- System32.exe failure sounds like a serious issue, but in fact, this is just a malware designed to trick you that your system isn’t working properly.
- This type of malware is usually installed with another software, with a browser add-on, or by visiting a malicious website.
- Blue Screen of Death errors range from very serious to just annoying but nevertheless, you will find a solution for it in our Troubleshooting BSoD section.
- The Windows 10 Errors Hub is full with articles regarding this topic so bookmark it to have a starting point when you experience any other such problems.
System32.exe failure sounds like a serious issue, but in fact, this is just a malware designed to trick you that your system isn’t working properly.
This malware is quite annoying, but there’s a way to get rid of it.
System32.exe failure appears in your browser, and it gives you an error message saying that you need to call a certain number in order to fix this error.
Of course, this is a complete scam, so do not call the number given by the error message.
These types of malware are usually installed with another software, with a browser add-on, or by visiting a malicious website, but fortunately for you, there’s a way to remove it.
How can I solve System32.exe failure problem in Windows 10?
Solution 1 – Install a cleaning software and scan your computer for malware
The problem with malware is that there’s no simple solution, and you have to find the software that works on your computer.
There are many applications that can remove malware and we’ll suggest a few: CCleaner, RKill, Malwarebytes, HiJackThis, AdwCleaner, Avast Browser Cleanup, Junkware Removal Tool, HitmanPro.
Depending on the malware, some of these programs might help you remove it, but sometimes even software that is designed to find and remove malware can’t fix the issue completely.
Solution 2 – Delete any unknown browser extensions
Browser extensions are great, but sometimes malware can disguise itself as a browser extension, so it’s recommended that you delete any unknown or suspicious browser extensions that you might be using.
To do so, it’s wise to enter Safe Mode and delete browser extensions from there.
Enter Safe mode, by holding the Shift button and clicking the restart button in Windows 10 Start Menu.
When your computer restarts choose Troubleshoot > Advanced Options > Startup Settings.
Your computer should restart again, and now you’ll be able to choose Safe Mode with Networking as an option. Now start your browser and follow the instructions:
- Click the gear icon in the top right corner.
- From the menu choose Manage add-ons.
- Now find any suspicious extensions and remove them by clicking Disable.
- Click the menu icon in the top right corner, and choose Add-ons > Extensions.
- Find any suspicious extensions that you didn’t install and remove them by clicking the Remove button.
- Click menu icon in the top right corner and choose More Tools > Extensions.
- Locate any unknown extensions and delete them by clicking the little trashcan icon next to it.
Microsoft Edge still doesn’t support third-party extensions, so if this error occurs in Edge, extensions are not the cause.
Solution 3 – Reset your browser to default
In case uninstalling suspicious extensions didn’t get the job done, try with resetting your browser to default.
But, be aware that resetting will delete all your browsing data and bookmarks, so if you do this, you’ll have to enter all your passwords and bookmark all pages once again.
To reset a browser, open it and follow the instructions:
- Click the gear icon and choose Internet Options.
- Go to Advanced tab and click Reset button.
- Next check Delete Personal settings and click Reset button.
- When the process is completed click Close.
- Click menu icon in the top right corner.
- Choose Settings from the menu.
- Click Show Advanced settings.
- Now click the Reset browser settings button.
- Click Reset button to confirm.
Your browser is now reset to normal, and you shouldn’t encounter system32.exe failure error anymore. But, if you keep receiving it, try some of the other solutions listed below.
Solution 4 – Check browser properties
This process is the same for all browsers, and you might have to repeat it for each browser.
- Find your browser shortcut and right-click it. Choose Properties.
- When Properties window opens go to Shortcut.
- In the Target section delete everything after yourbrowser.exe (in our case it was chrome.exe). Make sure that you don’t delete end quotes after .exe.
- Click Apply and OK to save the changes.
Solution 5 – Uninstall any suspicious application
Maybe some third-party program causes the error to appear. So, it would be good if you get rid of all suspicious programs. To do so, follow these steps:
- Press Windows Key + R and type appwiz.cpl and click OK to run it.
- Search for any suspicious programs and uninstall them.
If you want to find out about unwanted software (bloatware), make sure to check out this article.
Solution 6 – Check startup for any suspicious apps
And finally, we’re going to check if some suspicious action starts with your computer. To do so, do the following:
- Open Task Manager by pressing Ctrl + Shift + Esc.
- Go to Startup and find any suspicious services and disable them. In order to find which process is harmfull, you might have to do some research first.
That’s about it, we hope at least some of these solutions were helpful, and that you don’t face system32.exe failure error anymore.
If you have any comments or questions, just reach for the comment section, below.
FAQ: Read more about BSoD errors
- How do I fix a blue screen error?
There are a lot of Blue Screen of Death errors but fortunately, most of them come with an error code. Here’s a guide on how to fix BSoD errors using 4 software solutions.
- What caused BSOD?
- How can I fix System32.exe failure error?
Editor’s Note: This post was originally published in February 2016 and has been since revamped and updated in March 2020 for freshness, accuracy, and comprehensiveness.