• Bluetooth is a type of wireless technology protocol that devices use to exchange data. In the case of Windows 10 devices, they can be used to create links between the PC and wireless peripherals.
  • The Bluetooth devices can run into issues due to hardware or software reasons, so we'll be looking over some solutions in case that happens.
  • This article is just one of many included in our hub dedicated to Bluetooth Issues, so don't hesitate to visit it if you have similar problems again.
  • Visit our customized Bluetooth page for more interesting guides and news articles on the subject.
bluetooth doesn't work

Windows 10 could bring a lot of troubles to its users. One of these troubles is, as reported, the problem with Bluetooth devices. Apparently, Windows 10 seems to not recognize certain Bluetooth accessories.

Here are some more examples of this problem:

  • Bluetooth is not available Windows 10
    • If Bluetooth isn’t available, you’ll likely see an error message.
    • Use that error message to further investigate the problem.
  • Bluetooth unable to connect Windows 10
    • Bluetooth connection problems are usually the most common Bluetooth-related problems.
  • Bluetooth disappeared Windows 10
    • A certain system error can cause Bluetooth to completely disappear from Windows 10.
  • Bluetooth not detecting devices Windows 10
    • Although everything looks just fine, it’s possible that the Bluetooth service isn’t able to even detect other devices.

What do I do if Bluetooth stops working in Windows 10?

Table of contents: 

  1. Update drivers 
  2. Reinstall the Bluetooth device
  3. Check if the Bluetooth service is running
  4. Run the Troubleshooter
  5. Change Power Saving options
  6. Try different USB port

1. Update drivers

  1. Go to Device Manager and right click on your Bluetooth Device
  2. Select Properties and go to the Advanced tab
  3. Write down the number next to Manufacturer ID
  4. Go to this page and enter your Manufacturer ID
  5. It will identify the manufacturer of your Bluetooth accessory, and it will redirect you to the right page where you can download the latest driver

That one solution will fix your Bluetooth problems in Windows 10 is updating a driver. It’s probably the millionth time you’ve read about it, but it could be helpful.

So, if you didn’t receive an update for your driver through Windows Update, head to Device Manager and try to download the latest driver for your Bluetooth device manually.

If you think you’d be luckier, you can also search for the compatible driver on the manufacturer’s website.

Did you know that the majority of Windows 10 users have outdated drivers? Be a step ahead using this guide.

1.1 Update drivers automatically

  1. Download and install TweakBit Driver Updaterdriver updater starting window
  2. Once installed, the program will start scanning your PC for outdated drivers automatically.
  3. Driver Updater will check your installed driver versions against its cloud database of the latest versions and recommend proper updates.
  4. All you need to do is wait for the scan to complete.
    scanning proccess of Tweakbit driver updater
  5. Upon scan completion, you get a report on all problem drivers found on your PC.
  6. Review the list and see if you want to update each driver individually or all at once.
  7. To update one driver at a time, click the Update driver link next to the driver name.
    • Or simply click the Update all button at the bottom to automatically install all recommended updates.
      Automatically Update complete

If you don’t want the hassle of searching for drivers on your own, you can use a tool that will do this for you automatically. Of course, as you’re not able to connect to the internet at the moment, this tool won’t be useful.

However, once you get online, it will help you to keep all your drivers up to date, so you won’t be in this situation anymore.

Tweakbit’s Driver Updater (approved by Microsoft and Norton Antivirus) will help you update drivers automatically and prevent PC damage caused by installing the wrong driver versions. After several tests, our team concluded that this is the best-automatized solution.

Note: Some drivers need to be installed in multiple steps so you will have to hit the ‘Update’ button several times until all of its components are installed.

2. Reinstall the Bluetooth device

If updating your Bluetooth device didn’t get the job done, let’s try with reinstalling it. Here’s how to do that:

  1. Go to Search, type devicemngr, and open Device Manager.
  2. When Device Manager opens, find your Bluetooth device, right click it and press Uninstall.
  3. Windows will ask you to confirm that you wish to uninstall the driver.
  4. Click on Uninstall.
  5. After confirming and uninstalling your driver, restart your computer.
  6. Now you need to wait for Windows to install a new driver automatically or visit your device manufacturer’s website and check if there’s a new driver available for Windows 10.

Windows can’t find and download new drivers? Don’t worry, we’ve got you covered.

3. Check if the Bluetooth service is running

  1. Go to Search, type services.msc, and open Services.
  2. Find the Bluetooth Support Service.
  3. If this service is not enabled, right-click it, and select Start. If it’s enabled, right-click it and select Restart.
  4. Wait for the process to finish.
  5. Restart your computer.

4. Run the Troubleshooter

  1. Go to Settings.
  2. Head over to Updates & Security Troubleshoot. 
  3. Select Bluetooth, and go to Run the Troubleshooter. 
  4. Follow further on-screen instructions and let the process finish.
  5. Restart your computer.

If none of the previous solutions worked, let’s try with Windows 10‘s built-in Bluetooth troubleshooting tool.

If the Troubleshooter has problems loading, fix it with the help of this complete guide.

5. Change Power Saving options

  1. Open Device Manager.
  2. When Device Manager opens, locate your Bluetooth keyboard and double-click it.
  3. When Properties window opens, navigate to Power Management and uncheck Allow the computer to turn off this device to save power.
  4. Now click on OK to save changes.

Although it may seem unrelated, your power-saving settings may actually disable the Bluetooth device.

Sometimes, you can’t find your Power Plans when you need them the most. For that particular situation, we’ve prepared a step-by-step guide to help you get them back.

6. Try different USB port

There’s a chance there’s nothing wrong with your Bluetooth peripheral, but with the USB port. It may not support the peripheral, or it’s simply damaged.

To eliminate the doubt, simply try another USB port and see if it makes any difference.

Windows doesn’t recognise your USB port? Let’s see how we can solve this problem in a few easy steps.

FAQ: Learn more about Bluetooth devices in Windows 10

  • I can’t seem to locate my Bluetooth device, not even in my Device Manager. Why is that?

Not all laptops come with Bluetooth devices incorporated. Make sure you go to your laptop manufacturer’s website and check if your model includes one.

  • What can I use my Bluetooth for?

Besides the typical data transfers, you can also connect Bluetooth-enabled devices to your PC, such as wireless headphones, mice and keyboards.

  • What are the alternatives if my PC doesn’t have a Bluetooth device?

Certain devices can connect to your PC as long as they are both connected to the same wireless network. Please refer to each device to see if it supports this function.

That’s about it, we certainly hope at least one of these solutions helped you resolve the problem with Bluetooth. If you have any comments, questions or suggestions, just let us know in the comments down below.

If you have any other Windows 10-related issues you can check for the solution in our Windows 10 Fix section.

Editor’s Note: This post was originally published in July 2018 and has been since revamped and updated in March 2020 for freshness, accuracy, and comprehensiveness.

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