OneDrive is the redesigned and rebranded SkyDrive, available for all Windows users who want to upload and sync their folders and files to the cloud. But, as it turns out, it comes with problems for some.
OneDrive is very slow on uploading/Sync. Please try to find whether something is wrong on your servers in China rather than telling us check the PC, reading tips on “Maximizing uploading speed”, etc. Any changes Microsoft made on the servers in China can give you the hint.
So, by looking at the above pasted excerpt, we can see that the affected OneDrive user is from China, where multiple users have been saying that their uploading speeds are incredibly slow. This comes just a few days after we have reported that OneDrive uploading wasn’t working at all for Windows 10 or Windows 8.1 users.
SOLVED: Slow OneDrive upload speeds
If you too are experiencing similar problems, here are some things you cold do in order to maximize the transfer speed – avoid running other apps on your device when you’re uploading or downloading a large amount of data and don’t use your Internet connection for other activities while you’re transferring a large amount of data.
Also, of course, if your Internet speed isn’t quite fast and you’re also uploading big files, these might be the biggest reasons. And here’s another user weighing in with his input and confirming the issue:
Same here. I can’t say whether I like OneDrive or not, now. I recommended outlook and onedrive to all my relatives. Suggest winphones and surface. And now I have to explain why they can’t send mail to others with only several photos or can’t sync photos from PC to pad. Maybe we know the reason, maybe not. It’s your responsibility to turn things around.
The original affected users says that the problem occurs to both upload and download speed. The thread has been joined by more an more affected users, and it seems that China indeed is the most affected by slow OneDrive uploading speeds. And, as of now, an official fix hasn’t been issued, here’s the latest reply of a Microsoft representative:
We apologize for the delayed response. As per our Support Escalation engineers, we haven’t gotten any other reports with this slow upload issue in China. For further investigation, please provide us the log files of your OneDrive application that came from the computer(s) where the issue is originated. Kindly refer to the private message that I provided for more information. Make sure that you are signed in to the Microsoft Community (this site) to be able to view it. The conversation in the private message area is secure. Only you and our moderators can view it.
However, the problem doesn’t seem to be impacting only those who’re using OneDrive in China only, as I’ve seen multiple threads appearing on various forums in Europe, United States and various other parts of the world. As of now, there isn’t an official fix for this, because there isn’t something that we can control for our machines. But if you happen to know a magical fix, do let us by leaving your comment below.
UPDATE: Since the writing of this report, we compiled a list of the best solutions that you can use to fix slow OneDrive upload problems. More specifically, we found 13 potential fixes for your issues that include:
- Using a wired Internet connection
- Closing background apps and programs
- Avoiding uploading files in batches
- Checking for updates, and more.
Do check out our troubleshooting guide and let us know which solution worked for you.
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Editor’s Note: This post was originally published in May 2014 and has been since updated for freshness, and accuracy.