Microsoft's latest patent unveils AI tech capable of solving issues with Windows Update installation

We all encounter issues with Windows Update installation, but what if there was an AI tool that could automatically solve these issues for us without requiring us to consult dozens of guides and instructions?

Well, if you think this is not possible, think twice. Microsoft just published a paper describing a patented AI technology capable of detecting and fixing operating system issues, including those with Windows Update.

The text, which can be read online, names this technology DETECTING AND REPAIRING RELIABILITY ISSUES IN OPERATING SYSTEMS AND APPLICATIONS USING A GENERATIVE ARTIFICIAL INTELLIGENCE SYSTEM, and it discusses a system that uses advanced technology to detect and fix software applications or operating systems issues.

The system constantly monitors the software for problems or errors. When it detects an issue, it triggers the next steps. Once an issue is detected, the system requests a generative AI system. This AI is designed to understand and generate text-based responses.

The generative AI analyzes the error information related to the detected issue. This analysis helps the AI build a detailed understanding (error context) of what caused the problem. Using this error context, the AI identifies the specific part of the software code responsible for the issue and locates the file containing the problematic code.

The AI then creates a prompt (a set of instructions) based on the error context and the identified code. This prompt helps the AI focus on the specific problem. The created prompt, the error context, and the software code are fed into a language model. This powerful AI language model can generate text-based solutions or explanations.

The language model processes the input and generates a response. This response may include a detailed explanation of the problem, potential solutions, or AI actions to fix the issue. Based on the generated response, the system may take additional steps to evaluate or repair the problem further. This could involve automatic fixes or recommendations for manual intervention.

In other words, the system can automatically detect, analyze, and fix software issues using generative AI and language models, making it easier to maintain and improve software applications and operating systems.

This could very well mean Windows users won’t ever need to implement solutions to complex issues themselves manually. The AI troubleshooter will do that in their place. The technology will most likely happen, and it might be released as an essential feature of future Windows versions, but possibly as a standalone app itself.

Considering AI is now a big part of Windows 11, and the new Copilot+ PC laptops extensively use the new NPU to process AI tasks, this technology would be quite natural and, dare to say, needed.

But what do you think?

You can read the full paper here.