3 Ways to Fix There Was a Problem Adding this Product to Steam

by Loredana Harsana
Loredana Harsana
Loredana Harsana
Managing Editor
Loredana is a passionate writer with a keen interest in PC software and technology. She started off writing about mobile phones back when Samsung Galaxy S II was... read more
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  • Steam has thousands of games to choose from and still allows users to add their own games to their libraries.
  • The There was a problem adding this product to your Steam account error could be due to not having the base game added first.
  • Select the Check for Steam Client Updates button in order to update your application.
steam-add there was a problem adding this product to your steam account.

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Steam is either one of the most popular gaming platforms in the world or the most popular platform overall. However, you can still encounter errors on it, such as There was a problem adding this product to your Steam account.

It already has thousands of games for users to choose from. And hundreds more are being added on a daily basis. You can find almost everything there, from early access to independent vintage releases. And even if you can’t, you can still add games to your library on Steam.

Follow along as today we will show you how to fix the There was a problem adding this product to your steam account error in three simple ways.

What can be purchased on Steam?

Despite the fact that Steam is an online-only business, it nevertheless provides gift cards. And it is better than penning an activation code at the bottom of a standard birthday or Christmas card.

Steam furthermore provides digital gift cards, which means the transaction can take place fully online. The distinction between a physical gift card and a digital one is the dollar amount that is pre-loaded onto it.

The value of a Steam card may be transferred into the recipient’s digital Steam Wallet. Do this by entering the activation code that comes with the card. This code can be found on the back of it.

After that, you’ll be able to utilize the balance in your Wallet to purchase things. If you encounter issues with the payment process, check out our guide on how to fix the Steam Paypal purchase error.

How do you fix An error was encountered while processing your request: There was a problem adding this product to your Steam account?

1. Add the base game first

  1. If you are trying to add a DLC to Steam, without having the base game added first, you will receive the There was a problem adding this product to your Steam account error. Thus, head to the game’s page that you want to add and click on the Download button.
  2. Once you click on the Add a game button and add the game, you can further add DLC packages.add-a-game there was a problem adding this product to your steam account.

Downloadable content is what DLC refers to in the game industry. It extends the functionality of the base game by adding elements that were absent from the original version of the game.

2. Restart Steam

  1. Close your Steam app and head to Task Manager by pressing CTRL + SHIFT + ESC then navigate to the Details page.details-page there was a problem adding this product to your steam account.
  2. Here, look for any Steam processes left and make sure to select End task in order to close it completely.steam-end there was a problem adding this product to your steam account.
  3. Afterward, reopen the Steam app and try to add your product.

3. Update Steam

  1. Click on the Steam option from the top bar.
  2. Now select the Check for Steam Client Updates option in order to update it. After this, retry to add your product. The Steam product activation error should be gone.steam-update there was a problem adding this product to your steam account.

Download problems can occasionally be caused by servers in a particular region being too sluggish, overloaded, or suffering from a hardware breakdown. But otherwise, the update process should be completed shortly.

For more information about Steam and how to fix general issues with it, take a look at our post on how to permanently fix Steam application load error.

We hope this guide was useful to you. Don’t hesitate to leave a comment in the section below and tell us what you think. Thanks for reading!

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