KB4487011 and KB4487006 fix unresponsive app issues

Rabia Noureen avatar. By: Rabia Noureen
4 minute read

Home » News » KB4487011 and KB4487006 fix unresponsive app issues

Microsoft recently released Windows 10 cumulative updates KB4487006, KB4487011, KB4487021, and KB4487029  addressing non-security bugs in the operating system. The company aims to enhance the reliability of the OS with bug fixes, stability enhancement and quality improvements. 

KB4487011 improvement and fixes

KB4487011 offers four major improvements and fixes that we’ll list below:

1. IE Fails To Load Images Bug Fix

The update addressed the problems related to loading images having a backslash () in their relative source path. The issue was reported in the previous releases. 

2. Microsoft Access Bug Fix

The Microsoft Access bug was responsible for randomly stopping those apps that are using Microsoft Jet database along with the Microsoft Access 95 file format. Just like the previous issue, this bug was also reported in KB4487044.

3. Application Not Responding Bug Fix

This issue was reported by the users that the issue arose when the same input queue is used by its two threads.

4. Device Compatability Issue Fix

This fix addresses a bug that existed in the evaluation of the compatibility status of the entire ecosystem of Windows. It is done to ensure device and application compatibility for all Windows updates. 

KB4487011 Known Issues

As of now, Microsoft has not acknowledged any known issues in the update. The blog post will be updated if the tech giant confirms any potential bugs.

KB4487006 Improvement & Fixes

Apart from the device compatibility and issues and Microsoft Access bug fix, the update comes along with a series of bug fixes. Some of the major features are discussed below.

1. Remote Desktop Protocol (RDP) Client Bug

The release of KB4487006 resolved a major issue that existed in the previous build. The users got black screen at the login in the Remote Desktop Protocol (RDP) client application. 

2. win32kfull.sys Reliability Issue

The update fixes a reliability issue with win32kfull.sys, that existed in the previous versions. The bug was initially introduced in KB4487026. 

3. Microsoft Outlook “The operation failed” error

When a user tried to open the Microsoft Exchange Address Book, “The operation failed” used to appear. The issue was introduced after the installation of  KB4457127 on Active Directory domain controllers.

KB4487006 Known Issues

1. Startup Issues in Specific Laptops

Specific Lenovo and Fujitsu laptops that currently have less than 8 GB RAM may face startup issues. The bug is created as a result of KB4467691 installation.

One of the easiest ways to resolve the issue is restarting your machine with the help of Unified Extensible Firmware Interface (UEFI). Make sure to disable Secure Boot before restarting the device. 

2.  Cluster Service Start Fail

If the “Minimum Password Length” of the group policy uses more than 14 characters then the users can face cluster service start fail error. The following error message is displayed to the user “2245 (NERR_PasswordTooShort)”. The installation of  KB4467684 triggers the error. 

Microsoft is currently working to resolve the issue and the workaround is expected to be available in the coming weeks. Till now the company suggests the users to set the default minimum password length policy to equals to or less than 14 characters.

3. IE 11 Authentication Issues

Some authentication issues are reported in Internet Explorer 11 right after the installation of IE11. As soon as the same account is used by two or more users for various concurrent login sessions on the same Windows Server machine. 

Microsoft recommends the users to create unique user accounts. Moreover, multiple RDP sessions should be disabled for each user account.

System Center Virtual Machine Manager (SCVMM) fails to manage the logical switches that have been deployed on the host that is managed by SCVMM. Also, a stop error is raised in vfpext.sysif you fail to follow the best practices. 

A quick workaround is to access the affected host machine to run mofcomp files for running two mof files named as Scvmmswitchportsettings.mof and VMMDHCPSvr.mof. Microsoft recommends that users can avoid a stop error by following the best practices.

Download KB4487011/KB4487006 for Windows 10

The KB4487011/KB4487006 patch can be automatically downloaded through the Settings menu. If you have not yet received the update you need to open the Settings menu by pressing Win+I. Now you need to navigate to Update & Security >>Windows Update >> Check for updates. 

You can enhance the consistency of the update process by installing the latest servicing stack update (SSU) just before installing the LCU KB4487011. 

Microsoft has followed its tradition to specify third Tuesday of the month for the release of the non-security cumulative update. Although these updates are termed as non-security, it is yet not clear that either security components are included in the update or not. 

Comment down below if you have faced any pre and post-installation issues while installing KB4487011 and KB4487006.

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