Windows Live Mail is not sending emails? Try these fixes

Radu Tyrsina
by Radu Tyrsina
Founder & Editor-in-Chief
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Live Mail is not sending messages

Long before Outlook appeared, the go-to email client from Microsoft used to be Windows Live Mail. However, the client has been discontinued, and problems have started to arise.

There have been reported errors such as the impossibility to send emails: neither reply nor create new ones. Knowing that you’re in a similar position, first, delete the failed message from the Outbox to clear the blockage.

Once you’ve done that, feel free to check out some of the fixes below to finish the job.

What can I do if Live Mail does not send messages?

1. Test spam filtering

check spam filtering

The content of the message most often contradicts a spam filter from one of the servers. To rule out this option, compose a simple new text message with a unique subject and a couple of lines of plain text. Then, send it from the account that’s misbehaving to the same account.

If the message arrives, you should be convinced that there’s nothing wrong at your end. If it doesn’t, take a closer look at the bounce message you get instead.

2. Send the pictures as attached files

how to send pictures

If you attempt to send emails fails with error 0x8007007A in Windows Live Mail, this means that the app cannot send any media attachments from OneDrive.

The latest updates in OneDrive caused this, so consider sending the images as attached files instead.

If you bump into Windows Live Mail error 0x8007007A, check out this guide to fix it no time.

3. Make sure you use the same settings as the incoming mail server

check same settings as incoming mail server option

  1. In your Windows Live Mail application, right-click on your email account.
  2. Choose Properties from the menu.
  3. Choose the Servers tab next.
  4. Select My server requires authentication.
  5. Click Settings.
  6. Select Use same settings as my incoming mail server and confirm.
  7. Then, just click OK to close the Properties window.

4. Delete potentially corrupted emails in the Outbox

delete potentially corrupted emails

When Windows Live Mail keeps emails you try to send in the Outbox folder and you know for sure recipients are not receiving them, you most likely have one or more corrupted emails placed there.

This usually happens with the oldest ones, so start deleting them one by one.

5. Don’t lose patience

Windows Live Mail Error

The Windows Live Mail error 0x800CCC6A usually rights itself after a short while. This prevents sending messages out, but give it a few days and things will most likely get back to normal again.

If fixing the problem seems a bit too much, you can always change your email client with a better one. Check out this awesome list to find our top picks and choose the one that best fits your needs.

For any other questions and suggestions, reach for the comments section below.