Although Google Drive lets you download any Google doc or files with your shared users, it’s not all roses and sunshine as sometimes you’ll encounter problems. This can be very frustrating, especially when you urgently need some files, but are unable to download them for one reason or another. Among these errors is the Google Drive zip failed error, so today we will teach you on how you can fix this problem.
How to fix Google Drive zip failed error
Solution 1: Ensure your files don’t exceed the limit allowed by Google
To ensure a smooth download, Google normally limits the zip files to 2GB and the number of files to 500 per folder. Exceeding this limit will result in Google drive zip failed error. Google normally splits archives larger than 2GB into multiple zip files.
However, selecting the tbz or tgz format for your archive increases the size limit to 50GB, making it less likely for Google to split your archive. Note that you may need to install a special software to unpack a tbz or tgz archive.
Solution 2: Put the files in one folder
Another workaround that has worked for many users is to put all the files you want to download in one folder and download the folder instead. The zip should contain the folder and its contents. Though this solution worked great for Windows 10 users, various users reported problems on getting the zip to work on Windows Vista.
Solution 3: Use an alternative Zip application
Using an alternative Zip application such as 7-zip is an effective workaround for this issue. 7-zip is an open source file archiver, a software primarily used to compress files. The application has a high compression ratio, and since it has an open architecture, it can support any new compression method.
Experts have explained that the ‘zip failed’ issue only exists when using the Microsoft’s built-in zip utility, so the best way to fix it by use of an alternative zip application. Many users on the community forum reported of having fixed the issue by use of the 7-zip application to extract the files. You can download the 7-zip app by clicking on this link.
Read also: 5 open-source file archivers to use
In addition to the above workarounds, it’s also advisable to clear caches and cookies. To do so, go to the 3 dots, Settings> history> clear history, just as seen in the images from below.
Did the above methods fix the problem? We would love to hear your experiences in the comments section below.
Later edit: also, please be advised that this kind of error can be temporary. Therefore, if you’re getting the Google Drive Zip failed, Zip creation failed or Zip failed login error, it could be just something with the server, so try again in a couple more hours.