5 Ways to Fix Microsoft Teams When It’s Stuck on Loading

Know what to do when Microsoft Teams is not loading

by Hasibul Kabir
Hasibul Kabir
Hasibul Kabir
Hasibul Kabir is a Tech-Enthusiast Blogger, Web Developer & Hobbyist Game Developer. Writing about Technology, mainly Windows, Mac, and iOS, etc. is his main focus besides doing some... read more
Reviewed by Vlad Turiceanu
Vlad Turiceanu
Vlad Turiceanu
Passionate about technology, Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world. Coming... read more
Affiliate Disclosure
  • When internal problems like temporary data get corrupted, Microsoft Teams may show various problems, like being stuck on the loading screen.
  • Force closing and relaunching may be a quick way to fix this error.
  • To permanently fix this problem, you can clear the password cache and also follow the steps shown in this article.
How to fix Microsoft Teams stuck on loading

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Is your favorite app, Microsoft Teams, stuck on loading? If yes, go through this article for the most working solutions.

When people do more business activities online, applications like Microsoft Teams, Zoom, and Google Meet have become more popular for online meetings and conferences.

Teams have many advantages over their competitors. However, the experience with it goes down when you face an unexpected problem. One of the most common ones is Microsoft Teams stuck on loading on Windows 11 or 10.

When you launch this app, it may get stuck when the Teams logo appears or the loading text appears. Many people have already reported about this issue on various forums.

Why is Microsoft Teams stuck on initializing?

It is hard to tell you the actual reason behind this problem. But, after doing some research, we have found the following as the most common ones:

  • Corrupted password cache
  • Corrupted temporary data
  • Incorrect date and time
  • Poor internet connection
  • Incorrect security and privacy settings implemented by the system admin
  • Microsoft Teams’ service is down

You may get this error in different styles. Like sometimes, Microsoft Teams may get stuck on loading with a white screen, or it may get stuck on loading your accounts, etc. But, the reasons are always similar.

Like any other problem, you can fix it by following the methods mentioned below.

How do I fix Microsoft Teams stuck on loading?

1. Restart MS Teams

  1. Close Microsoft Teams if possible.
  2. Press CTRL + ALT + Del on the keyboard and open Task Manager.
  3. Find the Microsoft Teams process and end it.ending microsoft teams process windows task manager
  4. Relaunch the Teams.

It should fix Microsoft Teams’ not loading problem on Windows 11 or 10.

2. Run in compatibility mode

  1. Right-click on MS Teams and go to Properties.
  2. Go to the Compatibility tab.
  3. Check Run this program in compatibility mode for: and select Windows 7 from the list.enabling compatibility mode microsoft teams
  4. Click on Apply and OK.

3. Delete credential files

  1. Open the Start Menu, type Control Panel, and hit Enter.opening control panel win11
  2. Go to User Accounts.going user accounts control panel
  3. Go to Credential Manager.going credential manager
  4. Select Windows Credentials.
  5. Find and delete Microsoft Teams credentials.removing microsoft teams credentials
  6. Now, launch the Teams.

4. Delete cache

  1. Press Win + R on the keyboard to open Run.
  2. Type the following command and hit Enter: %appdata%\Microsoft\teams
  3. Delete the content from the following folders: Blob_storage, Cache, Databases, GPUCache, IndexedDB, Local Storage, and tmp.Microsoft Teams local data folder
  4. Relaunch the Teams.

5. Re-install MS Teams

5.1 Uninstall Microsoft Teams

  1. Press Win + I on the keyboard to open the Windows Settings.
  2. Go to Apps and click on Apps & features.going apps & features Microsoft windows 11
  3. Search for Microsoft Teams.
  4. Click on the three vertical dots and choose Uninstall.uninstalling microsoft teams

Expert tip:


Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. If you are having troubles fixing an error, your system may be partially broken.
We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.
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To make sure that Microsoft Teams leaves no roots or broken files behind, you can use software to ensure that there are no junk files left on your PC. CCleaner is a tool that scans and cleans your computer of any unnecessary files left.

5.2 Install again

  1. Go to the download page and download the app.downloading microsoft teams
  2. Install on your computer.

You also can find this app on Microsoft Store.

How do you run the troubleshooter for Teams?

Microsoft Teams is available on both Microsoft Store as well as on Microsoft’s website as a standalone installer. Even though both are very similar, there are differences.

If you use the non-store version, you can do the suggested things given above to troubleshoot.

However, if you have the store version, you can do the following things to troubleshoot Microsoft Teams.

  1. Go to Windows Settings.
  2. Go to Troubleshoot under the System tab.going system and troubleshoot windows 11 settings
  3. Click on Other troubleshooters.clicking other troubleshooter windows 11 settings
  4. Scroll down until you find Windows Store apps, and click on Run next to it.clicking run windows store apps troubleshooter
  5. Follow the on-screen instructions.

Alternatively, you can right-click on the Teams app icon and go to Apps settings. Then, you can reset/repair the app.

These are the ways to fix the Microsoft Teams stuck on loading issue. In addition, you can verify if the time and date are correct on your PC or not. Also, make sure you have a stable internet connection. However, if you keep getting the problem, you can consider using Microsoft Teams Web.

If you have any other methods that may help others, let us know in the comments box.

Still having issues? Fix them with this tool:


If the advices above haven't solved your issue, your PC may experience deeper Windows problems. We recommend downloading this PC Repair tool (rated Great on TrustPilot.com) to easily address them. After installation, simply click the Start Scan button and then press on Repair All.

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