FIX: Windows 10 PC stuck on restart

Andrew Wafer
by Andrew Wafer
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  • Restarting your Windows 10 device should be an intuitive task. However, due to certain reasons this process might encounter some problems.
  • Of course, when the Windows 10 restart freezes, applying dedicated troubleshooting solutions is needed.
  • Take a look at our Windows 10 Hub for complete how-to guides, news and updates about Windows 10.
  • Check out our Fix section to find helpful guides from trustworthy tech experts.
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Sometimes in the restart process of your Windows 10 PC can occur problems like a slow boot, or worst, it freezes. So, the computer will be stuck on the reboot sequence for a long period of time.

In some situations, restarting is completed after a few minutes, while in others the process might take hours.

In order to help you address this, we prepared a list of the most applicable solutions. If you’re having a hard time resolving the issue at hand, make sure to check them out below.

How can I fix Windows 10 if it gets stuck while restarting?

1. Restart without connecting peripherals

  1. Press Windows key + X and choose Device Manager.
  2. Select a category to see names of devices, then right-click on the one you’d like to update.
  3. Select Update Driver.
  4. You can also choose Uninstall in order to reinstall the drivers afterwards.
  5. Restart your PC.

There might be a driver conflict involved. The PC should be using only the keyboard and mouse.

Drivers that belong to different hardware might enter into a conflict state and that might cause the restart freeze issue.

Unplug any peripherals such as: an external hard drive, an additional SSD, your phone etc., and retry to restart your PC. If everything works well now, reconnect your peripherals.

Also, update the drivers for these hardware components, and all the drivers that are currently displayed within Device Manager.

This way, you can fix any possible malfunction related with the restart process.

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Keep in mind that updating your drivers is an advanced procedure. If you’re not careful you can cause damage to your system by downloading the wrong driver versions.

We recommend you to download DriverFix (100% safe and tested by us) to do it automatically. This great program looks for new drivers for your hardware and downloads updates for you.

It scans your system and lists all existing and possibly missing drivers. The tool also detects if there is already a new version for current records. If necessary, these can be updated directly through this program.



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2. Force-power off your Windows 10 system

Run a System Scan to discover potential errors

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The restart might get stuck due to numerous reasons. However, in most situations the problem can be fixed automatically, if a new restart is initiated.

But first, the computer needs to be shut down in order to launch the reboot process again.

Now, this can be done easily, by following an intuitive solution: just press and keep pressing the Power button for at least 6 seconds – or as long as it takes for the computer to turn off.

3. End unresponsive processes

windows 10 stuck on restarting

  1. From the Windows 10 loading screen press Ctrl+Alt+Del to open Task Manager.
  2. Choose End task for each process that’s not vital for the start-up operation.
  3. Close Task Manager.

The reason why the restart is taking forever to complete might be an unresponsive process running in the background.

For example, the Windows system is trying to apply a new update but something stops from working properly during the restart operation.

If the issue is there because an update cannot be applied, you can restart the update operation in this way:

  1. Press Windows+R to open Run.
  2. Type cmd, and press Ctrl + Shift + Enter to open an administrator Command Prompt.
  3. Type net stop wuauserv and press Enter.
  4. Input the folllowing commands and press Enter after each of them:cd %systemroot%ren SoftwareDistribution SD.oldnet start wuauserv
  5. The update process will be restarted.

Can’t access Command Prompt as an admin? Take a closer look at this guide.

4. Initiate Windows 10 troubleshooter

  1. Press Windows key + R, and enter Control Panel.
  2. Click View by on the right corner and select Large icons.
  3. Choose Troubleshooting.
  4. Go to the left pane and click View All.
  5. Click on System Maintenance.
  6. Select Apply repairs automatically.
  7. Follow other on-screen prompts.
  8. Restart your PC.

If you are having trouble opening Control Panel, you can easily solve it following our step-by-step guide.

The methods listed above should fix the Windows 10 restart problems. If you know other troubleshooting solutions that might address this issue, share them with our readers in the comments field below.

Editor’s Note: This post was originally published in April 2019 and has been since revamped and updated in September 2020 for freshness, accuracy, and comprehensiveness.

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Exactly. After update, Restart shuts computer off, and it stays off. What use is it to advise “open this”, “click that” when the computer is OFF!!!

Exactly, stuck on the screen with the update message. If I restart by interrupting the process which is the only thing I can do, what next. Please advise!

For some reason all of your “fixes” require you to go to device manager, settings or bios, but how do we do that when we are STUCK ON A DAMN SCREEN!

All useless tips, as Windows is in the restarting screen and you cannt get into cmd or any other screen. No help at all.

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