How to fix the Reset to device \Device\RaidPort0, was issued error in Windows 10
Does your Windows desktop temporarily freeze for about 30 seconds? If so, your Event Viewer log will probably include a “Reset to device, DeviceRaidPort0, was issued” error. This is an issue that occurs on server or client PCs with various Windows platforms. The Reset to device system error primarily pertains to SATA controller cards and Windows power setting configurations, and this is how you can fix it.
Reset to deviceDeviceRaidPort1, was issued: Fix this error within minutes
- Run a System File Checker Scan
- Run a Check Disk Scan
- Adjust the Power Settings
- Configure the Power Plan Settings
- Update the AHCI Driver
- Turn off the Fast Startup Option in Windows 10
1. Run a System File Checker Scan
First, it might be worth scanning for corrupted system files. System File Checker is a built-in Windows tool that repairs system files, but it doesn’t have a GUI. However, you can initiate an SFC scan with the Command Prompt as follows.
- Click the Cortana or Start menu button to open your Windows search box. Enter the keyword ‘cmd’ in the search box.
- Right-click the Command Prompt and select Run as administrator.
- Enter ‘sfc /scannow’ and press the Return key to initiate a scan.
- When the SFC scan has finished, restart Windows if it has fixed any files.
- If the SFC has no impact, run a DSIM (Deployment Image Servicing and Management) scan by entering ‘DISM /Online /Cleanup-Image /RestoreHealth’ in the Prompt’s window. The DSIM scan might repair the Windows image for the SFC utility.
- Then scan with the SFC tool again.
2. Run a Check Disk Scan
Check Disk, otherwise chkdsk, is another utility that might come in handy for fixing the Reset to device error. This tool repairs hard drive sectors and fixes corrupted file systems. You can also run Check Disk via the Command Prompt as follows.
- Open the Command Prompt as an administrator.
- Input ‘chkdsk /r’ in the Prompt’s window, and press the Enter key.
- The Command Prompt will request that you schedule the volume to be checked when you restart Windows. Press the Y key to confirm.
- Restart your desktop or laptop. Check Disk will scan and repair volumes during the restart.
3. Adjust the Power Settings
Adjusting a couple of ACHI link settings can fix the Reset to device error. However, you need to modify the registry to select those settings on the Power Options window. This is how you can configure the ACHI options.
- Open Run by pressing its Win key + R keyboard shortcut.
- Enter ‘regedit’ in Run’s text box and click OK to open the Registry Editor.
- First, you can back up the registry by clicking File > Save and selecting All. Enter a file title in the text box, and press the Save button.
- Now open ComputerHKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlPowerPowerSettings012ee47-9041-4b5d-9b77-535fba8b1442b2d69d7-a2a1-449c-9680-f91c70521c60 in the Registry Editor as in the snapshot below.
- Right-click Attributes on the right of the window and select Modify to open the Edit DWORD window.
- Enter ‘2’ in the Value data box, and press the OK button.
- Next, navigate to this Registry Editor location: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlPowerPowerSettings012ee47-9041-4b5d-9b77-535fba8b1442dab60367-53fe-4fbc-825e-521d069d2456.
- Right-click the Attributes DWORD and select Modify from its context menu.
- Input ‘2’ in the Edit DWORD window’s text box, and click the OK button.
- Now you can close the Registry Editor.
- Enter ‘powercfg.cpl’ in Run to open the window below.
- Click Change plan settings > Change advanced power settings to open the Power Options window.
- Double-click Hard disk to expand its options.
- Double-click AHCI Link Power Management – HIPM/DIPM and switch both its On battery and Plugged in options to Active.
- Next, double-click AHCI Link Power Management – Adaptive and switch the On battery and Plugged in settings to 0.
- Double-click Turn off hard disk after and adjust its On battery and Plugged in options to Never.
- Press Apply > OK to apply the settings and close window.
4. Configure the Power Plan Settings
Switching the power plan to High Performance might also resolve the issue. That will switch the PCI Express link options to off to synchronize the PCI. Click the drop-down menu at the top of the Power Options window, select High Performance and press the OK button to adjust the plan. Then the PCI Express options below will be configured to off as shown in the snapshot below.
5. Update the AHCI Driver
The AHCI (Advanced Host Controller Interface) driver is an important one for SATA host bus adapters. Thus, updating that driver can also potentially resolve the device issue. You can update that driver as follows.
- Press the Win + X hotkey, and select Device Manager on the menu.
- Double-click IDE ATA/ATAPI controllers on the Device Manager window.
- Right-click your listed AHCI driver and select Update driver from the context menu.
- Click the Search automatically for updated driver software option to install an update driver.
- Alternatively, you can manually download a suitable AHCI driver from manufacturer website. For example, this is the update Rapid Storage Technology (Intel® RST) Driver for Intel systems.
- After downloading the driver, select the Browse my computer for driver software option on the Update Drivers window directly above. Then click the Browse button to select the driver to install.
6. Turn off the Fast Startup Option in Windows 10
- Switching fast startup off in Windows 10 has fixed the Reset to device error for some users. You can switch that setting off by pressing the Win key + X hotkey and selecting Power Options on the menu.
- Click Additional power setting to open the tab directly below.
- Click Choose what the power buttons do on the left of the window to open the System Settings tab below.
- Select Change settings that are currently unavailable to configure the Turn on fast start-up option.
- Deselect the Turn on fast start-up (recommended) check box if it’s selected.
- Press the Save Changes button at the bottom of the tab.
- Then restart the Windows OS.
Those are a few remedies that might resolve the Reset to device error so Windows doesn’t freeze. You could also try changing your SATA drive port and replacing the SATA or ATA cable.
Editor’s Note: This post was originally published in October 2017 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.
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