Fix: Printer Driver is Unavailable Errors: HP, Canon, Brother

You might need to reinstall your printer to get rid of this issue

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Key notes

  • If you are getting a printer driver is unavailable error, it might be because your driver is outdated.
  • You can solve this problem for good by updating Windows 10 to the latest version.
  • Another excellent solution to try is to uninstall and reinstall your printer.
printer driver unavailable

Drivers play important roles in the connection between your printer and PC. However, some users are complaining of a printer driver is unavailable error on Windows 10 for some reason.

This can be frustrating, as it renders your hardware useless. Fortunately, it is an issue that can be fixed easily by following the solutions in this guide.

How to fix printer driver is unavailable error?

General fixes

1. Update PC

  1. Press the Windows key + I to open the Settings app and select the Update & Security option.
    update and  printer driver unavailable
  2. Click the Check for updates button.
    check for
  3. Now, download and install any available updates.

In most cases, the printer driver is unavailable issue can be caused by an outdated PC. Windows updates are important for keeping your PC running smoothly and can sometimes include driver updates.

Hence, the first thing you need to do to fix this issue is to update your PC to the latest version.

2. Update the driver manually

  1. Go to your printer manufacturer’s website to download the latest driver. Below are the links you can use:
  2. Extract the downloaded file.
  3. Press the Windows key + X and select the Device Manager option.
    device manager
  4. Now, double-click the Print queues option to expand it and right-click your driver.
  5. Select the Update driver option.
    update driver printer driver unavailable
  6. Next, choose Browser my computer for drivers.
    browse my
  7. Now, click the Browse button.
    browse
  8. Finally, select the driver in Step 2 and follow the onscreen instructions to complete the process.

Another effective method of fixing this printer driver unavailable issue is installing the required drivers from the manufacturer’s website. This is because the generic drivers on Windows are sometimes not enough.

Downloading and installing drivers manually may be a big problem, especially when the wrong driver version is installed. This may lead to serious malfunctions.

We strongly suggest you update your driver automatically with a dedicated tool. All you need to do is to install it and let it scan your PC for missing and out-of-date device drivers. The best part is yet to come. You can choose to download all of your faulty device drivers at once.

Often, your computer system might not be able to update the generic drivers for your hardware and peripherals correctly. There are vital differences between a generic driver and a manufacturerโ€™s driver. Finding the correct driver versions for every hardware component can become tiresome.Thatโ€™s why a dependable updater can help you find and update your drivers automatically. We strongly suggest the Outbyte Driver Updater, and hereโ€™s how to do it:
  1. Download and install the Outbyte Driver Updater app.
  2. Launch the software and wait for the app to detect all incompatible drivers.
  3. Now, it will show you a list of all outdated drivers to select the ones to Update or Ignore.
    OutByte Driver Updater Scan
  4. Click on Update & Apply Selected to download and install the latest versions.
  5. Restart your PC to ensure the applied changes.
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Fix Canon printer driver is unavailable

  1. Press the Windows key + R, type devmgmt.msc, and click OK.
    devmgmt
  2. Expand the Print queues option and right-click your printer.
  3. Now, select the Update driver option.
    update driver printer driver unavailable
  4. Next, select Browser my computer for drivers.
    browse my
  5. Choose Let me pick from a list of available drivers on my computer.
    let me pick
  6. Finally, select the Generic software device and click the Next button.
    generic printer driver unavailable

If the Canon printer driver is unavailable, you might need to downgrade to the default Windows driver. This has fixed this issue for many users, and you can also use it for Brother and HP printers.

Fix the HP printer driver is unavailable

1. Uninstall and reinstall the printer using the Windows driver

  1. Press the Windows key + R, type control, and select the Control Panel option.
    control
  2. Click the View devices and Printers option under Hardware and Sound.
    view devices printer driver unavailable
  3. Now, right-click your printer and select Remove device.
    remove device
  4. Next, go back to the Control Panel window and choose to Uninstall a program under the Programs option.
    uninstall a printer driver unavailable
  5. Right-click all the HP printer options, select the Uninstall option and follow the onscreen instructions to complete the process.
    uninstall control
  6. Now, press the Windows key + X and choose Device Manager.
    device manager
  7. Expand the Print queue options and right-click your printer.
  8. Select the Uninstall device option.
    uninstall device
  9. Check the box for Delete the driver software for this device if it is available, and click the Uninstall button.
    uninstalll button
  10. Next, disconnect your PC and printer from the internet and restart them both.
  11. Now, repeat Steps 1 and 2 above and click the Add a printer option.
    add a printer driver unavailable
  12. Choose Windows update when prompted for drivers.
  13. Fill in the Manufacturer’s name appropriately and choose your printer in the Printers pane.
  14. Now, power your printer and connect to the network via a cable.
  15. Finally, follow the onscreen instruction to complete the process.

If your HP printer driver is unavailable on your PC, you need to uninstall the device completely and start the connection all over. This should clear any roadblock causing the issue.

2. Run the HP Printer Scan Doctor app

Another excellent option to try if you are getting the printer driver unavailable error on your HP printer is to use the official diagnosis app.

The HP Printer Scan Doctor app helps to troubleshoot and fix a series of issues and should be useful in this case too.

Fix Brother printer driver unavailable

1. Update driver using Windows update

  1. Right-click the Start icon and select the Device Manager option.
    device manager
  2. Expand the Print queue option and right-click your driver.
  3. Now, select the Update driver option.
    update driver printer driver unavailable
  4. Lastly, choose the Search automatically for drivers option and install any available update.
    search auto

If the printer driver is unavailable is troubling you on your Brother printer, it might be because of an outdated driver. You can update it using the Windows update feature or via the manufacturer’s website, as shown earlier in this guide.

2. Run the printer troubleshooter

  1. Press the Windows key + I and select the Update & Security option.
    update and printer driver unavailable
  2. Click Troubleshoot in the left pane and select Additional troubleshooters.
    troubleshoot
  3. Now, select the Printer option and click Run the troubleshooter.
    run the printer driver unavailable

Another effective method for fixing this issue on the Brother printer is to run the built-in troubleshooter. This should help diagnose the potential causes of the problem and suggest possible solutions.

With this, we can conclude this guide on the printer driver is unavailable error. It should be noted that the solutions in this guide can be used interchangeably for all the products listed.

So, you should be free to try them.

If you are unable to install your printer driver on Windows 10, check our detailed guide to fix it quickly.

Feel free to let us know the solution that helped you fix this issue in the comments below.

More about the topics: Printer Errors