Keyboard keeps disconnecting & reconnecting in Windows 10

Tashreef Shareef
by Tashreef Shareef
Windows & Software Expert
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Keyboard not working Windows 10

In case any of the USB device connected to your computer is not functioning properly, you may need to install the drivers manually. This can also happen with your keyboard. Several users have reported keyboard keeps disconnecting and reconnecting issues in Windows 10.

My USB Keeps disconnecting and reconnecting randomly even though the USB selective suspend is disabled and the “allow the computer to turn this device off to save power” option in the device manager is unchecked as well.

Several users have reported similar issues in the Microsoft community forums.

If you are also troubled by this problem, here are a couple of troubleshooting tips to help you resolve keyboard keeps disconnecting and reconnecting problem in Windows 10.

What can I do if my USB keyboard isn’t working in Windows 10?

1. Turn off power saving options

  1. The power-saving option in Windows allows the computer to disconnect the idle devices to conserve power. However, this can also cause issues with USB devices. Try disabling the option and check for any improvements.
  2. Press “Windows Key + R” to open Run.
  3. Type devmgmt.msc and click OK to open the Device Manager.
  4. Click to expand the Keyboard section.
    Keyboard keeps disconnecting & reconnecting
  5. Right-click on “HID Keyboard Device” and select “Properties”.
    Keyboard keeps disconnecting & reconnecting
  6. In the Properties window, click the Power Management
  7. Uncheck “Allow the computer to turn off the device to save power” option.
  8. Click OK to save the changes.
  9. Disconnect your keyboard and plug it back in. Check for any improvements.

2. Reinstall Universal Serial Bus controller driver

  1. If the issue persists, you can fix it by reinstalling the USB controller driver from the device manager.
  2. Open the Device Manager by searching for Device Manager in the search bar.
  3. Click on the Universal Serial Bus controllers section to expand it.
  4. Now look for the list which is related to your keyboard.
    Keyboard connection issue
  5. Right-click on the Keyboard device and select the “Uninstall Device” option.
  6. Once the device is uninstalled, restart the computer.
  7. After the restart, Windows will automatically install the device.
  8. Connect your keyboard to the computer and check for any improvements.

3. Run the hardware troubleshooter

  1. Windows 10 comes with a built-in hardware troubleshooter. It can help you to fix any issues with the peripheral devices.
  2. Click on Start and select Settings.
  3. Go to Update and Security > Troubleshoot.
  4. Scroll down and click on Keyboard.
    keyboard connection issue
  5. Click on Run the Troubleshooter option.
  6. The troubleshooter will scan the system for any issues. Follow the on-screen instructions to apply any recommended fix.

4. Update Windows firmware

UBS keyboard Windows 10 connection problem

  1. Microsoft releases new updates to fix bugs and security issues periodically. If you haven’t updated your computer for a long time now, it may be the right time to do so.
  2. Click on Start an select Settings.
  3. Click on Update and Security.
  4. If no updates are pending, click on Check Now.
  5. Download and install any pending Windows update and reboot the computer.
  6. After the restart, check if the keyboard disconnecting and reconnecting issue is resolved.

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