Is Revolut login not working? 3 best ways to fix it with ease

Tashreef Shareef
by Tashreef Shareef
Windows & Software Expert
Tashreef Shareef is a software developer turned tech writer. He discovered his interest in technology after reading a tech magazine accidentally. Now he writes about everything tech from Windows to iOS and streaming services... Read more
Affiliate Disclosure
  • If the Revolut app is not working on your device, it is most probably caused by network issues.
  • To start the troubleshooting process for any login problems, check if the services are working optimally.
  • It's also a good idea to clear the app's cache and data as this might solve this issue entirely.
Revolut app is not working
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Revolut is a popular banking app offering financial services for smartphone users with features like a pre-paid debit card, currency exchange, peer-to-peer payment, and more.

Sometimes while using the app, you may see that the Revolut login is not working, and this might cause you to worry that you won’t get access to your funds.

Several users have reported Revolut login problems, with the error showing the following message:

We’re sorry, something has gone wrong. Please try again later error.

The problem is usually caused by network issues as well as bad cache. Several users have reported similar issues on the Revolut community forum.

What are the advantages of using Revolut?

Depending on your exact circumstances, Revolut can be extremely useful especially if you’re a traveler, and want to have a card with you that will work everywhere in the world.

Even more, you can easily use the app to transform your funds into any currency, and even create a virtual card to use at your destination.

A virtual card is, exactly as it sounds, a temporary card that is only created inside the Revolut app and doesn’t have any physical form.

Virtual card inside Revolut app

You can use a virtual card to pay for everything from online shopping to in-store shopping.

Another important aspect is the great currency exchange rates offered by the service, thus giving you a clear advantage over using your home bank or an exchange office in the area.

If you got the Revolut Something went wrong error message, here are a couple of troubleshooting tips to fix the problem on your smartphone, most of them related to the Something has gone wrong error.

What can I do if I can’t login to Revolut?

Note icon
NOTE
It is worth noting that the exact steps will vary depending on your device. Even though mobile phone operating system menus are similar, you will need to adapt the steps depending on your platform.

In this case, for visual aid, we used an Android-based phone that is running version 10 of the OS.

1.  Check the Revolut services

At times you may not be able to log in to your Revolut account due to the Revolut service issues. Services are usually down during maintenance.

To make sure the servers are up and running optimally, simply check out the Revolut Status Centre.

As you can see from the image below, if every aspect of Revolut is running optimally, you will see green checkmarks next to all the services.

Revolut Status Centre – All systems operational

In case there are some red checkmarks presented in the list, then you will simply need to wait for the Revolut developers to find a solution to the problem.

Issues with the servers are usually resolved quickly, so it shouldn’t take more than a couple of hours until you will be able to log into your Revolut account.

2. Force close the Revolut app

  1. Open the Revolut app and leave it running in the background.
  2. From the Home Screen, tap on Settings.
  3. Scroll down to Apps section.
  4. Locate and click on the Revolut app.
  5. At the bottom of the screen, tap on Force stop button.
  6. Select OK.
  7. Relaunch the Revolut app and check for any improvements.

3. Clear the app cache and data

  1. Pull the App Drawer down and tap on the Settings cogwheel.
  2. Click on Apps.
  3. Locate and tap on the Revolut app.
  4. Choose Storage.
  5. Select Clear cache.
  6. Press the Clear data button as well.
  7. Relaunch the app and check if the log-in issue is resolved.

4. Fix the Revolut error 28 by updating and reinstalling the app

4.1 Update the Revolut app

  1. Open the Play Store app.
  2. Search for Revolut.
  3. Click on the app from the search results to open its page.
  4. If you see the Update button instead of Open, click on it.
  5. Wait for the process to be completed.
  6. Try to see if you can log into your app again.

If updating the app did not resolve the issue, try the next step, reinstalling the app completely.

4.2 Uninstall and reinstall the app

  1. From the home screen, tap and hold on the Revolut app icon, and select Uninstall.
  2. Tap on Yes to confirm.
  3. Open the Play Store app.
  4. Search for Revolut.
  5. Download it and install it again.

The Revolut error 28 is related to the login problem as well. However, to fix the issue, you may need to reinstall the app. Reinstalling the app won’t delete your data, so it is not an issue.

I can’t log in to the Revolut Business app

Because Revolut offers its users the capability to choose between consumer and business options, it is very important to cover this topic as well, as there are some important differences.

The business version can also be used to manage your family’s expenses, so, despite the name, it has more functionality than one would assume.

If you find that you can’t log into your account on Revolut Business, you should try the steps described in this guide as well.

Moreover, no matter if you are an employee or a business account owner, you should make sure that the account is still active, and that you used the right credentials when logging in.

What is the difference between Revolut Business and Revolut Consumer accounts?

The consumer version only allows using 2 debit cards, so if you plan on using more, or you want to manage the accounts of your company or family, it is best that you try the Business version.

If you decide to go with Revolut Business, you have the possibility to create an unlimited number of debit cards, so no matter how big your company (or family) is, you won’t have issues.

Revolut Business allows you to have full access to the expenses and spending limits of the connected accounts, while the consumer version accounts will be usable only with the credentials of a specific person.

Being able to control these elements comes even more useful in case of fraud, as with the business Revolut account, you would be able to cancel payments, refuse access rights, and have an overview of where in the world the card was used.

What are the best banking options for travelers?

As there is a variety of banking options, both online and physical that are competing for this title, making a choice can be difficult.

For the sake of this guide, we will have a look only at the online banking options, physical banks depending very much on their location and your citizenship.

Chart based on bank account versatility for travelers

As you can see from the image we produced, our top pick when it comes to traveling the world by using your card is Revolut. This great app provides better exchange rates, a stable and versatile application, and other useful features that the other options do not.

After Revolut, the next contender with good scores is the N26 Germany-based online banking system but has only taken second place because of higher and fluctuating transaction fees based on your location, and the ATM you’re using.

Close behind N26, we have Payoneer, which has proven to be a good option as well, even though the application and service speeds are well below the values registered by the first two positions. That being said, it is still a good option in some cases.


No matter which banking transactions apps you use, it is always recommended that you don’t forget to protect your device with the best antivirus software for online banking and stay secure at all times.

Resolving problems with the Revolut app is straightforward, and their amazing customer service is there to help you if you encounter any other problems.

We hope that our solutions helped you fix all the login problems with your Revolut app that is not opening. If you have any other suggestions, leave us a note in the comment section below.

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