Slack: How to set up shared channel

by Madalina Dinita
Madalina Dinita
Madalina Dinita
Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer. She is interested in all things technology, especially emerging technologies... read more
Affiliate Disclosure
  • Slack is a perfect instant messaging app for teams, especially if you need to have your team organized into different and separate channels.
  • Slack supports both private and shared channels, and in this article we’ll show you how to create them.
  • Organizing your team with Slack is quite simple, but if you’re looking for information regarding other productivity tools, be sure to check out our productivity software section.
  • If you’re interested in more how to guides for Slack, we suggest you check out our Slack guides hub for more useful information.
how to create shared and private channels in Slack

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Looking for a way to set up a shared channel in Slack? The thing is that sometimes it takes a little while to keep up with Slack’s features. Slack was meant to be a collaboration hub for the workgroups within a company.

With a continuously growing network of companies using it for internal work, Slack saw the need of allowing them to collaborate in one channel. Then, they’ve made shared channels available to all customers.

Shared channels work pretty much like typical Slack channels, but spanning two organizations from their own Slack workspace.

Once the connection is established, members can share files, send direct messages, start calls, loop in coworkers, and more.

It’s all about enjoying time efficiency like they do with internal teams – all in a dedicated Slack space.

After reminding you all these, let’s cut to the chase and see how you can create a brand new channel to share with another organization, or how you may share an existing channel.

How can I set up a shared channel in Slack?

Set up shared channel in Slack

  1. To share an existing channel, click on the gear icon from the top of the channel. Then, select Add people to the channel and follow the prompts to share the channel with external companies.
  2. To create and share a brand new channel, click the plus button in your sidebar.
  3. Give the channel a descriptive name.
  4. After doing so, click Create.
  5. Follow the prompts to share the channel outside of your workspace.Share channel
  6. Copy the link provided and send it to your external partner.
  7. After clicking it, you partner will be taken back to Slack to accept the invite and set up the shared channel.
  8. The invitation is then sent to an admin on both teams for their approval.
  9. Admins or org owners can later manage shared channels invitations. For that, click on workspace name > Administration > Manage shared channels.
  10. When you enter a shared channel, you’ll see the connecting organization’s name just above the message input to remind you that you’re working with an external party.Connecting organization name

The shared channel might turn into a common place for two separate companies to work together, but each workspace may keep its own identity.

Go for a different channel name, purpose, or decide whether the channel is public or private.

By default, both owners and admins of a workspace can convert channels to private. Members aren’t allowed to do so.

Want to see who is in a channel and online on Slack? Check out this article and easily learn how you can do that.

How can I make a channel private in Slack?

make Slack channel private


  1. Download Shift for Windows / Shift for Linux / Shift for Mac. Shift for Windows
  2. Double click the downloaded file to begin.
  3. Shift will launch automatically once the install has completed.
  4. Using Slack in Shift, open the Slack channel you wish to make private.
  5. Click the gears icon in the top right-hand corner.
  6. Choose Additional options from the Channel Settings menu.
  7. Select Change to a private channel.
  8. Click Convert to private to confirm your action.

You should use Shift when deciding to make your Slack channel private. That’s a desktop app to manage Slack and other apps or email accounts in one place.

Converting a channel to private is permanent, so choose wisely. Even after making the change, files within the channel will not become private.

How can I make a new private Slack channel?

new private Slack channel

  1. Download Shift: available for Windows / Linux / Mac.Slack Shift
  2. Double click the downloaded file.
  3. Once the install has completed, Shift will launch automatically.
  4. Up next, launch Slack in Shift.
  5. Open your Slack workplace.
  6. In the sidebar, click the plus icon beside Channels.
  7. Then, toggle the Public button to Private.
  8. Enter a name for the new channel.
  9. Under Purpose you can add an optional description of the channel.
  10. Choose some members to invite by typing their names.
  11. Finally, click Create channel.

There’s a first time for everything, and making a new private Slack channel from scratch isn’t at all difficult. We’ve detailed above a guide on how you can perform this task successfully.

Have you completed the procedure? Share your feedback by dropping us a note in the comments area below.

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Frequently Asked Questions

  • Slack workspace represents a hub of channels that your team members can access. On the other hand, channels are smaller groups focused on a single topic or a task.

  • Only channel owners and members of a private channel can see that specific private channel on Slack.

  • Yes, Slack administrators can see private chats using the compliance export.

  • Public Slack channel is a channel in Slack accessible and visible to all members of your workspace.

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