Razer Synapse network not available? Fix it in 3 easy steps

by Milan Stanojevic
Milan Stanojevic
Milan Stanojevic
Windows & Software Expert
Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He's a PC enthusiast and he... read more
Affiliate Disclosure
  • Razer makes some of the most premium computer gaming peripherals. However, sometimes the Razer Synapse software may generate errors, but this article should help you.
  • A quick fix is to Uninstall and Reinstall all the Razer devices. Check this next article for a full solution.
  • For more info about this Synapse tool check-out our dedicated Razer Synapse Hub.
  • If you need help with other Razer products check out the troubleshooting guides on our Razer Fix page.
fix razer synapse network not available

Razer makes some of the most premium computer gaming peripherals. It also offers the Razer Synapse software to the users. However, sometimes the Razer Synapse software may generate errors like Network not available when trying to login to Razer synapse.

How do I fix the Razer synapse network not available?

1. Run the Windows troubleshooter to check network issues

Run troubleshooter
  1. Press Windows + I to open Settings.
  2. Click on Update & Security.
  3. From the left pane, click on Troubleshoot.
  4. Select Internet Connections.
  5. Click the Run the troubleshooter button.
  6. Follow on-screen instructions and apply any recommended fixes.

2. Uninstall and Reinstall all the Razer Devices

Device manager
  1. Press Windows Key + R.
  2. Type devmgmt.msc and click OK to open Device Manager.
  3. Select the Razer device you have installed and expand.
  4. Right-click on the specific driver and select Uninstall Device. Click Yes to confirm the action.
  5. Restart the computer, and Windows will reinstall the device driver.

Reinstalling the device drivers will fix any issues the Razer Synapse app may be experiencing due to a temporary glitch or driver corruption.

3. Check Razer Synapse

Check for updates

Razer Synapse not detecting keyboard
  1. Launch Razer Synapse if not already running.
  2. Expand the system tray and right-click on the Razer icon.
  3. Select Check for updates from the options menu.
  4. Razer will scan for any pending updates and install them.
  5. Re-launch Razer Synapse.

Repair Razer Synapse 

Razer Synapse not detecting keyboard
  1. Press the Windows key, type control, and open Control Panel.
  2. Click on Uninstall a program.
  3. Select Razer Synapse and click on Change.
  4. Click the Repair button.
  5. Razer Synapse will scan the app for file corruption and fix them if required.
  6. Re-launch the app and check if it works.

Reinstall Razer Synapse

Razer Synapse not detecting keyboard
  1. Press Windows Key + R to open Run.
  2. Type appwiz.cpl and click OK.
  3. In Control Panel, go to Programs > Programs and Features.
  4. From the list of installed programs, select Razer Synapse.
  5. Click Uninstall and then click Yes to confirm the action.
  6. Once uninstalled, reboot the computer.
  7. Download the latest version of Razer Synapse from the Razer website.
  8. Run the installer and install the app.
  9. Check if the issue is now fixed.

The Razer Synapse network not available issue usually occurs if you are running an outdated version of Razer Synapse. In that case, updating to the latest version of Razer Synapse should help.

However, the issue can also occur due to other reasons, such as corrupt installation or hardware failure.

We hope that this guide has helped you solve your Razer Synapse issue. If you want to get into contact with us, don’t hesitate to use the comment section found below this article

Still having issues? Fix them with this tool:


If the advices above haven't solved your issue, your PC may experience deeper Windows problems. We recommend downloading this PC Repair tool (rated Great on TrustPilot.com) to easily address them. After installation, simply click the Start Scan button and then press on Repair All.

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