How to fix Oculus not working on Windows 11 issue

by Vladimir Popescu
Vladimir Popescu
Vladimir Popescu
Managing Editor
Being an artist his entire life while also playing handball at a professional level, Vladimir has also developed a passion for all things computer-related. With an innate fascination... read more
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  • Several users have reported that they are having issues connecting their Oculus device to their Windows 11 PC.
  • You can follow the list of solutions mentioned in this guide to possibly resolve this problem with Oculus.
  • Notably, you can turn off the USB power saving option, update installed drivers, or perform a power cycle to fix Oculus not connecting to PC issue.
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To set up and connect your Oculus VR headset, you need to install the Oculus app on your Windows 11 PC.

This seems simple, but for several Oculus users, even after properly installing the software, the Oculus VR headset isn’t connecting and working on their Windows 11 PC.

There isn’t just one, but there have been numerous user reports claiming that they are unable to connect Oculus to Windows 11. However, the software is not the only reason for this issue. There are could be a bunch of reasons that are triggering this problem.

Few users have raised their queries with the official tech support, and in reply were said that Oculus does not officially support Windows 11 as of yet.

But several people have managed to successfully run Oculus on Windows 11. The situation seems confusing, but that is why this guide is here to help you out.

Here, we have listed down some effective solutions that will help you fix Oculus not working on Windows 11 PC problem.

What are the potential reasons behind Oculus not connecting to PC?

Oculus lets you enjoy content in Virtual Reality on your PC, however, there is no shortage of issues people are currently facing with their Oculus devices.

You can find several user reports about Oculus having problems such as black screens, frequent disconnection from PC, poor performance, etc.

Moreover, these problems are recurring, and it could be frustrating if you have purchased your first Oculus device only to find out it isn’t working on your Windows 11 PC.

Considering all of the user reports, we have deduced some of the potential reasons behind this issue. Having prior knowledge of what could be causing this problem will not only help you fix the problem if it occurs the next time, but you will be able to quickly resolve it for others as well.

Here are some of the potential reasons behind Oculus not working on Windows 11 or not connecting to a PC:

  • Mis-matched PC specifications
  • Damaged USB cable or port
  • Outdated Oculus PC software
  • Syncing issues with your account

Notably, these are just a few reasons why you could be experiencing the problem at hand. Now that you have some information about this issue, let us check out how to resolve it.

How can I fix Oculus not connecting to PC?

1. Check PC specifications

  1. Press the Windows R buttons to open the Run dialog.
  2. Type dxdiag and click the OK button. DxDiag Oculus not working Windows PC
  3. You can switch between the System, Display, and other tabs to check your PC specifications such as operating system, memory, graphics card, etc.PC Specs oculus not working on windows PC

To check your Oculus device’s minimum PC requirements, you can visit the official Oculus website or search for it over the internet.

2. Update Oculus software

It is very important to keep all the drivers installed on your Windows PC up to date. This ensures that you have all the latest available features along with the latest bug fixes.

As already mentioned above, your Oculus device not working on your Windows PC could be because of outdated software.

In such a case, you should visit the official Oculus support page and check if there is a new version of the software available. If yes, then download it and see if this resolves your problem or not.

3. Check USB cable and port for damage

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To connect your Oculus headset, you have to use a USB cable. There is no foundation to use a proprietary USB cable to connect Oculus to your PC.

You can use any third-party USB cable as well. However, it should be of high quality to minimize power loss. If Oculus isn’t connecting to your PC, try replacing the USB cable you’re using with another one.

Besides, you can try connecting the USB cable to a different port on your PC. Because there might be some issue with your USB port that is triggering the problem.

Furthermore, you can also try disconnecting the USB cable on both ends, i.e., from the Oculus device and your PC. Then connect them back again and see if this helps.

4. Perform a power cycle

A simple restart can do wonders and fix several common problems on a device. The same applies to Oculus devices.

You can perform a power cycle by powering off your PC as well as your Oculus device. After 10-20 seconds, turn both the devices back on and see if your PC recognizes your Oculus device or not.

5. Update PC drivers

  1. Right-click on the Start menu and select Device Manager.Device manager oculus not working windows 11
  2. Expand Display Driver and right-click on your graphics card. Select Update driver.Update driver oculus not working windows 11
  3. Select Search automatically for drivers automatically for drivers
  4. Similarly, expand Universal Serial Bus controllers, right-click on the USB device you are having issues with and select Update driver.USB update oculus not working windows 11

In case that did not work, using a software like DriverFix is a good idea, as it scans your PC for missing or outdated drivers and updates them.

6. Turn off USB power settings

  1. Right-click on the Start menu and select Device Manager.Device manager oculus not working windows 11
  2. Expand the Human Interface Devices section, right click on the USB input device and select Properties.USB input device properties
  3. Switch to the Power Management tab and uncheck Allow the computer to turn off this device to save power optionpower management oculus not working windows 11
  4. Finally, click OK and exit.

7. Reconnect your Oculus account

This solution may appear to be simple, but Oculus may misbehave and refuse to connect to your PC due to a problematic sign-in.

To fix this, simply open the Oculus software on your PC and log out of your account. Then log back in again and see if this fixes the issue or not.

8. Factory reset your Oculus headset

Using phone

  1. Open the Oculus app on your smartphone.
  2. Select Devices from the menu at the bottom.
  3. Tap on the connected headset.
  4. Tap on Advanced Settings .
  5. Then tap on Factory Reset and Reset.

Using the headset

  1. Power off your Oculus headset.
  2. Hold the Power and Volume down buttons together. Wait until the boot screen loads up on your headset.
  3. Navigate using the volume buttons and select Factory Reset using the power button.
  4. Highlight Yes using volume buttons and press power button to select the option.

9. Contact customer support

If none of the above fixes resolve Oculus not connecting to PC or not working on Windows 11, then as a last resort you should contact customer support.

Explain your problem to customer support and apply the solution that they give you.

What are the best settings to get optimum quality and performance from your Oculus headset?

Even if Oculus is connected to a Windows PC that meets the minimum requirements, it does not guarantee optimal performance.

You need to tweak a few Oculus settings to get the best quality and performance out of your Oculus headset.

Here are some tips that you can apply to get the optimum output from your Oculus headset:

  • Ensure you are using a USB 3.0 cable. This is because USB 3.0 unlocks the 80Hz and 90Hz modes. On the other hand, if you use USB 2.0, it operates at 72Hz refresh rate. So, usage of USB 3.0 is a must for best performance.
  • Oculus will give you the best output with the latest NVIDIA 3000 series and AMD 5000 series graphics cards.
  • While 90Hz can look smooth and can reduce latency, it adds more processing load on your PC. So, for games that are stuttering and lagging, try reducing the refresh rate.
  • Set the Encode Bitrate to 250 in the Oculus Debug Tool (ODT). You can find this tool inside the Oculus Support folder, under Oculus-diagnostics. It is found that going beyond 250 bitrate increases latency and stuttering issues.

Let us know in the comments below if you found this guide helpful in fixing Oculus not working on Windows 11 PC.

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