Unsend an Email in Outlook in 2 Ways
Use the recall/resend this message features in Outlook
In Outlook, recalling an email is an attempt to unsend or delete a sent email message from the recipient’s mailbox. On the other hand, resending an email message is used to send the original message or its edited version to the same or different recipients.
Table of contents
How do I recall and resend an email in Outlook?
Before attempting to use the recall and resend feature for an email in Outlook, below are a few checks to confirm:
- Ensure that both you and your recipient have Microsoft Outlook email addresses.
- You can’t recall an email using the Outlook Web App.
- Make sure the recipient is on the same Microsoft Exchange Server environment.
- Recalling the email can only be successful if it has not been read or forwarded to other recipients by the original receiver.
- The permanent recall feature is only available on a Windows PC. Mac users will have to use the Undo toggle, which gives them up to a 10-second grace period to edit or recall an email after sending it.
Remember these tips when using the resend and recall feature in Microsoft Outlook for Mac. Further, let’s explore the steps to resend an email in Outlook below.
1. Via the Recall This Message feature
- Launch your Microsoft Outlook app, and sign into your account.
- In the folder pane, click on Sent Items.
- Open the sent email that you want to recall.
- On the Message tab, in the Move group, click on Actions, and then select Recall This Message from the options.
- A dialog box will appear with two options: Delete unread copies of this message and Delete unread copies and replace them with a new message.
- Choose the appropriate option and click OK to initiate the recall process.
While these steps have proven successful in this email window, using them may not be universally effective across other email clients.
Meanwhile, some Outlook users have reported that recalling Outlook emails almost never works. In case you are experiencing similar issues, check out this guide to know what the cause could be.
2. Use the Resend This Message feature
- Follow steps 1 to 2 in the method provided above.
- Double-click on the email template you want to resend to open it in a new window.
- In the new window, navigate to the Message tab, and click on Actions in the Move group.
- Select Resend This Message from the drop-down menu.
- A new email template will open with the original email content.
- If you want to resend the email to the original recipient, make the necessary changes, and press the Send button.
- If you want to resend the email to new recipients, clear the original recipients from the To, Cc, or Bcc fields, add the new recipients, and press the Send button.
FAQs
Recalling an email allows you to retract or delete a message sent to a recipient before they read it, provided they are using Outlook and meet certain conditions.
Open the Sent Items folder, double-click the message, click on Actions > Recall This Message, choose to delete or replace the message, and click OK.
No, Outlook only allows you to recall an email before the recipient opens it. Once opened, the recall attempt will fail.
No, recalling works only within the same Exchange email system. If the recipient uses Gmail or another email service, the recall will not be effective.
Should you get Outlook not sending emails issues, you can explore our detailed step-by-step guide to fix the error.
If your Outlook can’t find folders, you can try out the steps in this article to fix the issue. Alternatively, the group email Outlook feature may help you locate folders quickly.
Learn how to keep long conversations tidy with Conversation View by following this guide on grouping email threads in Outlook.
And that’s how to recall and resend an email in Microsoft Outlook. If this guide has helped you, share it with anyone who might benefit.
You can also learn more about keeping recipients hidden by checking our detailed How to BCC in Outlook guide.
You can also learn more about keeping recipients hidden in your meeting invites by checking our detailed How to BCC in Outlook Meeting Invite guide.
Need help configuring your Mediacom account for Outlook before using recall or resend features? Visit Mediacom Outlook settings to check the correct IMAP, SMTP, and port configurations.
Read our disclosure page to find out how can you help Windows Report sustain the editorial team. Read more



User forum
0 messages