HP recalls additional 101,000 laptop batteries due to overheating issues

Edward Hudson By: Edward Hudson
2 minute read

Home » News » HP recalls additional 101,000 laptop batteries due to overheating issues

HP continues its recall program for laptop batteries the company believes could pose a serious risk to users. The latest announcement from HP recalls an additional 101,000 laptop batteries on top of 41,000 batteries recalled in June 2016.

It was discovered that the batteries in question are susceptible to overheating due to the presence of a lithium-ion battery containing Panasonic cells. The U.S. Consumer Product Safety found that those cells have malfunctioned, potentially causing some laptop batteries to melt and char.

The CPSC said in a notice:

“The batteries are compatible with HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion notebook computers. HP has expanded the number of recalled batteries, which were shipped with notebook computers sold between March 2013 and October 2016. The black batteries measure about 8 to 10.5 inches long, 2 inches wide and about 1 inch high. The battery bar code is printed on the back of the battery. ‘HP Notebook Battery’ and the model number are printed on the battery. The batteries included in this expanded recall have bar codes starting with: 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL and 6EBVA.”

HP recommends that users remove the battery from their laptops and contact the company for a replacement. Meanwhile, consumers can plug their device directly into AC power while a battery replacement is underway. The company says:

“HP urges customers to recheck their batteries, even if they did so previously, and were told they were not affected. However, original batteries replaced as part of the program announced in June 2016 are not affected by this program expansion. Customers should cease use of affected batteries immediately. HP customers affected by this program will be eligible to receive a replacement battery for each verified, affected battery at no cost.”

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