Bluetooth not working on Windows 10? Here’s the fix

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
7 Comments
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  • Bluetooth is a type of wireless technology protocol that devices currently use to exchange data.
  • They can easily run into issues, so we'll be looking over some quick solutions in case that happens.
  • Also, check out these great Windows 10 Bluetooth speakers for high-quality sound on your laptop.
  • Visit this Windows 10 Devices Hub as well for more interesting recommendations on the subject.
Fix Bluetooth not working

Windows 10 could bring a lot of troubles to its users. One of these troubles is, as reported, the problem with Bluetooth devices.

Apparently, Windows 10 seems to not recognize certain Bluetooth accessories. Is this your issue as well?

Therefore, do not hesitate to take a closer look at the troubleshooting tips below.

What can I do if Bluetooth stops working in Windows 10?

  1. Update drivers 
  2. Reinstall the Bluetooth device
  3. Check if the Bluetooth service is running
  4. Run the Troubleshooter
  5. Change Power Saving options
  6. Try a different USB port

1. Update drivers

  1. Go to Device Manager and right-click on your Bluetooth device.
  2. Select Properties and go to the Advanced tab.
  3. Write down the number next to the Manufacturer ID.
  4. It’s time to enter your Manufacturer ID.
  5. It will identify the manufacturer of your Bluetooth accessory, and it will redirect you to the right page where you can download the latest driver.

That one solution will fix your Bluetooth problems in Windows 10 is updating a driver. It’s probably the millionth time you’ve read about it, but it could be helpful.

So, if you didn’t receive an update for your driver through Windows Update, head to Device Manager and try to download the latest driver for your Bluetooth device manually.

If you think you’d be luckier, you can also search for the compatible driver on the manufacturer’s website.


1.1. Update drivers automatically
try out DriverFix

If you don’t want the hassle of searching for drivers on your own, you can use a tool that will do this for you automatically.

Of course, as you’re not able to connect to the Internet at this precise moment, this tool won’t be useful.

However, once you get online, it will help you to keep all your drivers up to date, so you won’t be in this situation anymore.

DriverFix is the program that we have in mind this time. It will help you update drivers automatically and prevent potential PC damages caused by installing the wrong driver versions. 

DriverFix updating drivers

All you need to do is to download the tool from the like provided below. Once installed, DriverFix will start scanning your PC for outdated and faulty drivers.

Just wait for the scan to complete, closely inspect the received report, and choose if you want to update each driver individually or all at once. That’s how easy it is to use DriverFix!

DriverFix

DriverFix

Bluetooth is not working on Windows 10? In this case, just let DriverFix manage driver updates!
Free trial Download here

2. Reinstall the Bluetooth device

Bluetooth device

  1. Go to Search, type devicemngr, and open Device Manager.
  2. When Device Manager opens, find your Bluetooth device, right-click it, and press Uninstall.
  3. Windows will ask you to confirm that you wish to uninstall the driver.
  4. Click on Uninstall.
  5. After confirming and uninstalling your driver, restart your computer.
  6. Now you need to wait for Windows to install a new driver automatically or visit your device manufacturer’s website and check if there’s a new driver available for Windows 10.

If updating your Bluetooth device didn’t get the job done, let’s try with reinstalling it. Here’s how to do that:


Windows can’t find and download new drivers? Don’t worry, we’ve got you covered.


3. Check if the Bluetooth service is running

Bluetooth service

  1. Go to Search, type services.msc, and open Services.
  2. Find the Bluetooth Support Service.
  3. If this service is not enabled, right-click it, and select Start. If it’s enabled, right-click it and select Restart.
  4. Wait for the process to finish.
  5. Restart your computer.

4. Run the Troubleshooter

  1. Go to Settings.
  2. Head over to Updates & Security Troubleshoot. 
  3. Select Bluetooth, and go to the option that says Run the Troubleshooter. 
  4. Follow further on-screen instructions and let the process finish.
  5. Restart your computer.

