FIX: Skype virus sending messages automatically

Aleksandar Ognjanovic
by Aleksandar Ognjanovic
Troubleshooting Expert
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  • Skype is one of the most used instant messaging apps on the market.
  • Skype is usually pretty secure, but some users reported that the Skype virus is sending messages automatically.
  • To fix this issue, you need to scan your PC for malware or reinstall Skype completely.
  • This isn’t the only issue that can appear on Skype. We covered a wide array of issues in our Skype hub, so be sure to check it out.
how to remove Skype virus

Imagine you open Skype in the morning to check up on your friends or relatives and, suddenly, you see a plethora of strange messages sent left and right from your account. This isn’t something anyone wants to see.

But some users did as they were affected by this Skype virus which is sending messages automatically. Now, if you’re unfortunately affected, too, don’t stress out. Just follow the steps we listed below.

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What do I do if Skype virus sends messages automatically?

  1. Reset your account password and set up 2-step verification
  2. Scan PC for malware
  3. Reinstall Skype

1. Reset your account password and set up 2-step verification

  1. Open your browser and navigate to Microsoft account for Web.
  2. Sign in with the Microsoft account you’re using for Skype.Skype virus sending messages automatically
  3. Choose Security from the Menu bar.Skype virus sending messages automatically
  4. Click Change password.Skype virus sending messages automatically
  5. Change your password. We suggest combining uppercase and lowercase letters, signs, and numbers to create a stronger password.
  6. Now, get back and click on Update your security info and add an additional layer of security. In my case, I went for the phone number, but you can choose an alternative email address if that’s your cup of tea. These are 2-step verification options and we strongly suggest them.
  7. Confirm changes but don’t sign into Skype just yet.

2. Scan PC for malware

  1. Open Windows Defender from the taskbar notification area.
  2. Choose Virus & threat protection.Skype virus sending messages automatically
  3. Choose Scan options.Skype virus sending messages automatically
  4. Select Windows Defender Offline Scan.
  5. Click Scan now.
  6. Your PC will restart and the scanning process will commence.

Another option is to get a dedicated antivirus. We strongly recommend you Bitdefender 2019.

Bitdefender offers in this version not only a simple antivirus experience but also a malware scanner and a VPN. Using it will be a pleasure and you will also have all security parameters up to date daily.


3. Reinstall Skype

  1. Open Start, right-click on Skype and uninstall it.
  2. Press Windows key + R to open the Run elevated prompt.
  3. In the command line, copy-paste %appdata% and press Enter.
  4. Open the Skype folder.
  5. Delete the shared.xml and delete it.
  6. Restart your PC.
  7. Install Skype again. You can find the setup, here.
  8. Sign in with your account and a fresh password and you should be safe.

Finally, we’ve come to the last step which is reinstallation. This applies to both UWP and desktop versions of Skype, and both require a clean installation.

Which means that you’ll need to delete a certain XML file that contains malicious files spammers used to get control over your PC.

Also, if you’re using Skype for Android or iOS, make sure to delete the app and all cached data and install it again.

And, remember not to click on stranger’s messages. The new version of Skype allows people who’re not in your contact list to send you messages. So please act with caution.

With that said, we can conclude this article. Hopefully, after these 3 steps, you won’t have any more issues with the Skype virus and automatic message-sending gimmicks it brings.

Don’t forget to tell us whether this helped you or not in the comments section below.

FAQ: Learn more about Skype

  • Can you get a virus from Skype call?

No, you can’t get a virus from Skype call, but you can get it by opening suspicious files or links shared by your contacts.

  • Does Skype have malware?

Skype is created by Microsoft and it doesn’t contain any malware. However, if your PC is infected, Skype can be used to spread malware.

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  • Is it safe to download Skype?

Skype is developed by Microsoft so it’s completely safe to download and use, as long as you download it from the official source.

  • How do I stop Skype from opening at Windows?

To stop Skype from starting with Windows, go to Skype Settings >General and disable Automatically start Skype option.

Editor’s Note: This post was originally published in November 2018 and has been since revamped and updated in March 2020 for freshness, accuracy, and comprehensiveness.

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