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- When internal problems like temporary data get corrupted, Microsoft Teams may show various problems, like being stuck on the loading screen.
- Force closing and relaunching may be a quick way to fix this error.
- To permanently fix things when Teams is stuck on loading, clear the password cache or run in compatibility mode, amongst other solutions.
Is your favorite app, Microsoft Teams, stuck on loading? If yes, go through this article for the most working solutions.
When people do more business activities online, applications like Microsoft Teams, Zoom, and Google Meet have become more popular for online meetings and conferences.
Teams have many advantages over their competitors. However, the experience with it goes down when you face an unexpected problem. One of the most common ones is Microsoft Teams stuck on loading on Windows 11 or 10.
When you launch this app, it may get stuck when the Teams logo appears, or the loading text appears. Many people have already reported this issue on various forums.
Why is my Teams desktop stuck loading?
It is hard to tell you the actual reason behind this problem. But, after doing some research, we have found the following as the most common ones:
- Corrupted password cache
- Corrupted temporary data
- Incorrect date and time
- Poor internet connection
- Incorrect security and privacy settings implemented by the system admin
- Microsoft Teams’ service is down
You may get this error in different styles. Sometimes, Microsoft Teams may get stuck on loading with a white screen, or it may get stuck on loading your accounts, etc. But, the reasons are always similar.
Like any other problem, you can fix it by following the methods mentioned below.
How do I fix Microsoft Teams stuck on loading?
1. Restart MS Teams
- Close Microsoft Teams if possible.
- Press CTRL + ALT + Del on the keyboard and open Task Manager.
- Find the Microsoft Teams process and end it.
- Relaunch the Teams.
It should fix Microsoft Teams’ not loading problem on Windows 11 or 10.
2. Run in compatibility mode
- Right-click on MS Teams and go to Properties.
- Go to the Compatibility tab.
- Check Run this program in compatibility mode for: and select Windows 7 from the list.
- Click on Apply and OK.
3. Delete credential files
- Open the Start Menu, type Control Panel, and hit Enter.
- Go to User Accounts.
- Go to Credential Manager.
- Select Windows Credentials.
- Find and delete Microsoft Teams credentials.
- Now, launch the Teams.
Deleting credentials works when Microsoft Teams is stuck on the Continue option.
4. Delete cache
- Press Win + R on the keyboard to open Run.
- Type the following command and hit Enter:
- Delete the content from the following folders: Blob_storage, Cache, Databases, GPUCache, IndexedDB, Local Storage, and tmp.
- Relaunch the Teams.
If Microsoft Teams is taking forever to load, clearing the app cache should do the trick. Besides, deleting the cache also works on Android devices and iPhones.
5. Re-install MS Teams
5.1 Uninstall Microsoft Teams
- Press Win + I on the keyboard to open the Windows Settings.
- Go to Apps and click on Apps & features.
- Search for Microsoft Teams.
- Click on the three vertical dots and choose Uninstall.
To make sure that Microsoft Teams leaves no roots or broken files behind, you can use software to ensure that there are no junk files left on your PC. CCleaner is a tool that scans and cleans your computer of any unnecessary files left.
5.2 Install again
- Go to the download page and download the app.
- Install on your computer.
You also can find this app on Microsoft Store.
How do you run the troubleshooter for Teams?
Microsoft Teams is available on both Microsoft Store as well as on Microsoft’s website as a standalone installer. Even though both are very similar, there are differences.
If you use the non-store version, you can do the suggested things given above to troubleshoot.
However, if you have the store version, you can do the following things to troubleshoot Microsoft Teams.
- Go to Windows Settings.
- Go to Troubleshoot under the System tab.
- Click on Other troubleshooters.
- Scroll down until you find Windows Store apps, and click on Run next to it.
- Follow the on-screen instructions.
Alternatively, you can right-click on the Teams app icon and go to Apps settings. Then, you can reset/repair the app.
These are the ways to fix the Microsoft Teams stuck on loading issue. In addition, you can verify if the time and date are correct on your PC or not. Also, make sure you have a stable Internet connection. However, if you keep getting the problem, you can consider using Microsoft Teams Web.
If you have any other methods that may help others, let us know in the comments box.