Here’s what to do if Surface Pro 4 Type Cover isn’t working
Surface Pro 4 is a great device, but many users reported that Surface Pro 4 Type Cover is not working for them. This can be a big problem, and today we’re going to show you how to deal with this issue.
Problems with Surface Pro 4 Type Cover can be problematic, and speaking of problems, here are some common issues that users reported:
- Surface laptop keyboard not working – This issue can be caused by both hardware and software problems. To test your keyboard, boot to UEFI and check if the keyboard works there.
- Surface Pro 4 type cover not detected, showing in Device Manager – This problem is usually caused by your drivers, so be sure to reinstall and update keyboard drivers and check if that solves the problem.
- Surface Book keyboard not working – This can occur for various reasons, but you should be able to fix the problem using one of our solutions.
Surface Pro 4 Type Cover not working, how to fix it?
- Check if the Type Cover works in BIOS
- Check the connector
- Reinstall all keyboard drivers
- Disconnect the Type Cover and leave it overnight
- Install the firmware and remove the problematic drivers
- Make sure that the Type Cover is enabled in UEFI
- Try using a Bluetooth keyboard
- Reinstall Windows 10
Solution 1 – Check if the Type Cover works in BIOS
According to users, you can determine if this problem is caused by your hardware or software. To do that, simply access BIOS on Surface Pro 4 and check if the Type Cover works. To boot to BIOS, you just need to press a certain key while your PC boots. This method isn’t always effective, but you can use this method instead:
- Open the Settings app.
- When the Settings app opens, navigate to the Update & Security section.
- From the menu on the left select Recovery. In the right pane, scroll down to the Advanced startup section and click on Restart now button.
- Now select Troubleshoot > Advanced options > UEFI Firmware Settings. Click the Restart button.
Once your system restarts, you’ll automatically enter BIOS. Now check if your Type Cover works in BIOS. If it does, the problem is caused by software issue and you can proceed to the next solution.
Solution 2 – Check the connector
This procedure is a bit advanced, and it might cause damage to your Type Cover, so if you’re not comfortable with it and you don’t know what you’re doing, perhaps it’s best to skip this solution.
If Surface Pro 4 Type Cover is not working, it’s possible that there’s an issue with the connector. Some users reported a plastic bump on their Type Cover. According to them, they fixed the problem simply by pressing the plastic bump behind the connector.
This might sound a bit complicated, and if you don’t know how to do it, we suggest that you skip this solution.
Solution 3 – Reinstall all keyboard drivers
According to users, if Surface Pro 4 Type Cover isn’t working, it’s possible that the problem is related to keyboard drivers. Sometimes your drivers might not be the latest or the best, and that can lead to this and many other problems.
To fix the issue, it’s advised that you reinstall the keyboard drivers. This is quite simple to do, and you can do it by following these steps:
- Right-click the Start button and choose Device Manager from the list.
- Now, locate the keyboard driver, right-click it and choose Uninstall device from the menu.
- When the confirmation menu appears, click Uninstall.
- Repeat the previous two steps for all keyboard devices.
- Once you uninstall all keyboard drivers, click Scan for hardware changes icon.
Windows will now scan for missing drivers and install them. After doing that, your Surface Pro 4 Type Cover should start working again.
If you want to avoid driver issues in the future, perhaps you should keep your drivers up to date. There are several ways to do that, but the best one is to use a software such as TweakBit Driver Updater.
Downloading and installing drivers manually can put your system to risk as you may download the wrong driver version. Be sure you use this tool if you are not sure about the drivers you need to update.
Disclaimer: Some features of this tool are not free
Solution 4 – Disconnect the Type Cover and leave it overnight
According to users, if your Surface Pro 4 Type Cover is not working, you might be able to temporarily fix this problem with this workaround. To fix the issue, some users are suggesting to disconnect the Type Cover from the Surface and leave it without power connection over the night.
The same goes for Surface Pro, leave it without power over the night. Once you connect the two in the morning the Type Cover should start working again without problems. Bear in mind that this is just a workaround, so it’s rather likely that the issue will reemerge.
Solution 5 – Install the firmware and remove the problematic drivers
If Surface Pro 4 Type Cover is not working, it’s possible that your firmware or drivers are the problem. To fix the problem, users are suggesting to download the firmware for the version of Windows 10 your using.
Once you install the firmware, it’s advised to remove certain devices from Device Manager. To do that, follow these steps:
- Start Device Manager.
- Locate and expand the Firmware Now you’ll need to uninstall certain devices. Be sure to select Delete the driver software for this device option in the confirmation dialog for each device. The devices that you need to uninstall are the following:
- Surface Embedded Controller Firmware
- Surface System Aggregator
- Surface UEFI
- After removing these drivers, restart your Surface Pro.
After your device restarts, check if the problem is still there. Some users are suggesting to download the latest drivers for the three devices that you removed, so you can do that as well. Once the drivers are updated, the problem should be resolved.
Solution 6 – Make sure that the Type Cover is enabled in UEFI
If Surface Pro 4 Type Cover isn’t working, perhaps there’s a glitch with it in the UEFI. However, several users reported that they fixed the problem simply by disabling and reenabling the Type Cover in UEFI. This is fairly simple to do, and you can do it by following these steps:
- Turn off your Surface Pro.
- Perform a two-button restart. To do that, hold the Volume Up and Power buttons together for 15 seconds.
- You should now see the UEFI screen. On the left side select Devices from the list.
- List of devices will appear. Locate Type Cover on the list and disable it.
- After doing that, save changes in UEFI and exit.
- Shut down your Surface Pro and perform the two-button restart again.
- Once you enter UEFI, go to Devices section, locate Type Cover and enable it.
- Save changes and restart.
After doing that, your Type Cover should start working again without any problems.
Solution 7 – Try using a Bluetooth keyboard
If you’re still having this problem with Surface Pro 4 Type Cover, perhaps you can try using a Bluetooth keyboard with it. This is just a workaround and not a long-term solution, but it should allow you to use your Surface and troubleshoot the problem further.
Solution 8 – Reinstall Windows 10
If all other solutions failed, perhaps the only solution would be to reinstall Windows 10. This is a drastic solution, and you should use it only if other solutions didn’t work. Bear in mind that this process will remove all files from your system drive, so you should back them up.
It’s also worth mentioning that you might need a Windows 10 installation media, so be sure to create one using Media Creation Tool. Once you’re ready, you can reset Windows 10 by doing the following:
- Open the Advanced Startup screen. To do that, follow the Steps 1-3 from Solution 1.
- List of options should now appear. Pick Troubleshoot > Reset this PC > Remove everything.
- If you’re asked to insert installation media, be sure to do so.
- Select your operating system. Go to the Only the drive where Windows is installed > Just remove my files.
- List of upcoming changes will appear. Once you review them, click the Reset button to start.
- Now follow the instructions on the screen to complete the process.
Once the reset is finished, check if the problem is still there. If the issue still persists, perhaps you should consider performing a clean install.
If Surface Pro 4 Type Cover isn’t working, that can be a big problem, but we hope that you’ll manage to fix that problem with one of our solutions.
- How to fix Surface Pro 4 Black Screen of Death errors
- Fix: Surface Pro 4 screen dimming problem
- Fix: Unable to power on Surface Pro 4