Fixed: Printer Server Goes Offline When you Wake a Windows 8.1, 10 Computer  

Radu Tyrsina
by Radu Tyrsina
CEO & Founder
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As part of the latest updates issued by Microsoft is one that fixes issues with printers not working properly when you wake up a certain Windows 8.1 computer. Read below how this issue has been described and more about it.
printer server offline windows 8.1 computer

You have a computer that is running Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2. You connect to a printer server that is shared on a Windows Server. You put the computer into a sleep mode and move it to another network location. You wake up the computer and try to print by using the shared printer. In the scenario, the printer server goes offline in the client spooler even though it is actually reachable.

Read AlsoSolved: ‘Wake-on-Lan’ not Working in Windows 8, 8.1

Windows 8.1 issues with the printer server going offline fixed

So, as you can see in the above excerpt from the official page describing the update, the fix has been issued for those moments when the printer server goes offline in the client spooler even though it is actually reachable. There isn’t a downloadable hotfix for this, as Microsoft has included it in the update rollup identified by KB 2955164. As with any other similar fixes, the operating systems which received it are the following:

  • Windows 8.1 Enterprise
  • Windows 8.1 Pro
  • Windows 8.1
  • Windows RT 8.1
  • Windows Server 2012 R2 Datacenter, Essentials, Foundation, Standard

Let us know by leaving your comment below if this has had any effect on your problems as described by Microsoft. If not, we’ll try to work out a solution together.

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