FIX: Restore Point not working in Windows 10

Milan Stanojevic
by Milan Stanojevic
Deputy Editor
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  • Sometimes using System restore is our only option left when dealing with PC problems.
  • However, when  System Restore is not working in Windows 10, troubleshooting is needed.
  • This mostly happens when the drive is not in the selected restore point, but there are other causes as well.
  • Continue reading below if you cannot restore Windows 10 properly.
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If you run into a major problem on Windows 10, it’s advised you use System Restore to fix the problem by restoring your computer to a certain restore point.

System Restore is quite useful feature, but users complained that restore point isn’t working on Windows 10, and today we’re going to fix that.

Here are some more examples of this problem:

  • System restore did not complete successfully Windows 10
    • If you can’t complete the process of creating a restore point in Windows 10, try some of the solutions listed below.
  • Windows 10 System restore stuck
    • There’s also a chance for System Restore to get stuck, and therefore prevent you from creating a restore point.
  • System restore not working Windows 8
    • Even though we’re talking about Windows 10 here, you can easily perform most of these solutions in Windows 8, as well.
  • System restore failed Windows 7
    • The same thing applies to Windows 7.

How to fix Restore point problems in Windows 10?

  1. Check if System Restore is enabled
  2. Use e dedicated restore tool
  3. Try creating restore point manually
  4. Disable your antivirus software
  5. Run System Restore from Safe Mode
  6. Check your hard drive for errors
  7. Perform sfc scan
  8. Perform the SFC scan before Windows starts
  9. Make sure at least 300MB is used for System Restore by each partition
  10. Check if services are running properly
  11. Run DISM
  12. Modify the registry

1. Check if System Restore is enabled

  1. Press Windows Key + R and type gpedit.msc.
    gpedit
  2. In the left pane navigate to Computer Configuration -> Administrative Templates -> System -> System Restore.
    local-group-policy-editor
  3. Check the state of Turn off Configuration and Turn off System Restore settings. If they aren’t set to Not configured, double click each setting and set it to Not Configured.
    not-configured
  4. Click Apply and OK to save changes.

Before we start, make sure that System Restore is enabled on your PC.


2. Use a dedicated  restore tool

software fix network problemsOne downside to using Windows own Restore point is that while it does create an exact image of your PC’s files from any given moment, you may end up making a copy of data that may already be faulty or damaged.

Additionally, creating a restore point is something that needs to be scheduled beforehand, or done manually.

The last major downside or using traiditonal restore points is that they are used for restoring registry hives as opposed to actual files. 

Given the downsides, using a dedicated third-party tool  suddenly becomes the better option, and few software tools are as good as Restoro.

First of all, Restoro is fully automated, so no scheduling or manual input is required.

Secondly, Restoro fixes registry keys and files using its own repositories before creating creating its own restore points, so you always know that whatever restore point you choose during a rollback will always be a fully functional one.

Restoro

Restoro

Create reliable restore points in Windows 10 with the help of this amazing software tool!
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3. Try creating restore point manually

  1. Press Windows Key + S and enter Create a restore point. Choose Create a restore point from the list of results.
    create-restore-point
  2. System Properties window will open. Click Create button and enter the name for your new restore point.
    create-restore-point-button
  3. Check if the restore point is created, and if so, use manually created restore points in the future.

If the restore point isn’t working, you might want to try setting the restore point manually.


4. Disable your antivirus software

Your antivirus software can sometimes interfere with System Restore, so it’s advised that you disable your antivirus software before trying to create or restore to a certain restore point.


5. Run System Restore from Safe Mode

  1. Open Start Menu and click on Power button.
  2. Hold Shift on your keyboard and click on Restart.
    restart
  3. When your computer restarts choose Troubleshoot > Advanced options > Startup Settings and click Restart.
  4. When your computer restarts again, press F5 to select Safe Mode with Networking.
  5. After you enter Safe Mode try to perform System Restore.

Certain software can sometimes create errors while using System Restore, therefore, it’s advised that you run System Restore from Safe Mode. 


6. Check your hard drive for errors

  1. Press Windows Key + X and choose Command Prompt (Admin) from the menu.
    command-prompt-admin
  2. When Command Prompt opens enter the following and press Enter:
    • chkdsk /f /r X:
      chkdsk-cmd

      Remember to replace X with the correct letter that represents a hard drive partition on your PC.

Sometimes restore point might not work due to corrupted files and folders on your drive, and in order to fix the corrupted files, you might need check your hard drive. 

