Fix: System32.exe Failure Error in Windows 10

Ivan Jenic By: Ivan Jenic
4 minute read

Home » Fix: System32.exe Failure Error in Windows 10

System32.exe failure sounds like a serious issue, but in fact, this is just a malware designed to trick you that your system isn’t working properly. This malware is quite annoying, but there’s a way to get rid of it.

System32.exe failure appears in your browser, and it gives you an error message saying that you need to call a certain number in order to fix this error. Of course, this is a complete scam, so do not call the number given by the error message. These types of malware are usually installed with another software, with a browser addon, or by visiting a malicious website, but fortunately for you, there’s a way to remove it.

How to Solve System32.Exe Failure Problem in Windows 10

Solution 1 – Install a cleaning software and scan your computer for malware

Problem with malware is that there’s no simple solution, and you have to find the software that works on your computer. There are many applications that can remove malware and we’ll suggest a few: CCleaner, RKill, Malwarebytes, HiJackThis, AdwCleaner, Avast Browser Cleanup, Junkware Removal Tool, HitmanPro.

Depending on the malware, some of these programs might help you remove it, but sometimes even software that is designed to find and remove malware can’t fix the issue completely.

Solution 2 – Delete any unknown browser extensions

Browser extensions are great, but sometimes malware can disguise itself as a browser extension, so it’s recommended that you delete any unknown or suspicious browser extensions that you might be using.

To do so, it’s wise to enter Safe Mode and delete browser extensions from there.

Enter Safe mode, by holding the Shift button and clicking the restart button in Windows 10 Start Menu. When your computer restarts choose Troubleshoot > Advanced Options > Startup Settings. Your computer should restart again, and now you’ll be able to choose Safe Mode with Networking as an option. Now start your browser and follow the instructions:

Internet Explorer

  1. Click the gear icon in the top right corner.
  2. From the menu choose Manage add-ons.
  3. Now find any suspicious extensions and remove them by clicking Disable.


  1. Click the menu icon in the top right corner, and choose Add-ons > Extensions.system32.exe failure windows 10 2
  2. Find any suspicious extensions that you didn’t install and remove them by clicking the Remove button.


  1. Click menu icon in the top right corner and choose More Tools > Extensions.system32.exe failure windows 10 3
  2. Locate any unknown extensions and delete them by clicking the little trashcan icon next to it.

Microsoft Edge still doesn’t support third-party extensions, so if this error occurs in Edge, extensions are not the cause.

Solution 3 – Reset your browser to default

In case uninstalling suspicious extensions didn’t get the job done, try with resetting your browser to default. But, be aware that resetting will delete all your browsing data and bookmarks, so if you do this, you’ll have to enter all your passwords and bookmark all pages once again. To reset a browser, open it and follow the instructions:

Internet Explorer

  1. Click the gear icon and choose Internet Options.
  2. Go to Advanced tab and click Reset button.
  3. Next check Delete Personal settings and click Reset button.system32.exe failure windows 10 4
  4. When the process is completed click Close.


  1. Click menu icon in the top right corner.
  2. Choose Settings from the menu.
  3. Click Show Advanced settings.
  4. Now click the Reset browser settings button.
  5. Click Reset button to confirm.


  1. Enter the following into Firefox search bar: about:supportsystem32.exe failure windows 10 5
  2. Click on Refresh Firefox

Your browser is now reset to normal, and you shouldn’t encounter system32.exe failure error anymore. But, if you keep receiving it, try some of the other solutions listed below.

Solution 4 – Check browser properties

This process is same for all browsers, and you might have to repeat it for each browser.

  1. Find your browser shortcut and right click it. Choose Properties.
  2. When Properties window opens go to Shortcut.
  3. In the Target section delete everything after yourbrowser.exe (in our case it was chrome.exe). Make sure that you don’t delete end quotes after .exe.
  4. Click Apply and OK to save the changes.

Solution 5 – Uninstall any suspicious application

Maybe some third-party program causes the error to appear. So, it would be good if you get rid of all suspicious programs. To do so, follow these steps:

  1. Press Windows Key + R and type appwiz.cpl and click OK to run it.system32.exe failure windows 10 6
  2. Search for any suspicious programs and uninstall them.

If you want to find out about unwanted software (bloatware), make sure to check out this article.

Solution 6 – Check startup for any suspicious apps

And finally, we’re going to check if some suspicious action starts with your computer. To do so, do the following:

  1. Open Task Manager by pressing Ctrl + Shift + Esc.
  2. Go to Startup and find any suspicious services and disable them. In order to find which process is harmful you might have to do some researching first.

That’s about it, I hope at least some of these solutions was helpful, and that you don’t face system32.exe failure error anymore. If you have any comments, or questions, just reach for the comment section, below.


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