Sorry we're having a problem finding files in this folder [FIX]

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Sorry we're having a problem finding files in this folder

The error Sorry, we’re having a problem finding files in this folder, try opening the folder again arises commonly for OneDrive users. When you try to save files to your OneDrive account locally, the PC returns the message. This error might appear for a variety of reasons, including

Fortunately, itโ€™s an issue you can easily solve by following some simple steps.

Why can’t I save files in the OneDrive folder?

Method 1: Reset your OneDrive account

  1. Right-click on theย OneDriveย icon in the notification area and openย Settings.
  2. Select theย Accountย tab.Sorry we're having a problem finding files in this folder
  3. Click on theย Unlink this PCย button.
  4. Sign in with yourย credentials.
  5. Select the location of theย OneDrive folder.

We’ve written extensively on OneDrive issues. Check out these guides for more information.


Method 2: Run the dedicated troubleshooter

  1. Download theย OneDrive Troubleshooting toolย here.
  2. Run the tool and chooseย Next.Sorry we're having a problem finding files in this folder
  3. Wait for the troubleshooter to finish and restart your PC.
  4. Try deleting the file again.

Method 3: Reinstall OneDrive

UWP version

  1. In the Windows Search, typeย Addย and openย Add or remove programs.
  2. Under theย Apps & features, search forย OneDrive.
  3. Highlight the app andย Uninstall it.Sorry we're having a problem finding files in this folder
  4. Open the Microsoft Store and installย OneDriveย again.
  5. Sign in and look for changes.

Desktop client

  1. Pressย Windows key + Iย to open Settings.
  2. Openย Apps
  3. Openย Apps & featuresย in the left pane.
  4. In theย Search bar, typeย Oneย and expandย OneDrive.
  5. Uninstall OneDrive.
  6. Now, follow this path:
    • CUsersYour UsernameAppDataLocalMicrosoftOneDriveUpdate
  7. Double-click theย OneDriveSetup.exeย file and run the installer.
  8. After the installation completes, log in and look for changes.

Alternatively, you can always rely on the web-based client and that’s where a good browser comes into play. With UR Browser’s enhanced download technology, you can download OneDrive files and store them locally much faster. Add the privacy-oriented nature that this browser brings to the table, we are sure you’ll find it more than welcome improvement over Chrome.

Get UR Browser today and see how it works firsthand.

If all goes well, your OneDriveย full functionality should be restored and the error eliminated.

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