Outlook App not Syncing Emails on Windows 10 [Fixed]

If the Outlook app is not syncing emails, resetting Microsoft Store cache might work

by Ivan Jenic
Ivan Jenic
Ivan Jenic
Troubleshooting Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and... read more
Reviewed by Alex Serban
Alex Serban
Alex Serban
Windows Server & Networking Expert
After moving away from the corporate work-style, Alex has found rewards in a lifestyle of constant analysis, team coordination and pestering his colleagues. Holding an MCSA Windows Server... read more
Affiliate Disclosure
  • Not being able to sync Outlook in Windows 10 can cause a lot of problems and frustration.
  • If you're facing syncing problems with your Outlook or Mail app in Windows 10 don't worry, we have a few solutions for you.

To fix various PC problems, we recommend Restoro PC Repair Tool:
This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues and remove viruses now in 3 easy steps:

  1. Download Restoro PC Repair Tool that comes with Patented Technologies (patent available here).
  2. Click Start Scan to find Windows issues that could be causing PC problems.
  3. Click Repair All to fix issues affecting your computer's security and performance
  • Restoro has been downloaded by 0 readers this month.

Considering how many users are relying on Outlook and Mail apps for online communication, not being able to sync emails in Windows 10 can cause a lot of problems and frustration.

If you’re facing syncing problems with your Outlook or Mail app in Windows 10 don’t worry, we have a solution for you.

It’s recommended before we begin that you make sure your operating system is up to date and the latest updates have been installed.

With a couple of easy steps, you’ll be able to regularly receive emails in your inbox again.

How do I fix Outlook app not syncing emails issues in Windows 10?

1. Reset Microsoft Store cache

Maybe there’s a conflict between the Microsoft Store cache and your mailing app, which prevents the Outlook app from syncing emails. To solve this problem you should try resetting the Microsoft Store cache and see if the problem is solved. Here’s how to easily reset the Windows Store cache:

  1. Go to Search and type wsreset.exe
  2. Click on Run as Administrator
  3. Microsoft Store will open and you’ll get a confirmation message saying that: The cache for the Store was cleared. You can now browse the Store for apps

2. Use an alternative email app

Unfortunately, Outlook continues to have a long list of troubleshooting issues, and plenty of their web or downloadable app clients seem to struggle.

We made an in-depth analysis of the best alternatives to use and we think that Mailbird is definitely the best one.

Mailbird – the winner of Most popular mail client of 2020, is a powerful email client that has all email-related features such as sending and receiving emails, filtering, unified inbox, keyboard shortcuts, and many others.

All of them are designed to help their clients organize faster and more efficiently.

The Mailbird design is attractive and you can customize it how you like it most. and let’s not forget about how easy it is to integrate it with other popular services such as Asana, Slack, Dropbox, Google apps, and Degoo.


Forget all about mail errors and check out Mailbird’s features. Organize all your emails in one place within minutes!

3. Sync app licenses

If resetting the Microsoft Store cache didn’t work for you, you can try to sync app licenses. To do that, just follow these steps:

  1. On the Start screen, tap or click Store to open the Microsoft Store
  2. Swipe in from the right edge of the screen, and then tap Settings
  3. Tap or click App updates
  4. Tap or click Sync licenses
  5. Your licenses should be synced now

4. Change the mail app settings

Microsoft Outlook has its specific methods of organizing your inbox, and maybe some irregularities in your Organize your email settings prevented your mailing app from receiving emails. To solve the problem with email organization, follow these steps:

  1. Swipe in from the right edge of the screen, and then tap Settings
  2. Tap or click Accounts
  3. Go to Organize your email option
  4. Deselect the associated option

That would be all. If you have any comments or suggestions, or these solutions somehow didn’t work for you, please tell us in the comments below.

This article covers:Topics: