Not being able to access your Netflix account when you need it can cause issues, and it can get annoying. Especially if the error persists for a long time.
Here is what one user had to say about this issue:
My Netflix app on Windows 10 does not open and shows me an error: Sorry, there was a problem in communication with Netflix. Please try again. (H403).
Thus, the Netflix app for Windows 10 doesn’t start when that error occurs.
How can I resolve the Netflix error H403?
1. Run the Windows Store Apps troubleshooter
- The Windows Store Apps troubleshooter can provide fixes for UWP apps that don’t start. To open that troubleshooter, click the Type here to search button on the taskbar.
- Input troubleshoot in the Type here to search box.
- Click Troubleshoot Settings to open that tab.
- Next, select the Windows Store Apps troubleshooter listed there.
- Click Run the troubleshooter to open the Windows Store Apps troubleshooter.
- Try any resolutions suggested by the troubleshooter.
2. Sign in to Netflix on an alternative device
- Try signing in to Netflix on a mobile device with the same internet connection. First, open Netflix in a browser on the Windows PC error H403 arises on.
- Click the Sign out option on the profile menu at the top right of the Netflix page.
- Next, turn on a mobile device you can sign in to Netflix on.
- Add the Android or Apple Netflix app to the mobile if it’s not already on it.
- Make sure the mobile device is connected to the same network as the Windows PC. So, disconnect it from a VPN if required.
- Open the Netflix mobile app to sign in to it.
- Stream a Netflix movie within the mobile app.
- Thereafter, sign out of the Netflix mobile app.
- Open Netflix within a browser on the Windows 10 PC.
- Sign back into Netflix on the Windows 10 PC.
3. Reset the UWP Netflix app
- Users have confirmed resetting the Netflix app for Windows can fix error H403. Open the search utility in Windows 10.
- Type apps in the search box.
- Click Apps & features to open the Settings window as in the shot directly below.
- Select the Netflix app, and click Advanced options to open further settings.
- Press the Reset button to open a confirmation box.
- Click Reset on the confirmation box.
4. Undo recent Windows updates with System Restore
- Restoring Windows to an earlier date will undo recent updates and remove recently installed software that might be conflicting with Netflix. First, right-click the Start button and select Run on the Win + X menu that opens.
- To open System Restore, enter rstrui in the Open box and click OK.
- Select the Choose a different restore point option (which isn’t always there), and click the Next button.
- Select the Show more restore points option, which will display all restore points.
- Choose a restore point that predates Netflix error H403 on your desktop or laptop. If in doubt, select the restore point that goes the furthest back.
- Click the Next and Finish options to confirm and restart Windows.
5. Reinstall Netflix in Windows 10
- Reinstalling Netflix will ensure you have the latest app version. To do that, open the Apps & features tab in Settings as covered within the third fix.
- Next, click the Uninstall button for the Netflix app.
- Restart Windows before reinstalling Netflix.
- Open the MS Store page for the Windows Netflix app, and click the Get button there.
The fixes above will probably kick-start the Netflix app for most users. Remember, however, that you can always watch Netflix content in a supported web browser instead. So, the Netflix UWP app isn’t entirely essential.