Windows Live Mail is not sending emails? Try these fixes

by Radu Tyrsina
Radu Tyrsina
Radu Tyrsina
CEO & Founder
Radu Tyrsina has been a Windows fan ever since he got his first PC, a Pentium III (a monster at that time). For most of the kids of... read more
Affiliate Disclosure
  • Windows Live Mail used to be the go-to email client for Windows long before the rise of Outlook. Nostalgics still remain loyal to it.
  • So, if Windows Live Mail is not sending out emails, we might have a few tricks to help you resurrect it. Check out our solutions below.
  • Get more useful tips on how to handle this good old email client in our Live Mail Guides.
  • Hungry for more? Explore our Windows Troubleshooting Hub and get all the help you need with your tech projects.
Live Mail is not sending messages

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Long before Outlook appeared, the go-to email client from Microsoft used to be Windows Live Mail. However, the client has been discontinued, and problems have started to arise.

There have been reported errors such as the impossibility to send emails: neither reply nor create new ones.

Knowing that you’re in a similar position, first, delete the failed message from the Outbox to clear the blockage. Once you’ve done that, feel free to check out some fixes below to finish the job.

What can I do if Live Mail does not send messages?

1. Use Mailbird

If you are constantly having trouble when using your Live Mail account, then switching to a new one would be a good idea.

We took a look at the available options, and we recommend using Mailbird. It’s an email client that is constantly improved by the development team, and they are doing a great job so far.

With using Mailbird you’ll get your emails organized and will be able to manage them very fast. The interface is extremely easy to use and intuitive.

And if you have multiple email accounts, one great news is that you can manage them all inside Mailbird, so you will no longer have to switch between apps or browser tabs.

You’ll be able to see the latest emails from all your accounts in just one click. This email client makes it possible to connect with all your social media accounts as well.



Manage all your email accounts in one place and read the latest messages with just one click.

Visit website

2. Test spam filtering

check spam filtering

The content of the message most often contradicts a spam filter from one of the servers.

To rule out this option, compose a simple new text message with a unique subject and a couple of lines of plain text. Then, send it from the account that’s misbehaving to the same account.

If the message arrives, you should be convinced that there’s nothing wrong at your end. If it doesn’t, take a closer look at the bounce message you get instead.

3. Send the pictures as attached files

how to send pictures

If you attempt to send emails fails with error 0x8007007A in Windows Live Mail, this means that the app cannot send any media attachments from OneDrive.

The latest updates in OneDrive caused this, so consider sending the images as attached files instead.

4. Make sure you use the same settings as the incoming mail server

check same settings as incoming mail server option
  1. In your Windows Live Mail application, right-click on your email account.
  2. Go to Properties from the menu, and choose the Server tab next.
  3. Select My server requires authentication, and click Settings.
  4. Select Use same settings as my incoming mail server and confirm.
  5. Click OK to close the Properties window.

5. Delete potentially corrupted emails in the Outbox

delete potentially corrupted emails

When Windows Live Mail keeps emails you try to send in the Outbox folder, and you know for sure recipients are not receiving them, you most likely have one or more corrupted emails placed there.

This usually happens with the oldest ones, so start deleting them one by one.

The Windows Live Mail error 0x800CCC6A usually rights itself after a short while. This prevents sending messages out, but give it a few days and things will most likely get back to normal again.

If fixing the problem seems a bit too much, you can always change your email client to a better one. Check out this awesome list to find our top picks and choose the one that best fits your needs.

For any other questions and suggestions, reach to the comments section below.

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