Many users use proxy to protect their privacy online, but what can you do when your proxy won’t turn off? Not being able to turn your proxy off can be a problem, and it can even be a sign of malware infection, so in today’s article we’ll show you how to fix this problem.
Many users reported issues with their proxy, and speaking of proxy problems, here are some common issues:
- Proxy server keeps turning on Windows 10 – Your proxy settings can keep turning on no matter what you do. To fix it, be sure to scan your system for malware.
- Windows 10 proxy settings keep changing, won’t save – Sometimes these issues can occur due to problems with your registry. To fix them, you need to perform a few adjustments in your registry.
- Can’t change proxy settings Windows 10 – In some cases you won’t be able to change your proxy settings at all. This can happen if your user profile is corrupted, so create a new one to fix the issue.
- Proxy settings, server won’t turn off – In some instances, you won’t be able to turn your settings off. This can happen if necessary services aren’t running, but you can enable them easily.
- Proxy won’t stay off, disable – There are many proxy issues that you can encounter, but you can fix them using our solutions.
Proxy won’t turn off in Windows 10, what to do?
- Perform a full system scan
- Modify your registry
- Make sure that your proxy is actually disabled
- Check if any applications are using port 8080
- Create a new user account
- Enable WinHTTP Web Proxy Auto-Discovery Service
- Run your browser as administrator and disable proxy settings
- Use a VPN
Solution 1 – Perform a full system scan
If your proxy won’t turn off on Windows 10, perhaps the issue is caused by malware infection. Certain malware can modify your settings and keep forcing you to use its own proxy in order to show you ads.
This can be a problem, but you can fix it simply by performing a full system scan. The scan can take a couple of hours, depending on the size of your hard drive, so you’ll have to be patient.
If you want to make sure that your system is free from malware, we suggest using Bitdefender. This antivirus offers great protection, and it’s light on your resources, so it won’t interfere with everyday tasks while scanning.
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Solution 2 – Modify your registry
Windows holds much of its settings stored in its registry, and if you’re an advanced user, you can easily change these and many hidden settings, or even force Windows to apply certain settings.
If your proxy won’t turn off on Windows 10, perhaps you can fix the problem by making a couple of changes in Registry Editor. To do that, follow these steps:
- Press Windows Key + R to open the Run dialog. Type regedit and press Enter or click OK.
- When Registry Editor opens, in the right pane navigate to the HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\CurrentVersion\Internet Settings key.
- In the right pane, double-click the ProxySettingsPerUser DWORD and set its value to 1. In case this DWORD isn’t available, right-click the right pane and choose New > DWORD (32-bit) Value. Now change the value accordingly.
Some users are suggesting to go to the HKEY_CURRENT_USER/Software/Microsoft/Windows/CurrentVersion/InternetSettings key and make the following changes:
- Change ProxyEnable value to 0
- Change ProxyHttp1.1 value to 0
- Remove ProxyOverride key
- Remove ProxyServer key
Modifying the registry can always be a risky procedure, however, many users reported that this solution worked for them, so feel free to try it out.
Solution 3 – Make sure that your proxy is actually disabled
If your proxy won’t turn off on Windows 10, it’s possible that it’s not actually disabled properly. To turn off your proxy, you just need to do the following:
- Open the Settings app. To do that quickly, you can use Windows Key + I shortcut. Now navigate to the Network & Internet section.
- Select Proxy from the left pane. In the right pane, disable all options.
After doing that, your proxy should be completely disabled and everything should start working again.
Solution 4 – Check if any applications are using port 8080
According to users, sometimes other applications might be using port 8080 on your PC, and that can cause proxy issues. If your proxy won’t turn off, you need to run a few commands in Command Prompt in order to find the application that is using port 8080. To do that, follow these steps:
- Start Command Prompt as administrator. To do that, just press Windows Key + X to open Win + X menu. Now choose Command Prompt (Admin). If Command Prompt isn’t available, you can use PowerShell (Admin) as well.
- When Command Prompt starts, run the netstat -abno | findstr LISTENING | findstr :8080 command. Now you should see the location of the file that is using port 8080. If you don’t get any results after running this command, then this solution doesn’t apply to you.
Many users reported that ISUSPM.exe was using their port 8080, and in order to fix the problems with the proxy, it’s advised to disable this application. To do that, just follow these steps:
- Open Task Manager. You can do that quickly by pressing Ctrl + Shift + Esc.
- When Task Manager opens, locate the ISUSPM.exe process, right-click it and choose End task from the menu.
- Now go to the C:Program Files (x86)Common FilesInstallShieldUpdate directory, locate ISUSPM.exe and rename it to ISUSPM-old.exe.
Now you just have to restart your PC and the problem with proxy should be resolved. Keep in mind that you might have to rename this file quickly before Windows starts it again, so be sure to have its directory open.
Sometimes other files can cause this problem, but many users reported that renaming ISUSPM.exe fixed the problem for them, so be sure to try it.
Solution 5 – Create a new user account
Sometimes your user account can get corrupted, and this can lead to various issues. If your proxy won’t turn off on your PC, perhaps this is due to account corruption. Since there’s no easy way to repair your account, it’s usually better to just create a new user account. To do that, just follow these steps:
- Open the Settings app and head over to the Accounts section.
- Now choose Family & other people in the left pane. Click Add someone else to this PC from the right pane.
- Select I don’t have this person’s sign-in information.
- Pick Add a user without a Microsoft account.
- Now you just have to enter the desired username and password for the new account and click Next.
After creating a new account, switch to it and check if the problem is still there. If the issue doesn’t appear on the new account, you need to move your personal files to the new account and start using it instead of your old one.
Solution 6 – Enable Enable WinHTTP Web Proxy Auto-Discovery Service
According to users, if your proxy won’t turn off on Windows 10, it’s possible that the problem is caused by a specific service. It seems that WinHTTP Web Proxy Auto-Discovery Service is responsible for this problem, and in order to fix it, you just have to start this service.
This is quite simple to do, and you can do it by following these steps:
- Press Windows Key + R and enter services.msc. Now press Enter or click OK.
- When Services window opens, locate WinHTTP Web Proxy Auto-Discovery Service and double-click it.
- If the service isn’t running, click the Start button. Now click Apply and OK to save changes.
After starting this service, check if the problem is still there. If this service is already running, then this solution doesn’t apply to you and you can just skip it.
Solution 7 – Run your browser as administrator and disable proxy settings
In some instances, you might be able to fix this problem simply by disabling your proxy settings in your browser. This process is different for each browser, but basically, you just need to open the Settings page in your browser, locate the Proxy section and disable everything.
After doing that, the problem should be resolved. Bear in mind that many users suggested that you need to start your browser as an administrator in order to apply the changes. To do that, simply locate your browser shortcut, right-click it and choose Run as administrator from the menu.
Solution 8 – Use a VPN
Using a VPN will give you an extra layer of security while browsing the web, and it will protect your data from both your ISP and malicious users. If you’re looking for a good and reliable VPN, we strongly suggest that you try out CyberGhost VPN. This tool not only will keep your data safe but will also unlock some internet resources that may be unavailable in your country.
Using a proxy is a solid way to protect your privacy online, but sometimes your proxy won’t turn off no matter what you do. This is usually caused by malware or by an application that is using port 8080, but we hope that you managed to solve the problem with one of our solutions.