This process can take a while so be patient. You might have to restart your computer in order to complete the disk checking process.


7. Perform sfc scan

  1. Press Windows Key + X and select Command Prompt (Admin) from the menu.
  2. When Command Prompt opens, enter the following and press Enter to run it:
    • sfc /scannow
      sfc-scan
  3. Follow the instructions and wait for the process to complete.

If your Windows 10 is corrupted, System Restore might not work properly, and in order to fix that you’ll have to run sfc scan. 


8. Perform the SFC scan before Windows starts

bdservicehost-sfc-scan
  1. Restart your PC by following the first three steps from the previous solution.
  2. When list of options appears, select Troubleshoot.
  3. Choose Advanced options > Command Prompt.
  4. When your PC restarts, you might be asked to enter your username and password, so be sure to do that.
  5. Now you need to find the letter of your Windows 10 drive. To do that, enter this
  6.  command and press Enter to run it.
    • wmic logicaldisk get deviceid, volumename, description
  7. Pay attention to Volume Name. In most cases Windows Volume Name will be assigned to D letter.
    • This is perfectly normal if you start Command Prompt before starting Windows, so no need to worry about it. In addition to checking the Windows drive, you should also check System Reserved drive. In most cases, it should be C.
  8. Now enter thiscommand and press Enter:
    • sfc /scannow /offbootdir=C: /offwindir=D:Windows
    • Be sure to use the letters that you got from the previous step. In most cases, you should use C and D like we did in our example, but if for some reason you get different letters you should use them instead.
  9. The scanning process will now start. Wait while your system files are scanned.
  10. After the scan is completed, close Command Prompt and start Windows 10 normally.

The scanning process will now start. Wait while your system files are scanned. After the scan is completed, close Command Prompt and start Windows 10 normally.


9. Make sure at least 300MB is used for System Restore by each partition

  1. Press Windows Key + S and type Create a restore point.
  2. Choose Create a restore point from the list of results.
  3. When System Properties window opens, select a hard drive partition and click Configure.
  4. Move the slider in order to adjust the amount of space that System Restore will use.

In order for System Restore to work properly, each partition that has System Restore enabled requires at least 300MB in order to work. 


10. Check if services are running properly

  1. Press Windows Key + S and type services.msc. Press Enter or click OK.
    run-services
  2. When Services window starts, locate the following services:
    • Volume Shadow Copy
    • Task Scheduler
    • Microsoft Software Shadow Copy Provider Service
    • System Restore Service.
  3. Double click each of these services and make sure that Startup type is set to Automatic and that Service status is set to Running.
    service-automatic
  4. Click Apply and OK to save changes, close Services window and restart your computer.

System Restore relies on specific services, and if certain restore point isn’t working, it might be because certain services aren’t running. 


11. Run DISM

Once again, if running the SFC scan in any way didn’t get the job done, try with DISM, which is a more advanced troubleshooting solution:

  1. Type cmd in Search, right-click on the Command Prompt and run it as an administrator.
  2. In the command line, copy-paste these lines one by one and press Enter after each:
    • DISM /online /Cleanup-Image / ScanHealth
    • DISM /Online /Cleanup-Image /RestoreHealth
  3. Wait until the procedure ends (it might take up to 10 minutes).
  4. Restart your PC.

12. Modify the registry

And finally, if none of the solutions from above resolved the problem, let’s try one registry tweak:

  1. Go to Search, type regedit, and open Registry Editor
  2. Navigate to this registry path: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache.
  3. First, back up the TaskCache registry key. Right-click TaskCache and select Export on its context menu.
  4. Enter a title for the backup file, select a folder for it and press the Save button.
  5. Next, navigate to this key in the Registry Editor HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows
  6. Right-click the Windows key and click Delete on its context menu.
  7. Press the Yes button to confirm, and then you can close the Registry Editor.
  8. Restart your computer.

That’s about it. As you can see, System Restore might have certain issues on Windows 10, but we hope you solved these problems by following our solutions. If you have any comments, questions or suggestions, make sure to let us know in the comments below.

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3 comments

We were facing problems with downloading updates. Like access denied etc. With your article it is solved now. Thanks

DISM will not work as it is, you need the line to be DISM.EXE. Like this:
DISM.EXE /Online /Cleanup-Image /CheckHealth
DISM.EXE /Online /Cleanup-Image /ScanHealth
DISM.EXE /Online /Cleanup-Image /RestoreHealth

I cant press anything because my computer wont start. The only restore point created is not working and dont know what to do

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