The error code 0x80072EE2 that you get on Windows 8 and Windows 10 is usually triggered by the operating system’s update components.
It will basically prevent you from updating your system. This error can be caused by several elements. In this article, we will talk about what is causing error 0x80072EE2 and how you can fix it.
When Windows 8 or Windows 10 is unable to connect to the update server, you usually get the error 0x80072EE2. Basically, if your Windows operating system does not receive a response from the update server in a specific time frame, you will get this error message.
This error can be caused by having a poor internet connection, your Windows 8 or Windows 10 Firewall is blocking your access to the update server or perhaps you have a Windows 8.1 or Windows 10 system that interrupts the communication with the update server.
How to fix error 0x80072EE2 in Windows 10, Windows 8.1
- Check your Internet connection
- Turn off your firewall
- Whitelist the Windows Update servers
- Run the Windows Update Troubleshooter
- Reset the Windows 10 Update components
- Run SFC scan
1. Check your Internet connection
Make sure you have a working Internet connection. You can open your Internet Explorer/ Edge browser for example or any other browser you have installed on your Windows 8.1 or Windows 10 computer and try to access a website.
Note: You can access www.google.com for example and see if your internet connection is working properly.
If your Internet connection is not working properly, I would suggest calling your Internet Sservice Provider and find out what exactly is the issue.
2. Turn off your firewall
- If the internet connection is not the problem, then you should turn off your Windows 8.1 or Windows 10 firewall just for the duration of this trial and see if this is the reason why error 0x80072EE2 occurred in the first place.
- Click on the “Start” button on Windows 10
- Type ‘control panel’ > select the “Control Panel” feature (it should be the first result).
- You will have a search box in the right hand corned where you can type “Firewall” without the quotes.
- After the search is finished, select the “Windows Firewall” icon you have there.
- Select the option that says “Turn Windows Firewall On or off”.
- You might be prompt for an administrative account and password in which case you will need to type in the administrator account and password.
- Select the “Public network settings” option and check the “Turn off Windows Firewall (not recommended)” box.
- Select the “Private network settings” option and check the “Turn off Windows Firewall (not recommended)” box.
- Click the OK button to apply the changes you made.
- Check and see if you still get the error 0x80072EE2 after your Windows Firewall is turned off.
- If you still have this error message after you followed the steps listed above, turn on your Windows Firewall by following the same steps but this time check the “Turn on Windows Firewall” box.
Speaking of turning off your firewall, you may also try to temporarily disable your antivirus and VPN software as well. Maybe this will help.
3. Whitelist the Windows Update servers
- If the solutions listed above did not work for you and you’re still getting this error message, try to add the update server addresses to your list of trusted websites to see if this is the root cause of the issue.
- Go to Start > type ‘internet options’ > open Internet Options
- Select the “Security” tab that you have in the upper menu of the “Internet options” window.
- Select the “Trusted Sites” option available in the “Security” window.
- Click on “Sites”.
- Uncheck the “Require server verification (https:) for all sites in this zone” feature.
- You will now have a box there that says “Add this website to the zone”. Type in the following addresses: http://update.microsoft.com and http://windowsupdate.microsoft.com.
- Click on the “Add” button after you typed in the addresses above.
- Click on the “OK” button to save your settings.
- See if you still have this error message after you followed the steps above.
- If you don’t get the error 0x80072EE2 anymore, then leave the respective addresses in the trusted website list.
4. Run the Windows Update Troubleshooter
Windows 10 features a series of troubleshooters that allow users to quickly fix various issues affecting the OS. All you need to do is find the right troubleshooter for you and simply run it.
So, in order to fix Windows 10 error 0x80072EE2, go to Settings > Update & Security > Troubleshooter. Select the Windows Update Troubleshooter, launch it and follow the on-screen instructions to fix the problem.
After you run the troubleshooter, try to install the problematic updates again and check if the error persists.
- ALSO READ: Windows 10 update error 0x800f0816 [Fix]
5. Reset the Windows 10 Update components
Windows Update corruption issues may also trigger error 0x80072EE2. Fortunately, you can fix this problem by resetting Windows 10’s Update components in Command Prompt.
- Go to Start > type cmd > right click on Command Prompt > Launch Command Prompt as administrator
- Type the following commands and hit Enter after each one to stop all the Windows Update Components:
- Now, rename the SoftwareDistribution folder by entering the following commands:
- ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
- ren C:\Windows\System32\catroot2 Catroot2.old
- Restart the Update Components that you previously stopped at step 2. To do this, enter the following commands:
- net start wuauserv
- net start cryptSvc
- net start bits
- net start msiserver
- Close Command Prompt, restart your computer and check if the error persists.
6. Run SFC scan
Manually resetting your Windows Update components helps you get rid of update corruption issues. However, if some of your system files are missing or corrupted, you need to use a different approach.
The System File Checker tool allows you to scan your system and fix file corruption issues.
So, launch Command Prompt as Administrator again and type sfc /scannow.
Wait until the scanning process completes and then restart your computer. Hopefully, error 0x80072EE2 is history now.
The steps listed above should help your solve the 0x80072EE2 error code and prevent it from ever occurring again. Drop us a line in the comments section below and tell us if the solutions available in this article worked for you.
Editor’s Note: This post was originally published in October 2014 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.
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