Microsoft Teams phones get People app, live captions

Don Sharpe
by Don Sharpe
Author
Loading Comments
Download PDF
Affiliate Disclosure

  • Microsoft Teams phones received multiple feature updates meant to bring the system to parity with desktop-based Teams.
  • New features include the People app and the ability to annotate live video in Teams meetings.
  • Teams is among the leading go-to collaborative tools today. For help keeping the platform working at optimal levels, check out our dedicated Microsoft Teams troubleshooting zone.  
  • Don't forget to go to the Microsoft Teams page to learn more and catch up on related news.
Microsoft Teams for business phones

Microsoft Teams has been getting substantial feature upgrades off late, which is no surprise considering how important remote collaboration software has become these days. Most probably, if your employees are unable to report to their designated physical offices, you’re offering them Teams or an alternative like Slack.

But for organizations that already have Office 365, Microsoft Teams phones would be an ideal VoIP telephony solution.

Fortunately, Microsoft recently introduced a whole bunch of new Teams phones features to power business VoIP communication and collaboration.

New Teams phones capabilities

The People app is now available to Teams phones users. And it’s all about letting workmates share and collaborate more closely.

The People app on Teams phones allows you to easily connect and collaborate with teammates, colleagues, friends, and family. Through the app, you can organize your contacts by creating and managing contact groups.

Another notable update is the ability to annotate live video in meetings and group calls. The desktop version of Teams has this feature in preview though.

Also, the raise hand capability is a unique addition to Teams meetings. It’s certainly a conspicuous, yet a non-intrusive way to let people know that you wish to contribute to the ongoing meeting agenda.

And that’s not all. Teams phones users can now more quickly transfer calls, thanks to the new frequent contacts suggestion feature. In a typical customer support scenario, for example, the capability comes in handy when you need to urgently get a colleague or boss to respond to an issue you can’t resolve yourself.

Plus, apart from streamlining the lock and unlock experience for your Teams phone and Teams desktop client, the platform now supports the automatic dismissal of Call ended and Rate my call screens.

Last but not least, Microsoft introduced Teams and Skype interoperability for phones users. This new integration facilitates VoIP communication from Skype for Consumer (SFC).

With all the aforementioned updates, Microsoft wishes to level out the Teams phones and Teams desktop experiences. Are you happy with the new features? Let us know in the comments section below.