’t always easy as you might think, and when you’re switching to a new operating system there are always going to be some issues with hardware, and today we’re going to explain to you how to deal with Bluetooth keyboard problems with Windows 10.

If your Bluetooth keyboard isn’t working with Windows 10, then you’re having a driver issue, and this can be quite annoying since you can’t do anything without your keyboard. However, since this is a driver issue, it can be resolved with few simple tricks.

Bluetooth keyboard problems on Windows 10, how to fix them?

Bluetooth keyboards are useful, but some users reported issues with them on Windows 10. Speaking of keyboard issues, users reported the following problems with their Bluetooth keyboard:

  • Windows 10 not generating passcode for Bluetooth keyboard – Many users reported that they can’t pair their Bluetooth keyboard with Windows since Windows 10 isn’t generating the necessary passcode. However, you can enter the passcode manually and the problem should be resolved.
  • Bluetooth keyboard Windows 10 not working – If your Bluetooth keyboard isn’t working with Windows 10, the issue might be your drivers. Reinstall or update your drivers and the issue should be resolved.
  • Bluetooth keyboard disconnects Windows 10 – Many users reported that their Bluetooth keyboard disconnects frequently on Windows 10. However, you can fix that problem simply by connecting your USB receiver to a different port.
  • Bluetooth keyboard won’t connect, pair Windows 10 – Several users reported that their Bluetooth keyboard won’t connect or pair with Windows 10. To fix that, be sure to try one of our solutions.
  • Bluetooth keyboard connected but not typing Windows 10 – This can be an annoying problem, but you should be able to fix it simply by disconnecting and pairing your keyboard with your PC again.

Solution 1 – Run hardware and Device troubleshooter

Windows troubleshooter is Microsoft’s built-in tool which can solve a lot of system-related problems, and the problem with Bluetooth keyboard may be one of them. To run the device troubleshooter, do the following:

  1. Press Windows Key + S, enter troubleshoot and choose Troubleshoot from the menu.
    Bluetooth keyboard disconnects Windows 10
  2. Select Hardware and devices from the list and click Run the troubleshooter button.
    Bluetooth keyboard won't connect, pair Windows 10
  3. Follow the instructions to complete the troubleshooting.

If the troubleshooter didn’t work, we also recommend you to download this tool (100% safe and tested by us)  to fix various PC problems, such as hardware failure, file loss and malware.


Solution 2 – Uninstall and reinstall the Bluetooth driver

Driver problem is one of the most common problems users are facing after the Windows 10 upgrade. So, just in case, you should go and check if your Bluetooth drivers are up to date. Here’s what you need to do to check your drivers if you’re not sure:

  1. Press Windows Key + X to open Win + X menu. Select Device Manager from the list.
    Bluetooth keyboard Windows 10 not working
  2. When Device Manager opens, find your keyboard, right click it and press Uninstall.
    Bluetooth keyboard disconnects Windows 10
  3. Windows will ask you to confirm that you wish to uninstall the driver. Click on Uninstall.
    Windows 10 not generating passcode for Bluetooth keyboard
  4. After confirming and uninstalling your keyboard driver, restart your computer.
  5. Now you need to visit your keyboard manufacturer’s website and check if there’s a new driver available for Windows 10.

We have to mention that sometimes after uninstalling the driver, Windows is able to reinstall the driver so you might not need to download a new driver from manufacturer’s website.

We also have to mention that sometimes updating the driver from Device Manager helps and in order to do so you just need to follow the first two steps from this solution, but instead of clicking on Uninstall, you just need to click Update Driver instead, and when the process is completed just restart your computer.

Update drivers automatically

In order to prevent PC damage by installing the wrong driver versions,  we strongly suggest to do it automatically by using Tweakbit’s Driver Updater tool.

This tool is approved by Microsoft and Norton Antivirus and will help you update all outdated drivers safely. After several tests, our team concluded that this is the best-automatized solution. Below you can find a quick guide how to do it.

    1. Download and install TweakBit Driver Updaterdriver updater starting window
    2. Once installed, the program will start scanning your PC for outdated drivers automatically. Driver Updater will check your installed driver versions against its cloud database of the latest versions and recommend proper updates. All you need to do is wait for the scan to complete.
      driver updater scanning for drivers windows 10
    3. Upon scan completion, you get a report on all problem drivers found on your PC. Review the list and see if you want to update each driver individually or all at once. To update one driver at a time, click the ‘Update driver’ link next to the driver name. Or simply click the ‘Update all’ button at the bottom to automatically install all recommended updates.
      Automatically Update complete
      Note: Some drivers need to be installed in multiple steps so you will have to hit the ‘Update’ button several times until all of its components are installed.

