5 Tested Ways to Fix a Black Screen in Microsoft Edge

Updating drivers with the right software can fix the black screen

by Madalina Dinita
Madalina Dinita
Madalina Dinita
Windows & Software Expert
Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer. She is interested in all things technology, especially emerging technologies... read more
Fact checked by Alex Serban
Alex Serban
Alex Serban
Browser & Networking Expert
After moving away from the corporate work-style, Alex has found rewards in a lifestyle of constant analysis, team coordination and pestering his colleagues. Holding an MCSA Windows Server... read more
Affiliate Disclosure
  • The Microsoft Edge black screen issue can be caused by outdated display drivers.
  • A simple yet effective fix is to use a driver updater to fix broken or outdated drivers.
  • You can solve this problem by resetting edge configurations with PowerShell.
microsoft edge screen goes black when scrolling
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Edge is one of the better web browsers developed by Microsoft. It comes in-built with Windows 10 and is the default web browser.

Unlike its predecessor, Internet Explorer, users will find that Edge works smoother and faster compared to other contemporary web browsers. Also, it isn’t as heavy on the system and is regularly updated along with the Windows updates.

All this said, Microsoft Edge isn’t without its fair share of bugs and malfunctions. Although not common, the Edge user can expect to run across problems every once in a while.

One such error that has been reported recently is the black screen. This happens randomly without much provocation and usually occurs when the user attempts to open a new tab or access the features panel on the right-hand side.

This detailed guide will show you how to effortlessly fix the Microsoft Edge black screen issue.

Why is the Microsoft Edge screen black?

There are various reasons the Microsoft screen could be black. From browser problems to various PC issues, the possible causes are diverse.

Below are some of the popular ones:

  • Presence of malware on PC
  • Faulty browser extensions
  • Wrong browser settings
  • Outdated display drivers

Quick Tip:

One browser that is very similar to Edge, minus the errors is Opera. They are both built using the Chromium engine, but Opera is far more stable and can be enriched more thanks to its extensions.

More so, Opera ranks high in the security department, thanks to its built-in VPN and ad-blockers. There are also numerous integrations that save you from switching apps on the web.

Opera

Lighting-speed Internet surfing, a highly customizable UI, and enhanced security features are just some things you’ll get if using Opera.

How do I fix the black screen on Microsoft Edge?

1. Disable/remove extensions

  1. Launch Edge and click on the menu button.
  2. Select the Extensions option.
    extension menu
  3. Click the Manage extensions option when prompted.
    manage extension microsoft edge black screen
  4. Toggle the switch before each extension backward to disable it.
    disable
  5. Click Remove under each extension to delete it.
    remove

If you are facing the Microsoft Edge black screen issue on video streaming sites like YouTube and Netflix or others like Discord and OBS, it might be down to a faulty extension on your browser. In case you find any extension you don’t remember installing, it is best to remove such an extension.

Lastly, you should disable other extensions to know if they cause the problem.

2. Check for malware

2.1. Scan for viruses manually

  1. Press the Windows + I keys to open the Settings app.
  2. Select Update & Security.
    update microsoft edge black screen
  3. Click the Windows Security option in the left pane.
    windows security
  4. Select Virus & threat protection.
    virus and threat
  5. Now, click on Scan options.
    scan options microsoft edge black screen
  6. Choose any of the scan options available and click the Scan now button.
    scan now

If the Microsoft Edge screen goes black when scrolling or is flashing some dark screen, it is likely due to the presence of a virus on your PC. Select the Full Scan or Microsoft Defender Offline scan options to perform a deep scan.

2.2. Scan for viruses with a third-party app

While Windows Security is strong enough to protect your PC most times, there is still considerable room for improvements. So, to achieve full and satisfactory security online and offline, you might need a third-party antivirus in ESET NOD32.

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ESET NOD32 is top-notch security software that uses cutting-edge technology to protect you online and offline. It detects viruses before they manifest and eliminate them easily.

This software is also fast and light on PC resources. With this, you are sure it won’t slow you down or hog your PC resources. It might be all you need to solve issues like the black screen on Microsoft edge.

Get ESET NOD32

3. Restart the system to perform a clean boot

  1. Press Windows + R to open up the Run dialogue.
  2. Type msconfig and hit Enter.
    msconfig
  3. Navigate to the Services tab and check on Hide All Microsoft Services.
  4. Select Disable all.
    disable all microsoft edge black screen
  5. Navigate to the Startup tab and select Open Task Manager.
    startup
  6. Right-click on each process and select Disable.
    disable  microsoft edge black screen
  7. Click Apply and OK.
    apply and ok
  8. Restart the computer.

If the black screen problem was resolved, try enabling each application again, one at a time.

The moment the black screen reappears, you will know that the application you most recently re-enabled is the source of your problem. Remove the program. You may try re-installing it.

4. Update display drivers

4.1. Update driver manually

  1. Press Windows + X keys and select the Device Manager option.
    device manager
  2. Double-click on the Display adapters option to expand it.
    display microsoft edge black screen
  3. Right-click on any driver there and select Update driver.
    update driver
  4. Click the Search automatically for drivers option.
    search auto
  5. It will show if there are any available updates to install.

Outdated drivers are a disaster waiting to happen. This can be the reason for Microsoft Edge black screen issue. Ensure to restart your PC after the update to sync the changes made.

4.2. Update drivers automatically

Going through the many steps above to search for driver updates and installing it yourself might be tiring. To make things easier, you can automate the process with DriverFix.

DriverFix is a world-renowned driver updater that takes care of the smooth running of your PC. It automatically scans for missing, broken, and outdated drivers.

It also recommends original drivers from trusted sources around the world. All these with little to no input from you.

Get DriverFix

5. Reset Edge configurations via PowerShell

  1. Open File Explorer and navigate to the path below: C:/Users/Your Username/AppData/Local/Packages/Microsoft.MicrosoftEdge_8wekyb3d8bbw
  2. Clear the contents of this file.
    path microsoft edge black screen
  3. Press the Windows key and search for PowerShell.
  4. Right-click on PowerShell and select Run as Administrator.
    run admin
  5. On the PowerShell interface, copy and paste the following command and hit Enter: Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml” -Verbose}
  6. If the process was successful, you should see a report printed out in yellow, ending with the following: C:WindowsSystem32
  7. If the process fails, copy and paste the command below and hit Enter. Get-Appxlog | Out-GridView
  8. Now, repeat Step 5.
  9. Once you’re through, Edge will have reset to its initial settings, and the problem should no longer appear.

This fix is a technical one known to solve the Microsoft Edge black screen issue. Ensure to create a restore point on Windows 10 or Windows 11 before starting. This is to help undo any costly errors that might occur while trying to fix your browser.

How do I update to the latest version of Microsoft Edge?

  1. Open Microsoft Edge and click the menu button.
  2. Select the Settings option.
    settings microsoft edge black screen
  3. Click About Microsoft Edge in the left pane.
    about edge
  4. It will show if there are updates to install.
    check update

Although Microsoft Edge automatically shows if there are updates to install, you can sometimes miss out on them. With the steps above, you can carry out the update manually.

There you go; by using these solutions, you should be able to fix the black screen on Microsoft Edge. Note that some of the fixes are technical. So you need to follow the instructions to the letter.

If you found this guide helpful, feel free to leave us a comment below.

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