Fix Netflix Error 100 with 5 easy solutions

Vlad Turiceanu
by Vlad Turiceanu
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  • Hugely popular among streamers, Netflix needs no introduction.
  • While it has its undeniable perks, the Netflix experience is not entirely bug-free. If you happen to run into Error 100, make sure you follow these easy steps to fix it.
  • Binge on more info on your favorite streaming service by exploring our Netflix Reviews.
  • If you're looking for a trustworthy site to help you deal with Netflix-related issues, don't look further than our Netflix Troubleshooting Hub.
Netflix error code 100
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As one of the most popular streaming media providers out there, Netflix needs little introduction if any. It offers ad-free, instant access to great content including Netflix originals, award-winning TV shows, documentaries, and films.

You can also pair it with an extensive array of browsers and devices ranging from PC to Xbox and everything in between and even take your videos offline and on the road with you.

It’s easy to see why people tend to prefer more and more the freedom that comes with streaming services as opposed to the traditional cable subscription.

Nevertheless, the Netflix experience is not entirely bug-free and issues may occasionally occur. There is, for instance, the Error code 100 often accompanied by this message:

Sorry we could not reach the Netflix service. Please try again later. If the problem persists please visit the Netflix website.

You might also come across the following variations:

  • Unable to connect to Netflix. Please try again or visit:
  • Netflix Error tvq-cdp-100
  • Sorry, something went wrong. Please try again later.
  • Netflix Error tvq-details-queue-100
  • Netflix Error tvq-dl-100

Since Netflix Error 100 is usually connected to the information stored on your device that needs refreshing, there are a few solutions you can try before thinking of calling off your subscription plan.

How do I fix Netflix Error 100?

1. Sign out of Netflix

Netflix sign_in app_error code 100

  1. From the Netflix home screen, select Sign Out.
  2. *If you own a profiles-based account, make sure to select the Switch Profiles option first.
  3. Sign back in and reload Netflix.

2. Restart your device

Since Netflix is compatible with an extensive array of devices, you might want to check the Netflix Help section for specific instructions. Nevertheless, the general steps include:

  1. Disconnect your device from the power source
  2. Wait for a couple of minutes
  3. Plug the device back in
  4. Reload Netflix

For devices running on Windows, simply press the Power button from the Start menu and choose to Restart.

Restart Windows PC

If you are using a mobile device like an iPhone or other similar apparatus, follow these steps:

  1. Press and hold the side button and the volume buttons simultaneously
  2. Use the top slider to turn your device completely off
  3. Wait for a couple of minutes
  4. Press the Sleep/Wake button to turn your device back on
  5. Reload Netflix

3. Reinstall the Netflix app

Just like with all apps, in order to enjoy its full capacities and error-free behavior, you need to make sure that you run the latest version of the Netflix app and remove all instances of the outdated one.

To upgrade to the latest Netflix version, follow these steps:

  1. Uninstall the current version (you can either do this manually from the Control Panel or by using a dedicated removal software such as IObit Uninstaller) of the app
  2. Select the Microsoft Store from the Start menu
  3. Locate the Netflix app with the search function
  4. Click on Install

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Open Microsoft Store from Start menu

Microsoft Store is not loading in Windows 10? Here’s what you need to do.

If you are using a mobile device like an iPhone or other similar apparatus, follow these steps:

  • Press and hold the Netflix app
  • Tap the X in the top left corner of the Netflix icon to delete it
  • open the App Store
  • Locate the free Netflix, Inc. app with the search function
  • Tap the cloud icon to enter your credentials
  • Install the app

Looking for the best software to backup your iPhone? Check out this amazing guide.

4. Free some space in the My List library

Netflix My List_Netflix error code 100

You might run into a variation of the Error code 100 under this format: tvq-details-queue-100.

This usually indicates that you have reached your allowed quota of selections included in the My List library. Since the My List feature can store up to 500 titles per profile, we recommend you follow these steps:

  1. Go to, or sign in to the Netflix app and scroll to My List
  2. Manually review your selections to check it you have reached this limit
  3. Remove a few titles either by selecting the checkmark icon available on the website
  4. Or simply select Remove from My List if you are using the app

5. Adjust the maturity level of your Netflix profile

Parental Controls Netflix_Netflix error code 100

Another variation of the Netflix Error 100 is: tvq-dl-100 which usually indicates that the content you are trying to view exceeds your profile’s maturity level.

To remove this conflict, simply adjust your parental controls with these steps:

  1. Open the Account section and select Settings -> Parental Controls
  2. Choose the profile you want to adjust
  3. Select Change to adjust the desired settings
  4. Click Save to submit the changes

The freedom to play, pause, and resume your favorite shows that Netflix brings can be addictive. Don’t let random errors like Error code 100 get in the way of your binging, instead use the solutions listed above to quickly fix it.

If for whatever reason, you are unable to access certain Netflix libraries, here’s a quick extra tip: use a VPN that is optimized for streaming or feel free to pick one from our top VPNs for Netflix guide.

FAQ: Learn more about Netflix errors

  • What is error code 100 on Netflix?

Netflix Error 100 is usually connected to the information stored on your device that needs refreshing.

  • Why does my Netflix say error?

Netflix errors can be triggered by app-related issues, device issues, conflicting software like antivirus or other security solutions, and even geo-restrictions blocking your access to specific content in which case you can easily fix the issue by installing a streaming optimized VPN.

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  • How do I fix an unexpected error on Netflix?
While errors can be caused by various reasons, you can use the general troubleshooting steps in this article to narrow down the issues pool. Try to sign out and back into your account, reinstall the Netflix app, and always restart your device.
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