How to connect and use Netflix on Sony Smart TV

Vlad Turiceanu
by Vlad Turiceanu
Editor-in-Chief
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how to get netflix on sony smart tv
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A lot of new devices, including Sony Smart TVs, come with Netflix pre-installed.

This makes the process of setting up and using the Netflix app a lot easier, but there are still some steps that you have to follow.

If you want to start watching your favorite TV shows and movies as soon as possible on your Sony Smart TV, follow the simple steps below.

How can I get Netflix on my Sony Smart TV?

The first thing that you should know is that some Sony Smart TVs are not compatible with Netflix. On the compatible devices, usually there will be a certification process.

This means that you’ll have to officially register your Sony Smart TV and your Netflix account.

Depending on your model number, there are different ways to set up and connect your Sony Smart TV with Netflix.

Sony Smart TV registration

  1. Make sure that your TV is connected to the Internet and has the latest firmware update installed.
  2. Press the Home button on your remote control.
  3. Now go to Network and look for the Activate Enhanced Features option. Select it to get your registration code.
  4. Write down the registration code as you will need it later.
  5. Open an Internet browser and go to Sony Entertainment Network (former Sony My Essentials).
  6. If you already have an account, log in. If you don’t, create a new one.
  7. Follow the on-screen steps to register, select your Sony Smart TV, and then enter the registration code to link it to your account.

After registering you TV, you’ll have three options:

1. Use the Netflix button on your remote control

netflix app on sony smart tv

  1. If your remote control has a Netflix button, press it.
  2. If you’re already a member of Netflix, select Sign In. If you’re not, set up a membership on Netflix’s official website and then try to access it on your TV.
  3. Now enter your Netflix email address and password.
  4. After that, select Sign In or Continue and your device will be connected with the TV.

2. Use the Video option

connect netflix on sony smart tv

  1. Press left or right on your remote control until you find the Video option and select it.
  2. Now find Netflix and select it.
  3. If you see a message that tells you to register your device with Sony, follow the steps from the registration solution above.
  4. If you’re already a member of Netflix, select Sign In. If you’re not, set up a membership on Netflix’s official website and then try to access it on your TV.
  5. Use the code that appears on Netflix’s activation page (Netflix.com/activate).
  6. Now the Sony Smart TV is connected to your Netflix account and you can start using it.

3. Use the wireless keyboard remote

open netflix on sony smart tv

  1. If your TV has a wireless keyboard remote, press the Home button.
  2. Now choose All Apps.
  3. Find the Netflix app and press OK.
  4. If you’re already a member of Netflix, select Sign In. If you’re not, set up a membership on Netflix’s official website and then try to access it on your TV.
  5. Enter your credentials and then select Continue.
  6. Now your device will connect to the Netflix account.

Netflix is not loading on your Sony Smart TV? Check out this guide to fix the problem in just a couple of steps.


After you register your Smart TV with Sony and connect it with your Netflix account, you should be able to start using the app and watch your favorite movies without any issues.

Keep in mind that you’ll need a fast Internet connection to stream videos on your TV, so we recommend to connect your TV directly to the Internet via an Ethernet cable.

This way you can avoid any possible interferences and slow speeds from the wireless connection.

If you have any other questions, feel free to leave them in the comments section below.

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I bought a Sony TV with a Netflix button. There are are no directions for how to use Netflix on my TV. Nothing. There is no information on how to use UTube, or Google Play. Nothing. I will never buy a Sony product again. How can I get directions sent to me from Sony? Please help!