Full Fix: Sorry you don’t have access to this page in OneDrive, Office 365, SharePoint

By: Milan Stanojevic
6 minute read

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Sorry you don’t have access to this page message can appear in OneDrive, Office 365, and SharePoint and cause many issues. However, you should be able to fix this issue using one of our solutions.

Sorry you don’t have access to this page message can cause issues with various services, and regarding those issues, here are some common problems that users reported:

  • Sorry you don’t have access to this page project online – Sometimes you might encounter this error message, but in most cases you can fix it by checking and adjusting the user’s settings.
  • SharePoint 2013 workflow sorry you don’t have access to this page – This is a generic message, but you should be able to fix it by using the solutions from this article.

Sorry you don’t have access to this page message in OneDrive, Office 365, SharePoint


  1. Check the user’s settings
  2. Obtain Design permission level
  3. Reset the default site owner group
  4. Give Owners group the required permissions
  5. Create a new project and share it
  6. Make sure that Custom Script option is enabled
  7. Change your SharePoint settings
  8. Run the commands from the command line
  9. Enable anonymous access

Solution 1 – Check the user’s settings

According to users, sometimes your user’s settings aren’t correct, and that can cause Sorry you don’t have access to this page message to appear. To fix the issue, it’s advised that you check user’s setting and make sure that the user can access OneDrive for Business. To do that, follow these steps:

  1. Go to the SharePoint Admin Center.
  2. Select User profiles > Manage User Profiles > Find profiles.
  3. Enter the user account name in the search field and click Find.
  4. Choose Manage site collection owners.
  5. Now enter the user’s account name into Site Collection Administrators field and click OK.

After doing that, check if the user is able to access the aforementioned page.


Solution 2 – Obtain Design permission level

Many users reported Sorry you don’t have access to this page message in SharePoint while trying to Save List as a template. To fix this issue, you need to have at least the Design permission level in the List Template Gallery.

To access these settings, just navigate to Site Settings > List templates and you should have the necessary permissions.


Solution 3 – Reset the default site owner group

Sorry you don’t have access to this page message can appear in SharePoint if you’re having issues with the default site owner group. However, you can always fix this issue by resetting the default owner group.

This is quite simple to do, and you can do it by following these steps:

  1. Go to /_layouts/15/permsetup.aspx page in your browser.
  2. Now you’ll be asked to select an existing group or create a new group.
  3. Select the current site owner group and click OK.
  4. After doing that, restart your browser and the issue should be resolved.

Solution 4 – Give Owners group the required permissions

Sorry you don’t have access to this page message can sometimes appear if the Owners group doesn’t have the necessary permissions. However, you can fix this issue simply by giving the Owners group permissions to the Access Requests list.

After making these changes, the issue should be completely resolved and everything will start working again.


Solution 5 – Create a new project and share it

According to users Sorry you don’t have access to this page message can appear if the project isn’t properly shared. To fix this issue, you need to create a new project and share it. This is simple to do, and you can do it by following these steps:

  1. Login to the PWA site with admin access.
  2. Now create a new project in PWA.
  3. Select Projects from the Home page.

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  5. Click the dots icon next to the project name and choose Share.
  6. Enter the name of the user with whom you want to share the project with and click Share.

After sharing the project properly, the issue should be resolved.


Solution 6 – Make sure that Custom Script option is enabled

According to users, Sorry you don’t have access to this page message can appear if Custom Scripts aren’t enabled in SharePoint. However, you can fix that by doing the following:

  1. Go to the SharePoint Admin Center.
  2. Now go to Settings > Custom Script.

Now check if the prevent option is enabled. If so, you’ll need to disable it by following these steps:

  1. Download SharePoint Online Management Shell.
  2. Once you start the management shell, run the set-sposite https://your_website.sharepoint.com -denyaddandcustomizepages 0 command.

This solution is a bit advanced, and it’s intended for advanced users that are familiar with the command line. If you don’t know how to work with the command line, perhaps you should skip this solution.

Several users reported that you can change the Custom Script options from the SharePoint Admin Center. Alternatively, you can just visit the following URL: https://sitename-admin.sharepoint.com/_layouts/15/online/TenantSettings.aspx

Now select Allow users to run custom script on personal sites and Allow users to run custom script on self-service created sites options. After doing that, save changes. Keep in mind that it might take up to 24 hours for the changes to take effect.


Solution 7 – Change your SharePoint settings

Sorry you don’t have access to this page message can appear in SharePoint, and in order to fix it, you just need to change a couple of settings. These are suggested workarounds from Microsoft, so you might want to try them out.

The first workaround is to Grant access to the whole Document Library instead of the folder. Alternatively, you can use a different Document Library instead of a folder.

You can also fix this issue by setting Content Approval to No. Lastly, you can set Document Version History to any other setting except Create major and minor (draft) versions.

After making one of these changes, the problem with SharePoint should be resolved.


Solution 8 – Run the commands from the command line

Sometimes the best way to fix the Sorry you don’t have access to this page message is to run a couple of commands from the command line.

This solution is intended for advanced users that are familiar with command line. If you never used the command line along with SharePoint before, you might want to skip this solution. As for the commands, you just need to run these three commands to fix the issue:

  • Connect-SPOService https://sitename-admin.sharepoint.com
  • Get-SPOSite -Identity “https://sitename.sharepoint.com” | fl *
  • Set-SPOSite -Identity “https://sitename.sharepoint.com” -DenyAddAndCustomizePages $false

After the commands are executed, the issue should be resolved and everything should start working again.


Solution 9 – Enable anonymous access

If you keep getting Sorry you don’t have access to this page message in SharePoint, you might be able to fix the issue by enabling anonymous access. This is quite simple to do, and you can do it by following these steps:

  1. Go to Central Administration > Application Management > Manage Web Applications.
  2. Now select the web application that is giving you this message.
  3. Go to Web Applications tab and click on Authentication providers in the Security section.
  4. In the Anonymous Access section check the Enable anonymous access checkbox.

After making these changes, check if the problem is resolved.

Sorry you don’t have access to this page message can be problematic and cause many issues in SharePoint, but we hope that you managed to solve this problem using our solutions.

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For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

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