Disclaimer: some features of this tool are not free.


Solution 3 – Enter the pairing number manually

Many users reported issues while connecting their Bluetooth keyboard with Windows 10. According to them, they experienced issues with pairing, however, there’s a way to fix this problem:

  1. Start the pairing process. You’ll be asked to insert an 8-digit number.
  2. Enter any 8-digit number in the input field using your wired keyboard. If you don’t have a wired keyboard, you can also use a virtual keyboard. Click Next.
  3. Make sure that your Bluetooth keyboard is in the pairing mode and enter the same 8-digit number on your Bluetooth keyboard and press Enter.

Wait for a few moments and your Bluetooth keyboard should be paired with your Windows 10 PC.


Solution 4 – Change keyboard settings

If you have Bluetooth keyboard problems on Windows 10, the issue might be related to your keyboard settings. To fix that, you need to make few changes. You can do that by following these steps:

  1. Press Windows Key + S and enter control panel. Select Control Panel from the list of results.
    Bluetooth keyboard connected but not typing Windows 10
  2. When Control Panel opens, enter Devices and Printers.
    Windows 10 not generating passcode for Bluetooth keyboard
  3. Locate your keyboard on the list, right click it and choose Properties.
  4. When the Properties window opens, go to Services tab. Select Drivers for keyboard, mice, etc (HID). Save changes.

After doing that, the issues with your Bluetooth keyboard should be completely resolved.


Solution 5 – Select OK, try entering passcode on it option

If you’re having problems pairing your Bluetooth keyboard with your Windows 10 PC, you might be able to solve the problem by entering the desired passcode on your Bluetooth keyboard. To do that, follow these steps:

  1. Start Bluetooth keyboard pairing process.
  2. Hold the connection key on your keyboard until the Bluetooth icon starts flashing.
  3. Now click on OK, try entering passcode on it option.
  4. A code should be generated on your screen. Enter the code on your Bluetooth keyboard and it will be automatically paired with your PC.

As you can see, this is just a minor glitch, but you can fix it by using this option.


Solution 6 – Pair your keyboard with your phone first

According to users, they managed to fix this problem by using a simple workaround. To fix this problem, first you need to pair your Bluetooth keyboard with an Android phone. To do that, follow these steps:

  1. Pair your Bluetooth keyboard with your Android device.
  2. After doing that, press the Connect button on the keyboard and turn off Bluetooth on your phone.
  3. Now try to pair your keyboard again with your PC.

This is an unusual workaround, but several users reported that it works for them, so you might want to try it out. It seems that there’s a glitch that will prevent you from connecting the keyboard with your PC, but can easily fix it by using this workaround.

It’s worth mentioning that this is a long-term workaround, and it should work until you replace your keyboard batteries.


Solution 7 – Try using a different USB port

If you’re having issues with Bluetooth keyboard and Windows 10, the problem might be related to your USB port. Sometimes certain devices won’t work with USB 3.0 or USB 2.0 ports, and that can cause this problem to appear.

To fix this, simply reconnect your Bluetooth receiver to a different port and check if that solves the problem. If you have USB 3.0 ports on your PC, connect your device to a USB 2.0 port and try to pair it again. USB 3.0 port offers great transfer speed, however, your keyboard doesn’t require that kind of speed, so be sure to try using a USB 2.0 port instead.


Solution 8 – Check other USB devices

If you’re having any problems with your Bluetooth keyboard, the issue might be caused by other USB devices. To fix this issue, be sure to disconnect any unnecessary USB devices from your PC and check if that solves the problem.

In addition, make sure that you remove any USB hubs that you have. If your Bluetooth receiver is connected to the USB hub, be sure to connect it directly to the PC and check if that solves the problem.


Solution 9 – Change power saving options

Windows allows you to turn off certain devices in order to save power, but that can cause issues with Bluetooth keyboard. To fix that problem, you need to change power saving options for your keyboard. This is rather simple and you can do it by following these steps:

  1. Open Device Manager.
  2. When Device Manager opens, locate your Bluetooth keyboard and double click it.
  3. When Properties window opens, navigate to Power Management and uncheck Allow the computer to turn off this device to save power. Now click on OK to save changes.
    Bluetooth keyboard Windows 10 not working

After doing that, check if the problem with Bluetooth keyboard is resolved.

If you have any other Windows 10-related issues you can check for the solution in our Windows 10 Fix section.


Editor’s Note: This post was originally published in August 2015 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.


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