If none of the previous solutions worked, let’s try with Windows 10‘s built-in Bluetooth troubleshooting tool.

If you’re having trouble opening the Setting app, take a look at this detailed article to solve the issue.


If the Troubleshooter has problems loading, fix it with the help of this complete guide.


5. Change Power Saving options

Power Saving options

  1. Open Device Manager.
  2. When Device Manager opens, locate your Bluetooth keyboard and double-click it.
  3. When the Properties window opens, navigate to Power Management and uncheck Allow the computer to turn off this device to save power.
  4. Now click on OK to save changes.

Although it may seem unrelated, your power-saving settings may actually disable the Bluetooth device.

Sometimes, you can’t find your Power Plans when you need them the most. For that particular situation, we’ve prepared a step-by-step guide to help you get them back.


6. Try a different USB port

different USB port

There’s a chance there’s nothing wrong with your Bluetooth peripheral, but with the USB port. It may not support the peripheral, or it’s simply damaged.

To eliminate the doubt, simply try another USB port and see if it makes any difference.


Windows doesn’t recognize your USB port? Check out our guide for more info.


Here are some more examples of this problem:

  • Bluetooth is not available Windows 10 – if Bluetooth isn’t available, you’ll likely see an error message. Use that error message to further investigate the problem.
  • Bluetooth unable to connect Windows 10 – Bluetooth connection problems are usually the most common Bluetooth-related problems.
  • Bluetooth disappeared Windows 10 – A certain system error can cause Bluetooth to completely disappear from Windows 10.
  • Bluetooth not detecting devices Windows 10 – Although everything looks just fine, it’s possible that the Bluetooth service isn’t able to even detect other devices.

That’s about it, we certainly hope at least one of these solutions helped you resolve the problem with Bluetooth.

If you have any questions or suggestions, just let us know in the comments area down below.

FAQ: Learn more about Bluetooth devices in Windows 10

  • I can’t seem to locate my Bluetooth device in my Device Manager. Why?

Not all laptops come with Bluetooth devices incorporated, so make sure you buy one that has this feature.

  • What can I use my Bluetooth for?

Besides the typical data transfers, you can also connect Bluetooth-enabled devices to your PC, such as wireless headphones, mice and keyboards.

  • What are the alternatives if my PC doesn’t have a Bluetooth device?

Certain devices can connect to your PC as long as they are both connected to the same wireless network.

Editor’s Note: This post was originally published in March 2020 and has been since revamped and updated in October 2020 for freshness, accuracy, and comprehensiveness.

  • Oct 18, 2020 – Thank you for the write up ! bluetooth mysteriously disappeared and stopped working after a windows 10 update, couldn’t enable it or find a solution. tried troubleshooting, re-downloading drivers, uninstalling bluetooth, restarting pc, etc.

    step 3 worked perfectly. went to services.msc, restarted bluetooth and it appeared on next start up.

  • I had paired the Bluetooth with my computer ( 64 bits, Lenovo T420), however, my Bluetooth speaker can not speak. I was not sure if the problem is from Bluetooth driver. I used a driver update and repair tool Driver Talent to scan my computer and it said my Bluetooth drivers was outdated. I followed the prompts to update the driver and reboot after done. My Bluetooth speaker works again.

  • My laptop bluetooth didn’t work after Windows 10 update. It was caused by driver. And finally, I used a program named Driver Talent to update and install bluetooth driver for Windows 10. You can google it!

  • The page where you enter the Manufacturer ID is just a list. There’s nowhere to type in your ID, and there’s no link associated with the IDs to get to a driver download page. The link is absolutely useless for this.

  • Well, my problem is the Bluetooth device not connecting to windows 10. Thank you let me know the driver might be the reason resulting in this issue. I have been using Driver Talent for almost a year. It is a driver update software. As before, I use it to help me to scan the driver problem, yeah, it was like you mentioned the bluetooth driver was corrupted. Then it solved this problem with just my click. Thank you bro.