Windows 10 KB4038788 bugs: install issues, Edge crashes, BSoD, and more

By: Madeleine Dean
2 minute read
KB4038788 bugs

The Patch Tuesday September updates are now available for download. Windows 10 KB4038788 is one of the many updates that Microsoft rolled out yesterday. This particular update fixes a long list of problems, including graphics issues, Start Menu bugs, sleep issues, and more.

Windows 10 KB4038788 also brings issues of its own, as users report. Some of them are quite severe, preventing PC owners from using their devices, while others are minor issues.

In this article, we’re going to list the most common KB4038788 bugs reported by users to give you an idea of what to expect in terms of issues.

Windows 10 KB4038788 issues

KB4038788 won’t install

Many Windows 10 users can’t install the latest Windows updates on their PCs. The install process starts, but doesn’t seem to progress and then suddenly stops.

[…] everytime an update comes up, my Windows 10 will always fail to install the update. […]  I’ve tried both system and catalogue, none of them worked. It’ll just come up failed after restarting. […] The update that i now have problem with is the latest one (KB4038788)
Another thing that i noticed is that during the restart sequence, it doesn’t show any percent, just the text and it gives up

Edge constantly crashes

If Microsoft Edge is your main browser, you may want to postpone installing the latest Windows 10 updates. Many users reported that Edge constantly crashes after they installed KB4038788. Strangely enough, some users also say that although the browser doesn’t appear to have crashes, the  Event Viewer displays a lot of Edge errors.

Hi, same issue, odd thing is the browser does not appear to crash, but if you open Event Viewer there will be lots of errors showing Edge has crashed. This started after this latest update.

Black screen issues

It appears that KB4038788 also messes up PC graphics. Users reported that sometimes the screen goes black, flashes, and then remains completely black.

It seems like this cumulative update messes up my laptop: after installing the updates, I get a normal login screen, but when logging in, the screen turns black, with cursor, I’m able to get into task manager etc. etc., have already tried to uninstall graphics drivers etc., nothing helps until I pick a restore point.

Blue Screen of Death

KB4038788 may sometimes cause BSOD errors, preventing PC owners from using their devices.

[…] Bluescreened. Can’t get to any “feedback hub capture” because it won’t boot. Wiping and reinstalling from backup after lunch. Will not try these on any other system for a month or so, maybe whatever it is gets fixed.

These are the most common bugs triggered by KB4038788. If you’ve encountered other issues apart from the ones listed above, use the comment section below to tell us more about your experience.


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