Imagine you open Skype in the morning to check up on your friends or relatives and, suddenly, you see a plethora of strange messages sent left and right from your account. This isn’t something anyone wants to see. But some users did as they were affected by this Skype virus which is sending messages automatically. Now, if you’re unfortunately affected, too, don’t stress out. Just follow the steps we listed below.
What to do if someone spams your Skype account contacts
Solution 1 – Reset your account password and set up 2-step verification
Everything started by one small mistake of opening a file or a link from a random message sent by a complete stranger. There are, indeed, some other ways for a spammer to infiltrate your Skype account, but they’re not as likely.
After that, they took control of your account and a bot starts spamming your contacts with links of various websites. This virus is mostly associated with Adware, but who knows what are their intentions, right?
Your first step needs to consist of resetting the password of your Microsoft account associated with Skype. After that, we’ll need you to set a 2-step verification measure in order to avoid future infiltration.
Here’s what you need to do, step by step:
- Open your browser and navigate to Microsoft account for Web.
- Sign in with the Microsoft account you’re using for Skype.
- Choose Security from the Menu bar.
- Click Change password.
- Change your password. We suggest combining uppercase and lowercase letters, signs, and numbers to create a stronger password.
- Now, get back and click on Update your security info and add an additional layer of security. In my case, I went for the phone number, but you can choose an alternative email address if that’s your cup of tea. These are 2-step verification options and we strongly suggest them.
- Confirm changes but don’t sign into Skype just yet.
Solution 2 – Scan PC for malware
Now, that we’ve reinforced the account, let’s eliminate a possible threat. The malware at hand comes in different shapes, but a good antimalware tool should remove it in no time. You can use any third-party suite or the built-in Windows Defender to perform a deep scan and remove all malicious software.
Since the procedure might differ on third-party tools, we’ll show you how to perform a deep scan with Windows Defender. Follow these instructions to do so:
- Open Windows Defender from the taskbar notification area.
- Choose Virus & threat protection.
- Choose Scan options.
- Select Windows Defender Offline Scan.
- Click Scan now.
- Your PC will restart and the scanning process will commence.
Another option is to get a dedicated antivirus. We strongly recommend you Bitdefender 2019. Bitdefender offers in this version not only a simple antivirus experience but also a malware scanner and a VPN. Using it will be a pleasure and you will also have all security parameters up to date daily.
Solution 3 – Reinstall Skype
Finally, we’ve come to the last step which is reinstallation. This applies to both UWP and desktop versions of Skype, and both require a clean installation. Which means that you’ll need to delete a certain XML file that contains malicious files spammers used to get control over your PC.
Here’s how to reinstall Skype for Desktop and remove the corrupted XML file:
- Open Start, right-click on Skype and uninstall it.
- Press Windows key + R to open the Run elevated prompt.
- In the command line, copy-paste %appdata% and press Enter.
- Open the Skype folder.
- Delete the shared.xml and delete it.
- Restart your PC.
- Install Skype again. You can find the setup, here.
- Sign in with your account and a fresh password and you should be safe.
Also, if you’re using Skype for Android or iOS, make sure to delete the app and all cached data and install it again. And, remember not to click on stranger’s messages. The new version of Skype allows people who’re not in your contact list to send you messages. So please act with caution.
With that said, we can conclude this article. Hopefully, after these 3 steps, you won’t have any more issues with the Skype virus and automatic message-sending gimmicks it brings. Don’t forget to tell us whether this helped you or not in the comments section below.
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